Air Asia airlines customer support

Have you made arrangements for your next flight with AirAsia? Then, you mightwant to keep the airline’s customer support details handy too.

AirAsia’s customer support team is branched out globally across Australia, China, Hong Kong, Indonesia, India, Iran, Japan, Macau, Malaysia, Mauritius, New Zealand, Philippines, South Korea, Taiwan, Thailand, and the United States. Each of these destinations has a specific AirAsia contact number, and you can call the number based on your location. Note that the AirAsia customer care team at these places operates at varying hours ranging from 6:00 am to 11:00 pm, with some even functional 24 hours. Alternatively, you can get help from AirAsia’s toll-free number:1860 500 8000.

If you need assistance from the customer support team located at India, call on the AirAsia customer care number, 1860 500 8000, between Monday to Sunday anytime during the day or night. The airline also has AirAsia Travel and Service Centers at New Delhi, Jaipur, Chandigarh, and Kolkata. Note down these Air Asia office addresses for your reference.

• Bangalore
Airport Sales Counter No-16, Bengaluru International Airport, Devanhalli, Bengaluru 560300
• Kochi
Cochin International Airport, International Terminal P.O. 683 111, Kerala State, India

For added AirAsia contact details and contact numbers of airports, refer to the table on this page. You can also fill an e-form mentioning your suggestions, remarks, and queries, and expect to hear from the customer support team within 5 working days. Now, fly with ease every time you fly AirAsia.

FAQs

1.Can I modify my bookings at Air Asia?

Yes, Air Asia allows you to modify your bookings at a small fee.

2.How do I modify my booking?

You can make changes in your booking through the ‘Manage Booking’ option on the Air Asia website or app.

3.What changes can I make with the ‘Manage Booking’ option?

With the ‘Manage Booking’ option, you can make the following changes to your reservations:

• Change flight dates and timing
• Add/ edit contact details
• Add/edit guest details
• Pre-book check-in baggage
• Increase the check-in baggage allowance
• Pre-book or change meal preferences
• Select or change the seat selection
• Upgrade class (Only applicable on D7 flights)

 

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