17 May'24
18 May'24
1 room, 2 guests
Sheraton Vistana Villages Resort Villas, I-Drive/Orlando
Florida | Fri, 17 May - Sat, 18 May | 1 Room, 2 Adults
₹0
₹13,278
/ night + ₹2,324 taxes & fees
Sheraton Vistana Villages Resort Villas, I-Drive/Orlando
4-star Hotel · Orlando
4.0/5
(6,766 reviews)
Cancellation till check-in available
With ClearChoice Max powered by Cleartrip
Amenities
Gym
Concierge desk
Business center
Tennis on site
BBQ/Picnic area
Property rules
Check-in: After 04:00 PM, Check-out: 10:00 AM
Cancellation till check-in available, with ClearChoice Max
About property
Orlando Vineland Premium Outlets - 1.5 km / 0.9 mi
Mary Queen of the Universe Shrine - 2.5 km / 1.5 mi
Lake Bryan - 4.5 km / 2.8 mi
Aquatica - 4.6 km / 2.8 mi
Orange County Convention Center - 5.5 km / 3.4 mi
Lake Buena Vista Factory Stores - 6.2 km / 3.8 mi
Dr. P. Phillips Hospital - 6.3 km / 3.9 mi
Pointe Orlando - 6.8 km / 4.2 mi
Disney Springs™ - 7 km / 4.3 mi
Wonderworks - 7.1 km / 4.4 mi
Shingle Creek Golf Course - 7.3 km / 4.6 mi
The Ritz-Carlton Golf Club - 7.6 km / 4.7 mi
Pirate's Cove Adventure Golf - 8 km / 5 mi
SEA LIFE Orlando Aquarium - 8.2 km / 5.1 mi
The Wheel at ICON Park™ - 8.3 km / 5.1 mi
The nearest airports are:
Kissimmee, FL (ISM-Kissimmee Gateway) - 15.8 km / 9.8 mi
Orlando Intl. Airport (MCO) - 23.4 km / 14.5 mi
Orlando Sanford Intl. Airport (SFB) - 67.9 km / 42.2 mi
See all 187 photos
₹13,278
+ ₹2,324 taxes & fees
/ night
₹0
No cost EMI from ₹5,201
Location
Orlando, Florida, 32821
Ratings & reviews
4.0/5
(6,766 reviews)
5
3.6k
4
1.8k
3
597
2
318
1
303
Location
Rooms
Service
Value
Hygiene
Least favorite florida resort
1/5
·
Traveler16441959372 on May 11, 2024
Not my favorite. Been coming to Orlando for 43 years first time here. Unable to honor a single failry simple request. Reception not very pleasant.Just one request would have been nice, like first floor instead of 3rd floor..Housekeeping never came but left their bags of clean towels and sheets at our door over night. So we.brought the bags in took care of it ourselves yet charged us $180 cleaning room fee. Disputing the charge.. and to top it off a few guests at pool pretty unpleasant. Very. Won't be staying here again. Have had far better experiences elsewhere.
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Noisy and poorly managed
1/5
·
Deko P on May 11, 2024
Requested a quiet room seven weeks in advance of arrival. The request was ignored. They gave us a room that was probably the worst of the thousands of rooms in the whole place. It was right beside international Drive. There is noise 24/7 on that road. It kept all of us awake all night I asked to change rooms and they said “come back in two hours”. Two wasted hours later, I came back only to be told no they would not be able to help me. They didn’t seem to care. The manager was hiding in a room behind the front desk and didn’t have the decency to come out.
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Service Sucks at Sheraton. Lessons in how to make customers unhappy by rude attitudes!
1/5
·
Priya S on May 01, 2024
The customer service at this facility is awful. This was by far the worst experience I have ever had. It seemed as if the employees took joy in seeing a mother of a toddler suffer. This facility should not be a part of the Marriot Bonvoy group at all. I emptied my Marriot Bonvoy points on what I thought would have been an amazing quick get away as we only live 2 hours from Orlando. I called ahead and asked if our room could be made ready earlier. I stressed that if it was not possible, it was OK and that I would just leave my home at a later time. When we arrived at the Sheraton, I was told that our room was ready. I was very excited since this was an early check-in. However, when I arrived at the room, I learned that it was an ADA accessible room. This was not what I had booked nor was I disclose this. Because this was an ADA room this did not have an appropriate shower to be able to give my hyper toddler appropriate bath. I immediately called the front desk to be moved into a different room. I was told that they had no rooms available and that this would be our room and this is what we were assigned. I told them that I had not booked an ADA accessible room and this was not fair. I was then put on hold and had to go through multiple people after which I was told a room could be made ready. Please note at this point I had been on the phone for two hours. For those of you that have toddlers realize I reached to Orlando in the mid afternoon when it was my daughter’s nap time at that point she was going crazy and moving rooms would have been a nightmare. I spoke to an assistant Director named Emma Christie who told me it was her job to “educate guests on how things were done here.” I have never been spoken to as rudely by someone in customer service in my life. I then waited another hour to speak to Ashley Hendricks from guest relations. Ashley did give us a room credit which did not even equate to a one night stay. However, at least she spoke to me kindly and recognized the distress that we were in. Over the next two days of my stay I dealt with a very crappy low pressure shower that made a mess of the entire room. I had to ask for extra towels every single day due to the water. It was the most miserable day I could imagine. Do not stay at this facility. The customer service doesn’t care. When I checked out, I asked if I could fill out a complaint form, the front desk people didn’t seem to care at all, and laughed at me after I had stepped away from the desk. They did not realize I was still there. This is the worst place to stay. Do not waste your points or money at this facility. The on-site dining is basically you have to order everything through an app. It takes an hour to two hours to actually get your food. Additionally, the pool tried to rip me off and charged me for two alcoholic drinks when I had ordered a mango smoothie for my daughter. They are trying to rip you off left and right and do not care to make things right.
