28 Apr'24
29 Apr'24
1 room, 2 guests
Sofitel Sydney Wentworth
61-101 Phillip Street, New South Wales | Sun, 28 Apr - Mon, 29 Apr | 1 Room, 2 Adults
General
Amenities
Rules
About
Reviews
Location
Rooms
/ night + ₹1,535 tax
(6,664 reviews)
Cancellation till check-in available
With ClearChoice Max powered by Cleartrip
Free breakfast on select plans
Some plans include free breakfast
Valet parking
Shops and commercial services
Bell staff/porter
Baby Sitting / Child Services
Gym
Beauty Shop/Salon
Check-in: After 03:00 PM, Check-out: 11:00 AM
Cancellation till check-in available, with ClearChoice Max
Castlereagh Street - 0.1 km / 0.1 mi
Martin Place - 0.3 km / 0.2 mi
Australia Square - 0.4 km / 0.3 mi
Theatre Royal - 0.5 km / 0.3 mi
The Domain - 0.5 km / 0.3 mi
Westfield Shopping Centre - 0.5 km / 0.3 mi
Pitt Street Mall - 0.6 km / 0.4 mi
Sydney Harbour Circle Walk - 0.6 km / 0.4 mi
Circular Quay - 0.6 km / 0.4 mi
Hyde Park - 0.6 km / 0.4 mi
Sydney Tower Eye - 0.7 km / 0.4 mi
Art Gallery of New South Wales - 0.8 km / 0.5 mi
Museum of Contemporary Art - 0.8 km / 0.5 mi
St Mary's Cathedral - 0.8 km / 0.5 mi
State Theatre - 0.8 km / 0.5 mi
The preferred airport for Sofitel Sydney Wentworth is Sydney Airport (SYD) - 16.5 km / 10.2 mi
Amenities: Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).Business Amenities: Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Sydney? This hotel has 23024 square feet (2139 square meters) of space consisting of conference space and meeting rooms.Dining: Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.+ ₹1,535 tax
/ night
No cost EMI from ₹5,627
Free cancellation
(6,664 reviews)
5
2.8k
4
2.0k
3
1.1k
2
453
1
247
Location
Rooms
Service
Value
Hygiene
·
I1765MRM on Apr 24, 2024
The hotel was under renovation and nobody informed us about it. The lifts were broken and we were eating our breakfast in a ballroom, which was very uncomfortable impersonal and third rate. Staff incredibly unresponsive didn’t return any calls, and the room service didn’t work at all.one day we returned to the hotel and we had to be led through all of the back alleyways in order to get us to our rooms. This was totally unacceptable and very, very disappointing experience.
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·
Adrian182 on Mar 24, 2024
I recently stayed at Sofitel Wentworth. This hotel is currently undergoing a $60 million refurbishment. This stay stands in stark distinction to the previous experiences I have had at the hotel. I can’t recommend it again until things change. We are normally Accor Plus platinum members, but have very recently been downgraded to gold. Through oversight I did not realise when Amex renewed my Accor Plus that I would be downgraded. ❌ Despite putting in a bid now upgrade for a suite, and being eligible for a room upgrade as gold members, we were placed in the base level room. The base level room has a bathroom behind doors that looks like cupboard doors because it is so small. Never have I ever been placed in such a base level room in my history of staying here. ❌ The hotel has closed the main Phillip St entrance. At night, they close the doors entirely. You can only greet guests and Uber Eats from the Bligh St entrance. There is no attempt to reduce inconvenience to guests from this relocation. I can’t understand why the doors to Phillip St are closed entirely after hours. ❌ Check in queues are long. There are insufficient staff on. My partner however can report that, despite other long queues elsewhere, they see fit to have someone staff the females restroom on level 3 to do nothing of any apparent relevance. ❌ No restaurants are open. The club / drinks in the makeshift lobby has slow service. ❌ The pricing is exactly the same as Sofitel Darling Harbour. The service, amenities and facilities fall substantially short of Darling Harbour. ❌ There is renovation noise audible from the hotel room during the day. ✅ After we were shown our base level room, and complained, we were offered an upgrade as per our membership. ✅ Late checkout to 2.00pm obtained. ✅ Rooms were clean and otherwise to the standard expected. All in all, for $1200 for 3 nights, this hotel is not befitting of a 5 star Sofitel experience. Until things change (mindful that the renovation is slated for a Spring 2024 finish), this hotel should be avoided. I am disappointed to write this. This hotel has been a go-to for many years. The hotel needs to treat members better, and this experience is not what I expect from as a long-standing supporter of the hotel.
