19 May'24
20 May'24
1 room, 2 guests
The Dukes Retreat
Khandala, Maharashtra | Sun, 19 May - Mon, 20 May | 1 Room, 2 Adults
No rooms available
The Dukes Retreat
3-star Hotel · Khandala, Lonavala
3.7
150+ ratings
Scenic ·
Friendly Staff ·
Tasty Food
AI generated highlights from recent guest reviews
Amenities
24-hour front desk
Air conditioning
Housekeeping services
Swimming Pool
Lift/ Elevator
Restaurant
Property rules
Check-in: After 02:00 PM, Check-out: 11:00 AM
Unmarried couples allowed
Guests below 18 years of age allowed
Pets NOT allowed within the premises
Guests can pay by Debit/ Credit Card (VISA & Mastercard)
About property
See all 140 photos
Cleartrip ratingsCleartrip's ratings are determined using a proprietary algorithm, reflecting recent real-world guest experiences.
Cleartrip's ratings are determined using a proprietary algorithm, reflecting recent real-world guest experiences.
3.7
150+ ratings
5
100
4
40
3
20
2
10
1
10
3.9
4.1
5.0
3.9
3.7
AI generated summary from recent guest reviews
Location
4.0
Travelers say the hotel is located in a beautiful hillside area with stunning views of the mountains and valleys. It is easily accessible from the old Mumbai-Pune highway. The Dukes Retreat is nestled in the Sahyadri mountains, offering stunning valley views and a serene escape with picturesque vistas. Great location with scenic views and proximity to attractions.
Convenient Location
Scenic Surrounding
Near by attractions
Room Comfort
--
Too few ratings
Travelers say the rooms are well-maintained, clean, and spacious, with good amenities. Some rooms offer stunning mountain views. However, there were a few complaints about bed comfort, bathroom cleanliness, room size, and occasional smell.
Bed Comfort
Spacious Room
Dining Variety
--
Too few ratings
Travelers say the food quality at The Dukes Retreat is highly praised, with mentions of delicious and mouth-watering meals. However, some found the prices to be expensive. Some guests also mentioned that the food menu could have more choices.
Food Price
Food Variety
Service
3.7
Travelers say the staff at The Dukes Retreat is polite, helpful, and professional, providing personalized and attentive service. Special mentions for Ankit Barot and Priyanka.However, there are mixed reviews on the overall service.
Staff Behavior
Service
Cleanliness
--
Too few ratings
Some guests mentioned issues with cleanliness, while others found the property well-maintained and clean. Despite this disparity in experiences, it's important to note that cleanliness preferences can vary from person to person, and what may be acceptable to one guest may not be to another.
Cleanliness
Value For Money
--
Too few ratings
Travelers say opinions on value for money were mixed, with some guests feeling that the hotel was overpriced for the amenities and services provided. However, others found the Dukes Retreat to be a good value for money, with its beautiful location, comfortable rooms, and excellent service.
Value for Money
Reviews
Worst experience. Extremely unprofessional hotel.
1/5
·
vishram123 on May 16, 2024
I am rating this hotel at 1 only because tripadvisor would not allow a rating of negative infinity. Extremely unprofessional hotel. Don't go. We have done a booking here from 18th to 20th May 2024. Sometime back I received an email from them saying that their hotel is undergoing renovation so they can't entertain our booking. They have also asked me to contact cleartrip regarding cancellation of my booking. Nothing in the world can be more unprofessional than this. What is the process of lodging complaint against this cheating? Don't ever go to this hotel. They are absolute cheaters. They are not even receiving my calls and not replying to my messages.
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Impecable hospitality, Fantastic Hotel ♥️
5/5
·
Ayan021 on May 03, 2024
We recently visited this beautiful property and had a great time. Thanks to Front desk Shanur, Server Shyam ,Manali and Mr Kazi who were so amiable and ready to assist us. Impeccable Hospitality. This is an amazing upcoming hotel with lovely views. The interiors are very well crafted. The place gives a luxorious, royal feel. This is certainly a good place for weekends.we were two of us and had a memorable trip.
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Perfect place to enjoy scenic beauty of Lonavala
5/5
·
Venture34783999487 on May 02, 2024
First time I went there, I was totally captivated by the amazing view of the landscape it offered.. as time passed, I have been there often.. I like the hospitality of the staff and the ambience .. it is a good thing that it is being renovated, now it will provide better facilities and comforts.
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Great hospitality
5/5
·
Nomad48698304866 on Apr 18, 2024
Property is under renovation but the gesture what they are using for the traveller that is the best. This guy swapnil is man to meet in this property he is always ready to help. Always smiling and telling us jokes all the time. Sapna from housekeeping team. Priya from reception. From the check in to check out they behave like a family with us. Because of my personal problem I have checked out early. But I promised to swapnil that I will definitely come again after renovation. Thank you soo much for this type of hospitality from dukes team. Keep going
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Scenic location with exceptional staff..
5/5
·
DoshiS25 on Mar 31, 2024
Great location, beautiful surrounding atmosphere, great staff. Most friendly and helpful receptionist and staff ever, lovely and great first impression of hotel. Hospitality provide by Ms Shanur was exceptional. The way she greet and her politeness everything was upto the mark .It was clean, stylish, roomy with excellent service.Highly recommended will definitely visit soon for long stay..Thankyou
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