16 May'24
17 May'24
1 room, 2 guests
Smile Hotel
Thu, 16 May - Fri, 17 May | 1 Room, 2 Adults
₹1,861
₹1,674
/ night + ₹310 taxes & fees
Smile Hotel
2-star Hotel · Hanoi
2.5/5
(6 reviews)
Cancellation till check-in available
With ClearChoice Max powered by Cleartrip
Amenities
24-hour front desk
Airport shuttle service
Hotel safe deposit box (not room safe box)
Designated Smoking Areas
Property rules
Check-in: After 02:00 PM, Check-out: 12:00 PM
Cancellation till check-in available, with ClearChoice Max
About property
West Lake - 0.2 km / 0.1 mi
Cua Bac Church - 0.6 km / 0.4 mi
Hang Dau Water Tower - 0.8 km / 0.5 mi
Dong Xuan Market - 1.1 km / 0.7 mi
Tran Quoc Pagoda - 1.1 km / 0.7 mi
Thang Long Citadel - 1.2 km / 0.7 mi
Hang Ma Street - 1.3 km / 0.8 mi
Hanoi Botanical Garden - 1.3 km / 0.8 mi
Imperial Citadel of Thang Long - 1.4 km / 0.8 mi
Vietnam Military History Museum - 1.4 km / 0.8 mi
O Quan Chuong - 1.5 km / 0.9 mi
Ba Dinh Square - 1.5 km / 0.9 mi
Ta Hien Street - 1.6 km / 1 mi
Hanoi War Museum - 1.6 km / 1 mi
Hanoi Old Town Night Market - 1.6 km / 1 mi
The nearest major airport is Noi Bai Intl. Airport (HAN) - 23.2 km / 14.4 mi
Amenities: This hotel offers designated smoking areas.Business Amenities: Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
See all 52 photos
₹1,674
+ ₹310 taxes & fees
/ night
₹1,861
10% off
Free cancellation
Location
Hanoi,
Ratings & reviews
2.5/5
(6 reviews)
5
2
4
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3
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2
0
1
4
Location
Rooms
Service
Dirtiest hotel
1/5
·
Nour N on Jan 01, 2024
Zero hygiene. Everything is extremely dirty, the sheets, pillows, everything. Bathroom wall has grime on it. We swiped the side table with tissue and it came out black with dirt. Terrible experience. They told us the water was free and charged us for it claiming that only ‘the purple bottles’ were free.
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Loud, unhelpful, not nice, stay somewhere else.
1/5
·
Alexandra I on Dec 13, 2017
First of all, EVERY time someone closes a door in this hotel it sounds like they are SLAMMING your door shut. It is so not soundproofed. Second of all, the staff are really not very friendly and have very, very poor English. Third of all, they tried to charge us FIFTEEN US DOLLARS for ONE LOAD of laundry. You've got to be kidding me - it should've been $1-2 for a load. Actually ridiculous. We bartered them down to US$10, but that's still insane. Save yourself the hassle, stay elsewhere.
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Terrible, and didn't even pass the front desk
1/5
·
JEH514 on Jan 04, 2017
I was shocked at the treatment I got at the hotel. I made a booking through Agoda the night before and it was confirmed and was to pay at the hotel. Once we arrived they claimed not to have our booking and when I showed him the confirmation he tried to say he was having a problem with Agoda paying them...I told him I didn't understand what that has to do with me as I was able to book and confirm...anyway after him calling his manager and getting back to me it became pretty clear that they did not want to honor the price. At that point we decided to leave and find a different location. They preferred to send us away and not accept our booking rather than just honor the booking and take our money. On a side note the hotel we arrived at next (Tryst) was amazing and they even allowed us to use their wifi so we could book through Agoda and get a cheaper price.
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Terrible, and didn't even get past the front door
1/5
·
JEH514 on Jan 04, 2017
I was shocked at the treatment I got at the hotel. I made a booking through Agoda the night before and it was confirmed and was to pay at the hotel. Once we arrived they claimed not to have our booking and when I showed him the confirmation he tried to say he was having a problem with Agoda paying them...I told him I didn't understand what that has to do with me as I was able to book and confirm...anyway after him calling his manager and getting back to me it became pretty clear that they did not want to honor the price. At that point we decided to leave and find a different location. They preferred to send us away and not accept our booking rather than just honor the booking and take our money. On a side note the hotel we arrived at next (Tryst) was amazing and they even allowed us to use their wifi so we could book through Agoda and get a cheaper price.
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Hidden pearl..
5/5
·
Arjen K on Dec 26, 2016
As this hotel opened in september 2016 is quiet new, beautifull rooms and modern decoration, the softest bed we had so far in asia! And one of the best hotels that we have stayed in so far. It's 1km away from city centre, easy to walk. Small tip, it's a bit noisy on the first floor, we heard te reception phone and the staff pretty good, maybe ask for the 2+ floor for more silence. If you have earplugs (witch we have) its no problem. We definately come back if we have to go to hanoi.👍
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Rooms available
Filter rooms by
No cost EMI - Pay in 3 interest free EMIs with 5 major banks
Smile Superior Room
TV
Shower
Electric kettle
Slippers
Private bathroom
+ 6 more
Room Only
No meals included
Cancellation policy
Free cancellation
till 15 May
Fully-refundable
till check-in
+ ₹199
/ night
by
+ 2 other inclusions
₹1,674
+ ₹310 taxes & fees
/ night
₹1,861
10% off
Smile Suite
TV
Shower
Electric kettle
Slippers
Private bathroom
+ 6 more
Room Only
No meals included
Cancellation policy
Free cancellation
till 15 May
Fully-refundable
till check-in
+ ₹389
/ night
by
+ 2 other inclusions
₹3,041
+ ₹563 taxes & fees
/ night
₹3,381
10% off
No cost EMI from ₹1,201