Hainan Airlines is a Chinese private airline that began operations in 1993 as Hainan Province Airlines. It took its current name in 1997 and has gone on to develop an extensive network covering almost 500 domestic and international destinations. It operates with Haiku as its main base and has set up other bases in Beijing, Xi'an, Taiyuan, Urumqi, Guangzhou and Dalian.
The airline prides itself on the great safety record that it has maintained in the many years of its existence. It sets an example of oriental hospitality by combining "respect for the customer" along with offering "service with a smile" to create a memorable travel experience.
Since 2011, Hainan Airlines has consistently been awarded the Five-star airline rating from Skytrax due to its high standard of service. It was also awarded the "Best Airline in China" and "Best Staff Service in China" awards from Skytrax in 2013.
Hainan Airlines online booking could take passengers to destinations all over the world including most major cities in Asia, Europe, America and Africa.
The fleet of the airline consists of Boeing and Airbus aircraft with the maximum number being Boeing 737s. The Boeing 787 Dreamliner is an integral part of the fleet, and provides an exclusive passenger experience.
Passengers could use the Hainan Airlines online check in service from the link on the homepage, which would save them valuable waiting time at the airport. Some other time-saving options offered by the airline include checking in using your mobile and self check-in kiosks at the airport. Do remember to check your booking using the Hainan Airlines PNR status at any time before your flight.
The airline offers a luxurious Business Class experience including a choice of exclusive Western and Chinese cuisine on board. The seats in the Dreamliner Business Class can be adjusted to a completely flat position for the comfort of passengers. Economy passengers could also experience comfortable seats and delicious menu choices, along with special meals for children that could be requested in advance. For more details, please contact the Hainan Airlines Customer Service.
Carry-on baggage must not exceed 10 kg in weight and 20cm x 40cm x 55cm in dimensions. The free check-in baggage allowance is 20 kg for Economy, 30 kg for Business Class and 40 kg for First Class passengers. The allowance for children is the same as for adults, and infant tickets are permitted 10 kg of check-in baggage excluding the pushchair. For more details of the Hainan Airlines baggage allowance, please check this page.
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