22 May'24
23 May'24
1 room, 2 guests
The Westin Kuala Lumpur
199, Jalan Bukit Bintang, Selangor | Wed, 22 May - Thu, 23 May | 1 Room, 2 Adults
₹0
/ night + ₹1,449 taxes & fees
(3,934 reviews)
Cancellation till check-in available
With ClearChoice Max powered by Cleartrip
Free breakfast on select plans
Some plans include free breakfast
Swimming Pool
Valet parking
Bell staff/porter
BBQ/Picnic area
Hiking
Gym
Check-in: After 03:00 PM, Check-out: 12:00 PM
Cancellation till check-in available, with ClearChoice Max
Starhill Gallery - 0.1 km / 0.1 mi
Pavilion Kuala Lumpur - 0.3 km / 0.2 mi
Fahrenheit 88 Shopping Mall - 0.3 km / 0.2 mi
Lot 10 Shopping Centre - 0.5 km / 0.3 mi
Changkat Bukit Bintang - 0.6 km / 0.4 mi
Sungei Wang Plaza - 0.6 km / 0.4 mi
Bukit Bintang Plaza - 0.7 km / 0.4 mi
Low Yat Plaza - 0.8 km / 0.5 mi
The Exchange TRX - 0.8 km / 0.5 mi
Jalan Alor - 0.9 km / 0.5 mi
Kuala Lumpur Convention Centre - 0.9 km / 0.5 mi
Prince Court Medical Centre - 1 km / 0.6 mi
Berjaya Times Square - 1.1 km / 0.7 mi
KLCC Park - 1.2 km / 0.7 mi
Suria KLCC Shopping Centre - 1.3 km / 0.8 mi
The nearest airports are:
Subang (SZB-Sultan Abdul Aziz Shah) - 27 km / 16.8 mi
Kuala Lumpur International Airport (KUL) - 59.6 km / 37 mi
The preferred airport for The Westin Kuala Lumpur is Kuala Lumpur International Airport (KUL).
Amenities: Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.Business Amenities: Featured amenities include limo/town car service, a computer station, and express check-out. Planning an event in Kuala Lumpur? This hotel has 5554 square feet (516 square meters) of space consisting of conference space and 20 meeting rooms. Self parking (subject to charges) is available onsite.Dining: Enjoy international cuisine at The Living Room, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the poolside bar. Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.+ ₹1,449 taxes & fees
/ night
₹0
No cost EMI from ₹3,742
Free cancellation
(3,934 reviews)
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Location
Rooms
Service
Value
Hygiene
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Culture56453617355 on May 18, 2024
Located is a great position, this hotel, offers excellent customer service, excellent food and memorable experience. The evening buffet is one of the best in Kuala Lumpur and the Staff is very well trained. Kudos to Mr Rajesh for his professional efforts.
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Joie-Spore on May 08, 2024
Hotel is super well located, right opposite the Pavilion Mall, in the middle of Bukit Bintang. No upgrade for Marriott Gold, partly due to peak season and also room availability for the beds combinations we need but front desk staff was helpful and tried her best to arrange rooms on the same floor for us. Stayed in a suite room which was big with dining table and sofa - good for families to chill together. Cleanliness could be improved - stain on bedsheet on one night, stains on sofa cover on another - hotel staff rectified it quickly. Staff at club lounge were friendly and hotel breakfast had a good selection too. Overall a good stay, though there were glitches - the staff were quick to solve all issues.
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Soulfultrvlr on May 04, 2024
We used this hotel as our home base as we country-hopped in Southeast Asia for my husband’s epic birthday celebration. It was our first visit to Malaysia and we wanted a hotel in Kuala Lumpur that was conveniently located near the action and key happening spots like Bukit Bintang. We finally decided on the Westin as I was also assured that we would get a feather free and pet dander free room, given my allergies to both. As a Bonvoy Gold elite member (I was previously a Titanium elite member but began to stay outside of the Marriott group of hotels because of the lack of attention to ensuring feather free and hypoallergenic bedding), I was given an upgrade to a one bedroom apartment style suite. We definitely enjoyed the spaciousness and views from our suite. The hotel staff we encountered were all very pleasant and welcoming, especially the front desk team, concierge team, lobby staff and Living Room Restaurant team. We flew to other locations (Langkawi, Manila and Japan) during our trip and returned to stay at the Westin KL two more times before flying home. The front desk staff graciously upgraded us again, once to the same room and then again to a similar one bedroom apartment. We enjoyed the diverse offerings at the breakfast buffet at the Living Room. We especially loved tasting the different local Malaysian food in the buffet. The hotel location was ideal for us as we were able to walk across to the massive Pavilion mall to shop, get massages, try other restaurants, etc. We also were not far from other sights. We aren’t able to use the pool but look forward to doing so on our next visit. Some suggested improvements: 1)The staff at the Westin Club drink and food stations need more training. They barely made eye contact or greeted us each time we walked in. We were confused as to how we order drinks, if we go to the counter or wait for the staff to approach us. The staff behind the counter, preparing specialty food items were not always present at the station and took a while to return and replenish the items. 2)Consistent/proper defeathering of rooms. I had no issues with my allergies during our stays here except for our final stay. For our final stay, after returning from another country, the suite we were given was not defeathered properly as I was unable to sleep with breathing issues. Once we notified the front desk, the housekeeping staff came in with new bedding and an air purifier which alleviated my issues. Overall, we enjoyed our stays here during our Asia trip and would definitely stay here again in the future.
