IndiGo Web Check-In

IndiGo Web Check-In

What is Web check-in all about?

Web check-in is simply a way to check-in for your flight online and obtain the boarding pass. This mode of check-in is very convenient as you may do the same from anywhere, including your home or office. While checking-in, you will also get to select your preferred seat.

How many hours before my flight can I Web check-in?

You may check-in anytime prior to 1 hour before your flight’s scheduled departure time. Following that, you will not get to check-in online.

Can I use Web check-in for domestic as well as international flights?

While you can use the Web check-in option for domestic flights, this facility is not available for international flights.

Will I be eligible for Web check-in?

You will be eligible for Web check-in if you meet the following criteria:

  • You have a valid as well as confirmed PNR or IndiGo booking reference
  • Your IndiGo booking reference has been purchased either directly from the airline or from a travel agent
  • The number of passengers on 1 PNR does not exceed 9
  • The number of segments for which you want to Web check-in does not exceed 4
In what situations will I be deemed as ineligible for Web check-in?

You will be ineligible to Web check-in in the following situations:

  • If you are availing of any Special Service Requests (with the exception of meals). For example, if you have requested service for an infant or a wheelchair-bound person.
  • If you are traveling on an international flight
  • If you are traveling on a connecting flight
  • If the number of passengers traveling on 1 PNR exceeds 9
How many passengers can Web check-in at one time?

Up to 9 passengers can check-in on 1 PNR.

Do I have to print out my boarding pass?

You can either take a print out or email your eBoarding pass while checking-in.

Will I be able to move directly towards the boarding gate in case I have checked-in online?

If you do not have any checked-in baggage, then you may proceed towards the boarding gate with your eBoarding pass after checking-in online. If you have checked-in baggage, then you will have to check-in your luggage at the baggage drop counter before proceeding towards the boarding gate.

What are the other check-in facilities available for IndiGo Airlines flights?

Apart from Web check-in, the following are the other facilities available:

  • Airport check-in
  • Mobile check-in
  • Kiosk check-in
What is airport check-in?

Airport check-in happens at the airport. For domestic flights, the check-in counters open around 2 hours before the scheduled departure and close 45 minutes prior. For international flights, the check-in counters open around 4 hours before the scheduled departure and close 1 hour 15 minutes prior.

What are mobile and kiosk check-in?

Mobile check-in lets you check-in from the IndiGo app while kiosk check-in is another way you may check-in at the airport. Both options let you select your preferred seat and print out your boarding pass.