23 May'24
24 May'24
1 room, 2 guests
Sterling Ooty Fern Hill
Fern Hill, Tamil Nadu | Thu, 23 May - Fri, 24 May | 1 Room, 2 Adults
AI generated highlights from recent guest reviews
Spa
Room service
Bar
Housekeeping services
Business center
Restaurant
Check-in: After 02:00 PM, Check-out: 11:00 AM
Guests can pay by Debit/ Credit Card (VISA & Mastercard)
Food from outside NOT allowed within the premises
Cleartrip's ratings are determined using a proprietary algorithm, reflecting recent real-world guest experiences.
5
200
4
30
3
20
2
6
1
10
4.4
3.0
5.0
3.6
5.0
AI generated summary from recent guest reviews
Travelers say the hotel has a good location with scenic views and a central location. The room views are awesome and the property is located on a hill with beautiful views of the mountains and surrounding nature.
Good Location
Scenic Views
Central Location
Peaceful
Too few ratings
Travelers say the rooms are comfortable, clean, spacious, and well-maintained with good views. They also mention a special mention for Jaya who made their stay wonderful. Some guests mentioned discrepancies between the photos and actual rooms.
Too few ratings
Travelers say the food at the hotel is a mixed bag, with some praising the taste and variety, while others found it expensive or below average. The food at the restaurant is of high quality, with a variety of options and delicious flavors. Special mentions to Chef Raja for his excellent dishes and the restaurant staff for their helpfulness.
Travelers say the service at the hotel is generally good, with friendly and helpful staff, although some guests experienced delays or poor service. Special mentions are given to Jaya and Subrato for their exceptional service.
Good Service
Friendly Staff
Helpful Staff
Exceptional Service
Delays
Poor Service
Too few ratings
Travelers say the hotel offers a range of amenities including a kids' play area, adventure sports, and a well-maintained garden. The rooms are comfortable and clean with a nice ambience. The location of the property offers stunning views. The service is good and responsive to solving issues. The array of dishes at the restaurant is excellent, with breakfast being the high point. The resort also offers a range of amenities including indoor and outdoor activities, a beautiful garden, and a well-maintained pool. The staff ensures the security of kids and belongings. Good recreational activities are available and the pool is great. The amenities are work-friendly.
Travelers say the hotel provides a comfortable stay and good food, but some felt it was overpriced or did not meet their expectations. Overall, the experience is considered excellent value for money with good facilities and services provided.
Comfortable Stay
Good Food
Good Facilities
Good Services
Overpriced
·
milapp18 on May 21, 2024
Sterling ooty fern hill * Food: -Menu was repeated every single day. -Food was spoiled in buffet area. -Food was served cold. -Waiter staff was so limited that the used dishes were kept in table for a long time. *Rooms: -The size shown in pictures online is not at all same in reality. The rooms are very small. -Rooms smelt really bad. The drainage smell was coming. -Mosquitos all over room was there. -Cleanliness was.nor at all maintained.
Read More
·
Pankajjainveeha on May 21, 2024
Jaya was very helpful as she understood my concern really well. Her customer delight was just amazing. Our family were very pleased with her gesture. I personally recommend Jaya to get raise in her salary as well as promotion as we believe that she can make her team members working under her will definitely going to be an amazing for all your customers.
Read More
·
Aveek M on May 21, 2024
It was a wonderful experience in Sterling .Jaya's behavior was amicable, friendly, supportive and accommodative.She was the best looking forward for next visit. Food was tasty, rooms were good, the scenic beauty from the room was mesmerizing. Thank you
Read More
·
Roving41744640422 on May 20, 2024
Stay was awesome and mainly Service is superb and especially Ms Jaya, Mr Sujit Mishra, Mr Nagaraj, Mr Midhun and all service staff are very pleasant and polite. Thanks for so friendly and cooperative !! We enjoyed our stay and will surely recommend to friends and family.
Read More
·
Guide42360718418 on May 20, 2024
1601 Jaya , Sujit Mishra , Chandra , Rishi , Krishna , Shailendra all made us felt at home during our stay , wonderful property, most warmest and courteous team members including the housekeeping Subrata 🥳🙏☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️
Read More