Air Asia was formed with an aim of making air travel affordable for all. This low-cost airline offers the best of both comfortable flying experience and exceptional services.
Since 2001, the Air Asia airline has been offering quality flying and cheap ticket booking. This is why it has come up to the level of other top international airlines. This carrier has associate companies like AirAsia X, Thai AirAsia, Indonesia AirAsia, Philippines' AirAsia Inc. And AirAsia Japan that offer similar low-cost service.
With innovative solutions, efficient processes and a passionate approach to business, the carrier works to offer the best to its customers. Thus, it has received various awards like ‘World's Best Low Cost Airline’ by Skytrax and ‘ATW Value Airline of the Year’ 2012.
Air Asia flights go to various destinations in Asia. The airline touches more than 15 countries and many important cities. It has over 10 hubs in three countries: Malaysia, Thailand and Indonesia. It has an efficient fleet of many Airbus A320s aircraft, which are created for safety and comfort.
This is a no-frills airline, on which passengers may purchase their own food and drinks. However, you have an option of pre-booking tasty meals with Air Asia online booking. Seating options may be chosen when you check-in.
On board, you may shop for your loved ones. Air Asia offers duty-free souvenirs and merchandise, from skin care products and jewelry, to confectionery and other gifts.
For in-flight entertainment, you get a personal tablet PC loaded with music and movies. This airline also offers a global loyalty program known as BIG. As a member, you may earn points with every Air Asia booking and redeem them for free flight tickets. You may also get other benefits like priority booking, special offers and discounts and excess Air Asia baggage allowance as an AirAsia BIG Loyalty Member. For complete details of the Air Asia baggage allowance, please check here.
For information on Air Asia customer service or contact numbers, please click here.
When flying with this carrier, you don’t need to waste time waiting in queues at the airport; you may get your boarding pass hours before departure by using the Air Asia online check-in. It is fast, easy and convenient.
You may easily avail of all of this carrier’s services by simply booking your ticket on Cleartrip. Our simplified page view and neat interface will help you track your Air Asia PNR status easily. Along with this, you may easily check Air Asia flight status, latest discounts, new routes and other information in a few clicks. All of this in real time!
Along with this, we also offer assistance for Air Asia Web check-in and complete information on baggage allowance and travel policies to ensure smooth travel.
Yes, Air Asia does charge a booking cancellation fee. The fee depends on a number of things such as the place of departure, the destination you are traveling to, class, sector, etc.
Customers can make changes up to 48 hours prior to the scheduled time of the departure of the flight.
No, Air Asia does not permit name change.