27 Apr'24
28 Apr'24
1 room, 2 guests
The Westin Buffalo
New York | Sat, 27 Apr - Sun, 28 Apr | 1 Room, 2 Adults
General
Amenities
Rules
About
Reviews
Location
Rooms
₹20,846
/ night + ₹2,866 tax
The Westin Buffalo
4-star Hotel · Buffalo
4.5/5
(223 reviews)
Cancellation till check-in available
With ClearChoice Max powered by Cleartrip
Best in class rooms
Rooms at this property rated 5.0
Free breakfast on select plans
Some plans include free breakfast
Amenities
Gym
Concierge desk
Business center
24-hour front desk
Hotel safe deposit box (not room safe box)
Lift/ Elevator
Property rules
Check-in: After 04:00 PM, Check-out: 11:00 AM
Cancellation till check-in available, with ClearChoice Max
About property
Chippewa District - 0.1 km / 0.1 mi
Statler Tower - 0.4 km / 0.2 mi
Fountain Plaza - 0.4 km / 0.2 mi
Buffalo Visitor Center - 0.4 km / 0.3 mi
Road Less Traveled Theater - 0.5 km / 0.3 mi
Shea's Performing Arts Center - 0.5 km / 0.3 mi
Buffalo Niagara Convention Center - 0.5 km / 0.3 mi
Buffalo City Hall - 0.5 km / 0.3 mi
Road Less Traveled Productions - 0.5 km / 0.3 mi
Niagara Square - 0.6 km / 0.4 mi
Main Place Mall - 0.8 km / 0.5 mi
Buffalo and Erie County Public Library - 1 km / 0.6 mi
One M&T Plaza - 1.1 km / 0.7 mi
Ellicott Square Building - 1.2 km / 0.7 mi
Buffalo Niagara Medical Campus - 1.2 km / 0.8 mi
The nearest airports are:
Buffalo Niagara Intl. Airport (BUF) - 16.8 km / 10.5 mi
Niagara Falls, NY (IAG-Niagara Falls Intl.) - 32.1 km / 19.9 mi
The preferred airport for The Westin Buffalo is Buffalo Niagara Intl. Airport (BUF).
Amenities: Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.Business Amenities: Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.Dining: Enjoy American cuisine at Patina 250, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available for a fee.
See all 67 photos
₹20,846
+ ₹2,866 tax
/ night
No cost EMI from ₹7,904
Location
Buffalo, New York, 14202
Ratings & reviews
4.5/5
(223 reviews)
5
174
4
28
3
7
2
7
1
7
Location
Rooms
Service
Value
Hygiene
Exceptional service!
5/5
·
AmandaMP477 on Apr 04, 2024
We visited family in Buffalo for the Easter weekend and chose The Westin mostly because of the good reviews and for the Bonvoy points. We were simply blown away by the friendly and professional service we recevied at every moment of our stay. We had a slight issue with our remote control working and within minutes someone was at our room to fix it. The major highlight for our kids was the robotic butler Chip who made a surprise delivery of buffalo stuffed animals shortly after we checked in. Our kids were so excited--what a lovely way to welcome children! Later, we requested extra towels, and within minutes these were delivered by "Chip" as well, which was not only amusing, but also extremely convenient. Everyone we encountered was friendly and helpful and made you feel like a valued guest. The room itself was well-appointed and clean with very comfortable beds. I would highly recommend The Westin to anyone traveling to Buffalo!
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A HUGE DISAPPOINTMENT!!!!