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Run, don't walk, from this scam.
1/5
·
Kathleen B on Apr 25, 2024
Do not fall for the presentation scam. My husband and I went to the presentation and were promised compensation for attending. It has been over 10 weeks, and we still have not been compensated. I have called several times and each time I'm told I will be reimbursed that day. Still has not happened. They have quite the scam going on. Run, don't walk, from the offer. You will not be compensated.
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Well run, lovely resort.
5/5
·
katatink on Apr 22, 2024
Great place -- good value --very well run, lots of nooks and spaces, Multiple areas for food/dining. - units are spacious and well appointed (including lots of areas for plug ins . Excellent for families, close to all the parks and shopping.
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Rooms available
No cost EMI - Pay in 3 interest free EMIs with 5 major banks
Villa, 1 Bedroom
Smoking policy – non-smoking available
TV
Air conditioning
Dining area
Refrigerator
+ 11 more
Room Only
No meals included
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹1,429
/ night
by
+ 2 other inclusions
₹13,278
+ ₹2,324 taxes & fees
/ night
₹0
No cost EMI from ₹5,201
Villa, 1 Bedroom, Balcony
Smoking policy – non-smoking available
TV
Air conditioning
Dining area
Refrigerator
+ 11 more
Room Only
No meals included
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹1,809
/ night
by
+ 2 other inclusions
₹16,201
+ ₹2,835 taxes & fees
/ night
₹0
No cost EMI from ₹6,345
1 Bedroom Villa, King Bed, Sofa Bed, Balcony, Non Smoking, Mobility w/Transfer Shower Accessible (A)
Smoking policy – non-smoking available
TV
Air conditioning
Dining area
Refrigerator
+ 11 more
Room Only
No meals included
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹1,809
/ night
by
+ 2 other inclusions
₹16,201
+ ₹2,835 taxes & fees
/ night
₹0
No cost EMI from ₹6,345
1 Bedroom Villa, King Bed, Sofa Bed, Balcony, Non Smoking, Mobility w/Roll-in Shower Accessible (A)
Smoking policy – non-smoking available
TV
Air conditioning
Dining area
Refrigerator
+ 11 more
Room Only
No meals included
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹1,809
/ night
by
+ 2 other inclusions
₹16,201
+ ₹2,835 taxes & fees
/ night
₹0
No cost EMI from ₹6,345
Villa, 2 Bedrooms, Balcony
Smoking policy – non-smoking available
TV
Air conditioning
Dining area
Refrigerator
+ 11 more
Room Only
No meals included
Cancellation policy
Non-refundable
Free cancellation
till check-in
+ ₹2,379
/ night
by
+ 2 other inclusions
₹22,465
+ ₹3,808 taxes & fees
/ night
₹0
No cost EMI from ₹8,758
Villa, 2 Bedrooms, Balcony (Mobility Accessible, Tub)
Smoking policy – non-smoking available
TV
Air conditioning
Dining area
Refrigerator
+ 11 more
Room Only
No meals included
Cancellation policy
Non-refundable
Free cancellation
till check-in
+ ₹2,379
/ night
by
+ 2 other inclusions
₹22,465
+ ₹3,808 taxes & fees
/ night
₹0
No cost EMI from ₹8,758
Villa, 2 Bedrooms, Balcony (Mobility Accessible, Roll-In Shower)
Smoking policy – non-smoking available
TV
Air conditioning
Dining area
Refrigerator
+ 11 more
Room Only
No meals included
Cancellation policy
Non-refundable
Free cancellation
till check-in
+ ₹2,379
/ night
by
+ 2 other inclusions
₹22,465
+ ₹3,808 taxes & fees
/ night
₹0
No cost EMI from ₹8,758
Villa, 2 Bedrooms, Balcony (Hearing Accessible)
Smoking policy – non-smoking available
TV
Air conditioning
Dining area
Refrigerator
+ 11 more
Room Only
No meals included
Cancellation policy
Non-refundable
Free cancellation
till check-in
+ ₹2,379
/ night
by
+ 2 other inclusions
₹22,465
+ ₹3,808 taxes & fees
/ night
₹0
No cost EMI from ₹8,758
Villa, 3 Bedrooms, Balcony
Smoking policy – non-smoking available
TV
Air conditioning
Dining area
Refrigerator
+ 11 more
Room Only
No meals included
Cancellation policy
Non-refundable
Free cancellation
till check-in
+ ₹2,379
/ night
by
+ 2 other inclusions
₹34,156
+ ₹5,270 taxes & fees
/ night
₹0
No cost EMI from ₹13,142