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SpiceJet airlines special assistance
FAQs
1.What are the guidelines for expectant mothers at SpiceJet?An expectant mother can travel up to 36 weeks of pregnancy via SpiceJet. If the pregnancy is between 28 weeks and 36 weeks, she will require a certificate from a doctor that states that she is fit to fly.
2.Can an expectant mother travel after 37 weeks?SpiceJet does not allow a pregnant woman who is 37 weeks pregnant or above.
3.What am I supposed to know if I am traveling with an infant?Infants are children above 7 days and below 2 years of age. Passengers traveling with infants need to specify the same while booking as there is limited inventory for accommodating infants on a flight. A fee of INR 1,260 is required to be paid for traveling with infants.
4.Who is regarded as an unaccompanied minor at SpiceJet?Children below the age of 12 years and above the age of 5 years traveling without a companion who is 18 years or above are regarded as unaccompanied minors. Children between the ages of 2 to 5 years require being accompanied by an adult who is 18 years old or above.
5.My child is traveling as an unaccompanied minor. Will he/she get any assistance from SpiceJet?The child will be assisted by a staff member till the boarding gate and from there, the cabin crew will assist the child during the flight. A complimentary beverage and meal will be provided to the child when requested.
6.What is the reporting time for an unaccompanied minor?An unaccompanied minor should report 2 hours before the flight’s departure. It is requested that the parent/guardian should stay with the child until the flight departs.
7.Do unaccompanied minors get to web check-in?SpiceJet does not allow an unaccompanied minor to web check-in. He/she will be required to check-in at the airport check-in counter.
8.Will SpiceJet provide special assistance to a disabled passenger?SpiceJet doesn’t charge for carrying a wheelchair-bound passenger. However, it is advised to request for a wheelchair 24 hours prior to the flight’s departure, as wheelchair inventory is limited.
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