1/5
·
Andrea P on Mar 31, 2024
Hello, I just returned from a weekend away in Buffalo at the Westin. The hotel was beautiful, clean and the staff were mostly friendly and attentive. However the mother daughter weekend that was supposed to be relaxing and fun was ruined by staying at this hotel. When we entered we were told we had to “clear the lobby” because a large group was coming in. So immediately after checking in we had to either go to our room or stand inside their restaurant until this “large group” was checked in. I received a phone call and due to the music in the restaurant I had to take the phone call outside so I could hear. To my surprise when I tried to come back inside the hotel I wasn’t allowed because this “large group” that turned out to be a hockey team we were seeing that weekend had arrived. So there I was standing outside freezing in downtown Buffalo by myself. Is this how Marriot treats paying customers? One takes president over another? To the point where I have to wait outside? This was beyond ridiculous and quite frankly terrible first impression. I tried to keep it to myself because I did not want to ruin the weekend for my mom and I. Later that night some friends joined us and we were looking forward to watching a baseball game at the lounge in the lobby. Upon check in the girl told us it was open from 5-9. But it was a ghost town. Nobody was working and apparently the tv did not work. So we quietly sat in the common area by the fire place talking with our friends. The large group was returning again and we were told we cannot address them. Which was fine. However their security was extremely rude and kept walking by us shaking his head at us as if we were doing something wrong by sitting in the lobby. (Another mother/daughter had complained about this as well to the manager). So again, we felt like second class citizens staying here. After we went back to our room to watch the blue jays game with friends because there was literally nothing to do at this hotel in the lobby. The next morning we went down to the little cafe and got coffee. (Little cafe was great). Then as we were waiting for our friends another mother and daughter joined us to have coffee. We were sitting there talking when the manager came over and said “we have a large group coming in and we need to clear the lobby”. So once again we had to either go back to our rooms or stand in a restaurant until they go back to their rooms. We said to the manager we will not move and would like to finish our coffee and we are in the corner by the main door on Delaware and will not interrupt the group. Well that yet again wasn’t good enough and we had to retreat back to our rooms like children that didn’t behave. I have never been treated like that ever during a hotel stay. When I booked this hotel for myself and my mother there was nothing written on the reservation about large groups and having to be sent back to my room whenever they decided to come and go. This was not a relaxing weekend. And after paying $400cdn for a room I’m even more upset. And $200 for mediocre food in their restaurant. When we left we asked to speak to a manager who literally just fed us lines from a typical HR background. He was zero help and stated that this large group had all of this written in their contract. But we were paying customers too and didn’t deserve to be treated this way. As a Marriot Bonvoy member this is especially disturbing and will make me reconsider my stays with them in the future.
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Exceptional
5/5
·
642caseyp on Nov 05, 2023
Exceptional! Wow! The Westin Buffalo is the nicest hotel we ever stayed at. We originally went to Niagara Falls but it was a horrible experience. I called the Westin Buffalo and from the minute Nadine took the phone call until check out we were treated like kings. This hotel is immaculate! The decor is gorgeous. Very clean. Great food and coffee. We plan to continue our stays with Westin for future trips. Thank you Nadine and all of the exceptional staff.
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Not the best for a restful sleep.
4/5
·
mossgreenmermaid on Jun 30, 2023
While the Westin Downtown Buffalo is an attractive property- be warned that the walls are very “thin” and you can hear everything from your neighbors room. The windows are not soundproof- if you have a room facing the streets you will be bothered by every car or truck that passes the hotel- very loud at all times of day and night.
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Lack of Front Desk Service
2/5
·
JoeWMH on Jun 10, 2023
I arrived early but the didn’t have any rooms available which is understandable. I’m a Marriott Titanium so usually a front desk will recognize that and give a little extra. However this group was more interested in banter with each other. The guy really took my cell and said he would call when my room was ready. Three hours later I checked with the front desk and they said it had been ready for a while and didn’t understand or care why the guy didn’t let me know. They are very unprofessional. I was also part of a small group but at check in i instructed them I wanted the charges on my Bonvoy Amex cause it is easier for my company expenses and they took the number. However at auto check out they put it on the master and when I asked a question about it they shrugged their shoulders. Just a recall disappointing group. Better service at other properties in Buffalo.