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·
FishOL118 on Mar 18, 2024
Terrible experience so far and not even one night yet. Starts with shockingly slow check in service with no apology given for the long wait to be served. Room smells musty, the bathroom sink dirty and floor doesn’t appear to have been vacuumed between guests. Called guest services and was left on hold so long I gave up and hung up.
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·
Andykhan007 on Mar 09, 2024
Booked online and was totally aware of refit, however the state of the room and hotel was very tired, if I had known it was going to be this bad I would have stayed somewhere else. 1. Room door sticks and did not close properly 2. Dated and small TV’s 3. Small bathroom only one sink 4. Only two out of the 4 elevators worked 5. Breakfast shocking in small area with too many people very basic food selection 6. No gym and when asked was told to go up the road to Virgin and it was closed also !! Overall really dissatisfying stay and quite frankly a waist of our money when going for a special stay with my wife.
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·
Wasim S on Mar 09, 2024
As an overview, we have stayed at several Sofitel brands hotels around the world and have been impressed, if not anything, then with the hospitality and service this brand is known for. Being an Accor Diamond and Platinum member is an added bonus to get special treatment. Unfortunately, this Sofitel fails in multiple regards . A note that whilst there are refurbishments occurring currently, this does not make up for the issues we experienced. The only positive for us was the pre arrival email communications. Whilst not as prompt and helpful as other Sofitel or luxury hotels, we were reasonably satisfied. Alas, thats where the fun ended… On arrival, the bell desk guy despite being told we were checking in, did not offer to help with our bags, which were multiple and we were lugging them with an infant in our arms. Poor start! On check-in we had a disastrous experience. We did not have an issue with the makeshift reception whilst the refurbishment was happening. Our issue was the poor service. There was just one person assisting a queue of people checking-in. There was no recognition of our Accor platinum status. When asked for an upgrade, there was an instant “we dont have any” response. On being advised there are multiple higher category rooms on the online inventory, we were met with a confused staff. She said upgrades were available but subject to a charge! We advised that a single category upgrade should be complimentary for our status. Response - u dont have any status on our system. We showed our status proof, and then after a wait, were told we could get the suite but we would have to pay for an extra bed, despite our initial booking being for a room with sufficient bedding for the third person. It didnt end here. The checkin lady had no idea about Accor status and Accor Plus difference. She didnt realise that whilst Accor Plus is paid status, a platinum is earnt status. I had to explain only to see her confused more! The staff in general at the hotel did not greet us during our stay. One Nepali guy was an exception. We noticed some discrimination which is unusual in Australia for us. The asian concierge seemed to greet all caucasians, even in front of us, but not us!! We are asians ourselves and have no issue with Asian dtagf, but in a brand like this, staff should be able to understand english, and have fluency enough for others to understand. We faced multiple issues, when contacting reception for baby equipment needs. The hotel itself is quite dated no doubt and a refurbishment is due. Half the lifts dont work and they dont tell you that not all lift call buttons work! The shower is 60’s. The makeshift club lounge was a joke. I did enjoy free access to Virgin active gyms and the hotel should consider offering this to guests even after refurbishing is complete. Overall, a big disappointment. Thanks to the manager for the free rollaway which was appreciated but not enough to cover up for other issues we faced.
