IndiGo Airlines ranks as one of the most popular domestic airlines and has a large network in India. The airline is known for low airfare flights clubbed with on-time arrivals and departures as well as top standards in hospitality. This has made GoIndiGo Airlines one of the most reliable names in the industry.
IndiGo Airlines commenced operations on August 4, 2006 and is based in Gurgaon with Indira Gandhi International Airport, Delhi as its main base. IndiGo got a license for international flights after five years of its operation i.e. 2011. Its first international flight was between New Delhi and Dubai in September 2011.
IndiGo was awarded the Skytrax World Airline Award for being the best low-cost airline of India and Central Asia at the World Airline Awards, Farnborough, the UK in July 2012. IndiGo has also been awarded as the Best Employer by Aon for two consecutive years in 2016 and 2017.
The most popular domestic hubs for IndiGo booking are Mumbai, Bangalore, Hyderabad, Chennai, Kolkata, Goa and Delhi. Bangkok and Kathmandu are its two top international hubs that see maximum IndiGo bookings.
When you select a GoIndiGo flight, you can purchase delicious food and refreshing drinks onboard. The courteous airline staff and GoIndigo customer care will impress you with their hospitality.
IndiGo Airlines operate the brand new Airbus A320-200s with seating of 180 passengers. GoIndiGo has 1000+ daily flights to 83 destinations, 60 Indian cities and 23 international destinations. The main base is at Delhi while its other bases are at Bangalore, Chennai, Hyderabad, Kolkata, Mumbai, Jaipur and Ahmedabad.
Internationally, IndiGo flies to various destinations like Kuwait, Malaysia, Maldives, Myanmar, Nepal, Oman, Qatar, Saudi Arabia, Singapore, Sri Lanka, Thailand, Turkey, UAE, and Vietnam. Hence, you can now fly with IndiGo not only on domestic routes but also on international routes.
IndiGo’s fleet consists of Airbus A320-200 (129), Airbus A320neo (88), Airbus A321neo (5) and ATR 72-600 (21) aircraft. Cleartrip will ensure that your bookings are done smoothly for convenient travel purposes.
The baggage policy allows up to 15 kilograms of baggage per person for one way on domestic flights and 20 kg on international flights. However, the baggage checked in must dimensionally not exceed 62 inches in context of total for length, width and height. For excess baggage, you can prepay 6 hours before the flight departure time.
For domestic flights, excess baggage cost is INR 400 per kg at the airport. Domestic travel prepaid excess baggage price is 3kg for INR 1000, 5kg for INR 1900, 10 kg for INR 3800, 15 kg for INR 5700, 30 kg for INR 11400. International flights excess baggage price varies as per the destination. It is suggested to check the official GoIndiGo airlines website for the latest excess baggage prices.
You can also carry hand baggage of 7 kg for infants. Women are allowed to carry hand baggage. A laptop bag is allowed as well. Liquids up to 100 millilitres are also allowed.
Some popular domestic destinations are Amritsar, Bengaluru, Chandigarh, Chennai, Coimbatore, Dibrugarh, Delhi, Guwahati, Goa, Hyderabad, Jodhpur, Jaipur, Pune, Shirdi, Surat, Tirupati, Varanasi, Mumbai and Kolkata.
Popular international destinations are Abu Dhabi, Amsterdam, Athens, Bangkok, Brussels, Budapest, Chengdu, Colombo, Dhaka, Dubai, HongKong, Istanbul, Jeddah, Phuket, Paris, Sharjah, Singapore and more.
Popular domestic routes of GoIndiGo Airlines are:
Popular international routes of Go IndiGo Airlines are:
IndiGo Airlines has a transparent communication process that enables it to inform all flyers of flight status, delays, updates and the like via SMS and email alerts. Moreover, checking Go IndiGo flight status online on their website and several affiliate booking sites is also available.
Baggage can be quickly checked in by dropping into the luggage counter while passengers can check-in via the website using the last name and the Go Indigo PNR number. This can be initiated up to last four hours from flight departure timing. During web check-in ensure to complete the same while keeping your identification proof handy. The following are valid ID documents-
Boarding passes, though available at counters, can be avoided for physical collection to avoid delays. You might rather take an itinerary print out.
TATA AIG General Insurance Company Ltd is the insurance provider for passengers travelling via Go IndiGo. During ticket booking, passengers can tick on the insurance plan as part of the booking.
You can book paid meals on all IndiGo flights. You can choose your snacks and meals via the IndiGo website. Alcohol is served on international flights only and you can buy it on-board.
You will get water cups at no charge all IndiGo flights. You can get water bottles on sale in the flight.
Passengers can also carry their food items on-board like cold snacks, non-alcoholic drinks, snack bars and biscuits.ŸHowever, messy food and food with the peculiar smell is not permissible.
One of the largest airlines with the budget-friendly tag for India, Go IndiGo is a preferred airline choice of millions of domestic and international travellers. From online bookings to airport counter, international booking offices, call centres as well as an Android App; ease of accessibility comes naturally to IndiGo.
IndiGo has 290 aircraft to cover all its destinations. Most of its models are Airbuses but it also has few ATRs. IndiGo has a fleet of 129 Airbus A320-200, 88 Airbus A320neo, 5 Airbus A321neo and 21 ATR 72-600.
Keep the PNR/ Booking Number handy in order to check the flight status on the GoIndiGo airlines official website. Click the tab for flight status and enter details asked- with date, time, destinations and finally, your booking number.
An important feature for GoIndiGo service is the hold and pay option via which, in the absence of a credit or debit card, or other payment means, a passenger can reserve a seat and make a physical counter payment within a specified time-frame.
Address- Central Wing, Ground Floor,
Thapar House, 124, Janpath, New Delhi – 110001, India
Fax- +91 11-43513200
Call- 099103 83838
Indigo Airlines offers low fares, on-time flights, and a hassle-free experience, with professional customer service. It is one of India's largest airlines and the country's largest, low-fare carrier. IndiGo Airlines allows passengers to change the date and time of the booking of their flight via the View/Change booking facility, provided they are traveling via a Multi-City booking. When you update your ticket in the View/Changes booking facility, you will get a confirmation message displayed on your screen. IndiGo does not allow you to cancel the segment and make the ticket open dated as they do not provide open tickets. Bookings for 9 passengers can be made per PNR. You may book 2 hours prior to the flight departure for domestic flights and 4 hours prior for international flights by contacting the IndiGo call center. You may also book tickets for infants through the Interactive voice response (IVR) system.
There is no provision of business class in Indigo Airlines. Indigo primarily being a budget airline believes in offering cheap air tickets and therefore has just one cabin class i.e. economy class. However with Indigo flights, you can avail some business class like features on additional payment like Lounge facility where one can wait if flight is delayed or if one arrives early at the airport, priority check-in facility, and more.
You can buy your food on board Indigo Airlines. There is no complimentary food but you can surely buy it on the flight on payment. People who pre-book meals at the time of booking or later (only up to 24 hours before the flight time) are served food on-board without needing to pay on the flight. So, if you haven’t pre booked, there are no issues; you can still buy it in the flight whenever you wish to have something. I think this is a better option, rest everyone has their own preference.
Indigo flights are always on time
Yes cancellation of flight can be done in Indigo Airlines but only if you have a refundable ticket. In such cases after cancellation you get most of the ticket amount refunded in your account. You can cancel your tickets in two ways, through online Indigo website or via Indigo Customer care. But not to forget if you have bought a non refundable ticket it’s no use of cancelling it for they hardly refund you 10% deducting the entire rest amount.