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Aisha S on May 01, 2024
Great service, fantastic experience. The food is amazing. Hotel staff , Camelia is wonderful. She has taken extra miles to ensure customers satisfaction. Love everything about Westin💜. Will definitely come again and enjoy the hospitality offered here.
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Khushal_Wanderlust on Apr 28, 2024
This was my third stay at this westin kl property and need to say that I was thoroughly disappointed. Primary reason for stay has always been the location but the hospitality level had increased across my previous visits but this time round it tanked really badly. Some key issues were : 1. First time ever, no one volunteered to drop the luggage and since I was really tired and it was one large suitcase and a bag, didn't bother much and carried on my own 2. Food menu has been the same since more than 1.5 years and it was always bad to begin with, considering very very limited global options and very heavy on malay food. Marriott is a global chain and more continental / Chinese / European etc options can be added (not asking for all but rather 1 key dish from each key cuisine). Somebody who eats non veg but not sea food is seriously screwed. 3. Complementary drinking water is not bottled anymore 😯. It is a 5 star and charging accordingly. How can you not give complementary mineral water bottles. The used bottles is not a hygienic way to provide water, even more so in the post Covid era. On a lot of request, they agreed to give 4 small 330 ml bottles per day 4. Room service was much delayed on several occasions 5. Room preference of view not being given (pavilion view, half of the rooms have that) despite being flexible with king / twin bed - almost my 10th night here but no loyalty from their end, so none will be shown from my end either now 6. Breakfast quality and options have also gone down. Plus I had requested for a normal cafe mocha in almond milk - they made something else twice before making it correctly and then needed to take away as was late due to all the waiting and they gave me a disposable cup that kept on spilling. Plus it was very difficult to get hold of anyone to take any request (I am lactose intolerant and hence couldn't have normal milk) 7. Multiple times the 'express' 0 number for service was not picked up and several times they responded after 30 seconds of ringing. Overall, I was a customer for life for them as I keep visiting kl for a client, but now have lost me as a customer for lifetime. 7. The room interiors are dated but nothing done to improve it at least in last 1.5 years or so 8. The light in the room is insufficient as it is really dim, yet nothing being done to address it. This was given as a feedback in my last two trips too but this time I had given up. Considering it is a business hotel, it definitely needs to be better lit to facilitate a better working atmosphere
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No cost EMI - Pay in 3 interest free EMIs with 5 major banks
452.0 sq.ft
Heating
Adapter
Blackout Curtains
Bidet
Desk
+ 20 more
No meals included
Cancellation policy
Free cancellation
Fully-refundable
/ night
by
+ 1 other inclusions
+ ₹1,449 taxes & fees
/ night
₹0
No cost EMI from ₹3,742
Breakfast
Cancellation policy
Free cancellation
Fully-refundable
/ night
by
+ 1 other inclusions
+ ₹1,727 taxes & fees
/ night
₹0
No cost EMI from ₹4,546
452.0 sq.ft
Heating
Adapter
Blackout Curtains
Bidet
Desk
+ 20 more
No meals included
Cancellation policy
Free cancellation
Fully-refundable
/ night
by
+ 1 other inclusions
+ ₹1,449 taxes & fees
/ night
₹0
No cost EMI from ₹3,742
Breakfast
Cancellation policy
Free cancellation
Fully-refundable
/ night
by
+ 1 other inclusions
+ ₹1,727 taxes & fees
/ night
₹0
No cost EMI from ₹4,546
452.0 sq.ft · City view
Heating
Adapter
Blackout Curtains
Bidet
Desk
+ 21 more
No meals included
Cancellation policy
Free cancellation
Fully-refundable
/ night
by
+ 1 other inclusions
+ ₹1,564 taxes & fees
/ night
₹0
No cost EMI from ₹4,077
Breakfast
Cancellation policy
Free cancellation
Fully-refundable
/ night
by
+ 1 other inclusions
+ ₹1,842 taxes & fees
/ night
₹0
No cost EMI from ₹4,880
452.0 sq.ft
Heating
Adapter
Blackout Curtains
Bidet
Desk
+ 21 more
No meals included
Cancellation policy
Free cancellation
Fully-refundable
/ night
by
+ 1 other inclusions
+ ₹2,027 taxes & fees
/ night
₹0
No cost EMI from ₹5,416
808.0 sq.ft
Heating
Adapter
Blackout Curtains
Bidet
Desk
+ 22 more
No meals included
Cancellation policy
Free cancellation
Fully-refundable
/ night
by
+ 1 other inclusions
+ ₹2,373 taxes & fees
/ night
₹0
No cost EMI from ₹6,421
1292.0 sq.ft
Heating
Adapter
Blackout Curtains
Bidet
Desk
+ 21 more
No meals included
Cancellation policy
Free cancellation
Free cancellation
/ night
by
+ 1 other inclusions
+ ₹3,667 taxes & fees
/ night
₹0
No cost EMI from ₹11,592
1210.0 sq.ft
Heating
Adapter
Blackout Curtains
Bidet
Desk
+ 23 more
No meals included
Cancellation policy
Free cancellation
Free cancellation
/ night
by
+ 1 other inclusions
+ ₹6,298 taxes & fees
/ night
₹0
No cost EMI from ₹23,432