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No cost EMI - Pay in 3 interest free EMIs with 5 major banks
274.0 sq.ft · City view
Smoking policy – non-smoking available
Electric kettle
Blackout Curtains
Minibar
Wardrobe/Closet
+ 15 more
No meals included
Cancellation policy
Free cancellation
Fully-refundable
/ night
by
+ 1 other inclusions
+ ₹1,535 tax
/ night
No cost EMI from ₹5,627
Breakfast
Cancellation policy
Free cancellation
Fully-refundable
/ night
by
+ 1 other inclusions
+ ₹1,931 tax
/ night
No cost EMI from ₹7,079
301.0 sq.ft · City view
Smoking policy – non-smoking available
Electric kettle
Blackout Curtains
Minibar
Wardrobe/Closet
+ 16 more
No meals included
Cancellation policy
Free cancellation
Fully-refundable
/ night
by
+ 1 other inclusions
+ ₹1,683 tax
/ night
No cost EMI from ₹6,172
Breakfast
Cancellation policy
Free cancellation
Fully-refundable
/ night
by
+ 1 other inclusions
+ ₹2,079 tax
/ night
No cost EMI from ₹7,624
301.0 sq.ft · City view
Smoking policy – non-smoking available
Electric kettle
Blackout Curtains
Minibar
Wardrobe/Closet
+ 16 more
No meals included
Cancellation policy
Free cancellation
Fully-refundable
/ night
by
+ 1 other inclusions
+ ₹1,683 tax
/ night
No cost EMI from ₹6,172
Breakfast
Cancellation policy
Free cancellation
Fully-refundable
/ night
by
+ 1 other inclusions
+ ₹2,079 tax
/ night
No cost EMI from ₹7,624
301.0 sq.ft · City view
Electric kettle
Blackout Curtains
Safe
Desk
Adjoining rooms
+ 17 more
No meals included
Cancellation policy
Free cancellation
Fully-refundable
/ night
by
+ 1 other inclusions
+ ₹1,832 tax
/ night
No cost EMI from ₹6,716
Breakfast
Cancellation policy
Free cancellation
Fully-refundable
/ night
by
+ 1 other inclusions
+ ₹2,228 tax
/ night
No cost EMI from ₹8,168
452.0 sq.ft · City view
Electric kettle
Blackout Curtains
Safe
Desk
Adjoining rooms
+ 16 more
No meals included
Cancellation policy
Free cancellation
Fully-refundable
/ night
by
+ 1 other inclusions
+ ₹1,980 tax
/ night
No cost EMI from ₹7,261
Breakfast
Cancellation policy
Free cancellation
Free cancellation
/ night
by
+ 1 other inclusions
+ ₹2,376 tax
/ night
No cost EMI from ₹8,713
549.0 sq.ft · City view
Electric kettle
Blackout Curtains
Safe
Desk
Adjoining rooms
+ 17 more
No meals included
Cancellation policy
Free cancellation
Free cancellation
/ night
by
+ 1 other inclusions
+ ₹2,822 tax
/ night
No cost EMI from ₹10,346
Breakfast
Cancellation policy
Free cancellation
Free cancellation
/ night
by
+ 1 other inclusions
+ ₹3,218 tax
/ night
No cost EMI from ₹11,798
4.5/5
How guests rated this hotel
5
Location
4.5
Rooms
4.5
Service
4.5
Value
5
Hygiene
₹18,247
+ ₹1,921 tax
/ night
₹19,207
5% off
Price breakup
1 room x 1 night
₹19,207
Coupon discount
-₹960
Price after discount
₹18,247
+ ₹1,921 tax
4.5/5
How guests rated this hotel
5
Location
4.5
Rooms
4.5
Service
4.5
Value
4.5
Hygiene
₹18,765
+ ₹1,975 tax
/ night
₹19,753
5% off
Price breakup
1 room x 1 night
₹19,753
Coupon discount
-₹988
Price after discount
₹18,765
+ ₹1,975 tax
4.5/5
How guests rated this hotel
4.5
Location
4.5
Rooms
4.5
Service
4
Value
4.5
Hygiene
₹22,527
+ ₹2,371 tax
/ night
₹23,713
5% off
Price breakup
1 room x 1 night
₹23,713
Coupon discount
-₹1,186
Price after discount
₹22,527
+ ₹2,371 tax
4.5/5
How guests rated this hotel
5
Location
4.5
Rooms
4.5
Service
4
Value
4.5
Hygiene
₹16,287
+ ₹1,629 tax
/ night