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Rooms available
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No cost EMI - Pay in 3 interest free EMIs with 5 major banks
Traditional Room, 2 Queen Beds
Smoking policy – non-smoking available
TV
Air conditioning
Blackout Curtains
Coffee machine
+ 11 more
Room Only
No meals included
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹2,289
/ night
by
+ 1 other inclusions
₹20,846
+ ₹2,866 tax
/ night
No cost EMI from ₹7,904
Cancellation policy
Non-refundable
Free cancellation
till check-in
+ ₹2,379
/ night
by
₹22,414
+ ₹3,082 tax
/ night
No cost EMI from ₹8,499
Room Only
No meals included
Cancellation policy
Non-refundable
Free cancellation
till check-in
+ ₹2,379
/ night
by
+ 1 other inclusions
₹22,414
+ ₹3,082 tax
/ night
No cost EMI from ₹8,499
Room with Breakfast
Breakfast
Cancellation policy
Non-refundable
Free cancellation
till check-in
+ ₹2,379
/ night
by
₹24,081
+ ₹3,311 tax
/ night
No cost EMI from ₹9,131
Room with Breakfast
Breakfast
Cancellation policy
Non-refundable
Free cancellation
till check-in
+ ₹2,379
/ night
by
+ 1 other inclusions
₹24,081
+ ₹3,311 tax
/ night
No cost EMI from ₹9,131
Traditional Room, 1 King Bed
Smoking policy – non-smoking available
TV
Air conditioning
Blackout Curtains
Coffee machine
+ 11 more
Room Only
No meals included
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹2,289
/ night
by
+ 1 other inclusions
₹20,846
+ ₹2,866 tax
/ night
No cost EMI from ₹7,904
Cancellation policy
Non-refundable
Free cancellation
till check-in
+ ₹2,379
/ night
by
₹22,414
+ ₹3,082 tax
/ night
No cost EMI from ₹8,499
Room Only
No meals included
Cancellation policy
Non-refundable
Free cancellation
till check-in
+ ₹2,379
/ night
by
+ 1 other inclusions
₹22,414
+ ₹3,082 tax
/ night
No cost EMI from ₹8,499
Room with Breakfast
Breakfast
Cancellation policy
Non-refundable
Free cancellation
till check-in
+ ₹2,379
/ night
by
₹24,081
+ ₹3,311 tax
/ night
No cost EMI from ₹9,131
Room with Breakfast
Breakfast
Cancellation policy
Non-refundable
Free cancellation
till check-in
+ ₹2,379
/ night
by
+ 1 other inclusions
₹24,081
+ ₹3,311 tax
/ night
No cost EMI from ₹9,131
Premium Room, 2 Queen Beds
Smoking policy – non-smoking available
TV
Air conditioning
Blackout Curtains
Coffee machine
+ 11 more
Room Only
No meals included
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹2,379
/ night
by
+ 1 other inclusions
₹21,620
+ ₹2,973 tax
/ night
No cost EMI from ₹8,198
Room Only
No meals included
Cancellation policy
Non-refundable
Free cancellation
till check-in
+ ₹2,379
/ night
by
+ 1 other inclusions
₹23,247
+ ₹3,197 tax
/ night
No cost EMI from ₹8,815
Cancellation policy
Non-refundable
Free cancellation
till check-in
+ ₹2,379
/ night
by
₹23,247
+ ₹3,197 tax
/ night
No cost EMI from ₹8,815
Room with Breakfast
Breakfast
Cancellation policy
Non-refundable
Free cancellation
till check-in
+ ₹2,379
/ night
by
+ 1 other inclusions
₹24,914
+ ₹3,426 tax
/ night
No cost EMI from ₹9,447
Premium Room, 1 King Bed
Smoking policy – non-smoking available
TV
Air conditioning
Blackout Curtains
Coffee machine
+ 11 more
Room Only
No meals included
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹2,379
/ night
by
+ 1 other inclusions
₹21,620
+ ₹2,973 tax
/ night
No cost EMI from ₹8,198
Room Only
No meals included
Cancellation policy
Non-refundable
Free cancellation
till check-in
+ ₹2,379
/ night
by
+ 1 other inclusions
₹23,247
+ ₹3,197 tax
/ night
No cost EMI from ₹8,815
Cancellation policy
Non-refundable
Free cancellation
till check-in
+ ₹2,379
/ night
by
₹23,247
+ ₹3,197 tax
/ night
No cost EMI from ₹8,815
Room with Breakfast
Breakfast
Cancellation policy
Non-refundable
Free cancellation
till check-in
+ ₹2,379
/ night
by
+ 1 other inclusions
₹24,914
+ ₹3,426 tax
/ night
No cost EMI from ₹9,447
Junior Suite, 1 King Bed
Smoking policy – non-smoking available
TV
Air conditioning
Blackout Curtains
Coffee machine
+ 11 more
Room Only
No meals included
Cancellation policy
Non-refundable
Free cancellation
till check-in
+ ₹2,379
/ night
by
+ 1 other inclusions
₹24,914
+ ₹3,426 tax
/ night
No cost EMI from ₹9,447
Cancellation policy
Non-refundable
Free cancellation
till check-in
+ ₹2,379
/ night
by
₹24,914
+ ₹3,426 tax
/ night
No cost EMI from ₹9,447
Room with Breakfast
Breakfast
Cancellation policy
Non-refundable
Free cancellation
till check-in
+ ₹2,379
/ night
by
+ 1 other inclusions
₹26,581
+ ₹3,655 tax
/ night
No cost EMI from ₹10,079
Junior Suite, 2 Queen Beds
Smoking policy – non-smoking available
TV
Air conditioning
Blackout Curtains
Coffee machine
+ 11 more
Room Only
No meals included
Cancellation policy
Non-refundable
Free cancellation
till check-in
+ ₹2,379
/ night
by
+ 1 other inclusions
₹28,247
+ ₹3,884 tax
/ night
No cost EMI from ₹10,710
Cancellation policy
Non-refundable
Free cancellation
till check-in
+ ₹2,379
/ night
by
₹28,247
+ ₹3,884 tax
/ night
No cost EMI from ₹10,710
Room with Breakfast
Breakfast
Cancellation policy
Non-refundable
Free cancellation
till check-in
+ ₹2,379
/ night
by
+ 1 other inclusions
₹29,914
+ ₹4,113 tax
/ night
No cost EMI from ₹11,342
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