IndiGo

IndiGo


FAQs

1.Which documents are required for booking a domestic flight?
  • Valid passport
  • Election photo identification card
  • Valid driving license
  • PAN card issued by the income tax department
  • Photo identification card by employer
  • Children should carry school identification card
  • For infants, valid birth certificates are required at the time of check-in
  • Passport is the only valid photo ID for foreign nationals traveling on domestic flights.
2.Which documents will be required for Indians when traveling to Kathmandu?
  • Valid passport
  • Photo identification card issued to government employees
  • Election ID card
  • Emergency/Identity certificate issued by the embassy of India in Kathmandu
  • Children between 15 to 18 years of age will be allowed to travel only after identification certificates are issued by the school Principal
  • Individuals above the age of 65 years or below 15 years don’t require all the above-mentioned documents. Any document with a photograph that confirms their age and identity may be used. For example, PAN card, ration card, driving license, etc.
3.Which documents are required for Nepalese nationals traveling to Kathmandu?
  • Nepalese passport
  • Nepalese citizenship certificate
  • Voter Identification by the election commission of Nepal
  • Photo ID issued by the school Principal for children in the age group of 10 to 18.
  • Photo ID issued by the school Principal for children in the age group of 10 to 18.
  • Children below 10 years of age don’t require any documents if traveling with parents
  • Limited validity photo-identity certificate that is issued by the Nepalese Missions in India.
4.What are the forms of payments accepted by IndiGo?

IndiGo accepts Debit cards, Netbanking, Credit cards, Mobikwik, Travel Vouchers, and Premier Miles (Citibank).

5.What are the types of Fare in IndiGo?

There are 3 types of fare rules by IndiGo for domestic flights

  • Lite Fare
  • Regular Fare
  • Flexible fare

There are 2 types of fare rules for international flights

  • Regular Fare
  • Flexible fare
6.Which documents are required while boarding?
  • Credit/Debit card used to book the ticket or a copy of it.
  • Foreign passengers need to carry a valid Protected Area Permit issued by the Home Department of Manipur if traveling to Imphal.
  • On international travel, a passenger needs to have a passport that is valid for at least 6 months from the date of travel.
  • Visa verification is required for customers traveling to Muscat or Dubai.