18 May'24
19 May'24
1 room, 2 guests
Sheraton Grand Chicago Riverwalk
301 E North Water St, Illinois | Sat, 18 May - Sun, 19 May | 1 Room, 2 Adults
No rooms available
Sheraton Grand Chicago Riverwalk
4-star Hotel · 301 E North Water St, Chicago
4.0/5
(5,864 reviews)
Amenities
Gym
Swimming Pool
Concierge desk
Business center
24-hour front desk
Hotel safe deposit box (not room safe box)
Property rules
Check-in: After 04:00 PM, Check-out: 12:00 PM
About property
Michigan Avenue - 0.5 km / 0.3 mi
Tribune Tower - 0.6 km / 0.4 mi
Michigan Avenue Bridge - 0.7 km / 0.4 mi
Chicago Riverwalk - 0.7 km / 0.4 mi
Northwestern Memorial Hospital - 0.7 km / 0.4 mi
Aon Center - 0.8 km / 0.5 mi
Millennium Park - 0.9 km / 0.5 mi
State Street - 0.9 km / 0.6 mi
Ohio Street Beach - 0.9 km / 0.6 mi
Chicago Theatre - 1 km / 0.6 mi
Lincoln Park - 1 km / 0.6 mi
Marina City - 1 km / 0.6 mi
Lakefront Trail - 1 km / 0.6 mi
Cloud Gate - 1.1 km / 0.7 mi
Ann and Robert H. Lurie Children's Hospital - 1.1 km / 0.7 mi
The nearest airports are:
Chicago Midway Airport (MDW) - 21 km / 13 mi
Chicago O'Hare Intl. Airport (ORD) - 29.5 km / 18.3 mi
Chicago, IL (PWK-Chicago Executive) - 41.9 km / 26.1 mi
The preferred airport for Sheraton Grand Chicago Riverwalk is Chicago O'Hare Intl. Airport (ORD).
Amenities: Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.Business Amenities: Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Chicago? This hotel has 125000 square feet (11613 square meters) of space consisting of conference space and 43 meeting rooms. Self parking (subject to charges) is available onsite.Dining: Enjoy American cuisine at Shulas Steak House, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Continental breakfasts are available daily for a fee.
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Location
301 E North Water St, Chicago, Illinois, 60611
Ratings & reviews
4.0/5
(5,864 reviews)
5
2.8k
4
1.7k
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2
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Location
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Value
Hygiene
A good location with ok services
4/5
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floraz625 on May 10, 2024
Pros: The location is great, close to the river walk, loops, Cloud Gate and shopping. The front desk team is professional and helpful. The river view is good but not as good as that from the London House. The room is spacious. The food/drink items at its cafe are fairly priced for a hotel. Ppl working on the Link Cafe are efficient. Cons: The Internet is slightly slow The limitation on how/where to spend the destination fee is odd. It can’t be spent on the departure date, even for your breakfast. If some of the hotel restaurants that accept the credit are close to host private events, you are out of luck to spend your credit on a meaningful meal. The air conditioner is noisy. No rooftop bar
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Lovely spot, big-city price, with just a few odd features.
5/5
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OtterDaughter on May 06, 2024
Nice and quiet with lovely view. I do not often stay in large cities, so I dont know if the price is competitive for the area: for me, it seemed exorbitant. Central "round" bar and its staffers were terrific. Nice chairs in the guest room, excellent drapes, and it was terrific that the coffeemaker was in a logical location and already plugged in. There were a few things I might wish had been different: The public spaces are all finished in wood and all dimly lit: trying to locate the signs for the restrooms and elevators was challenging. My room had multiple electrical outlets, but the ones in the bases of the bedside lamps were somehow "loose:" plugs simply didnt stay plugged in. The shower floor is very slippery, and the shower lacks a "landing place" for a wet washcloth. The cord on my hairdryer was 12' long!! There is an odd room furnishing: it appears to be a mini-fridge, but it is locked. There is a long sign on the front that at first appears detailed, but reads oddly, and neither explains what it is nor how to unlock it. Seems to me that it either IS a fridge, and should not be locked, or it is NOT a fridge, and either should be removed from the room, or should have an explanation of what it is and how to unlock it.
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Most relaxing hotel experience in downtown chicago.
5/5
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Mary C on Mar 20, 2024
Best experience downtown Chicago so far! So walkable to shopping and the amazing Riverwalk right outside the hotel. Angel at Check-In was so helpful and welcoming. Juan at the Chi Bar so incredibly friendly and offered tips for our morning timing to get ahead of the crowd & enjoy the river dyeing. The room was so spacious and the bed so comfortable. We requested a river view room and it was just so scenic of beautiful Chicago. The breakfast was a delicious variety of Sweet and Savory including all the favorites but especially delicious was the Salmon & Capers & the warm sauced bread pudding. Starbucks ladies so friendly and high energy. I enjoyed my Starbucks in the pool room on the 7th floor and was so excited to see out the window the prettiest view of Lake Michigan combined with the Riverwalk. The pool & dry sauna both clean and relaxing. Dinner at Shula’s was fantastic! A seat with a view of the city lights, service was excellent and the food was outstanding. We had the oysters and cowboy steaks cooked perfectly.. Jennifer & William at checkout were so happy to hear our time was well spent and answered any questions I had about my bill and reminded me to get my souvenir from the gift shop. Thank you Sheraton Grand we will be back!
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Great location!
5/5
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326triciaf on Mar 19, 2024
Great and safe location, comfortable bed, friendly staff. Room was spacious and cleaned daily. Nice amenities, I enjoyed the fitness center. Within walking distance of so many restaurants and sites. Was here for a conference, no complaints!
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A GUEST SERVICE employee at her BEST!
5/5
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475sharynm on Mar 04, 2024
My husband and I were flying in from FL to celebrate our Grandchildren’s Birthdays, who were coming up from downstate for a weekend in the City. I wanted to plan just a little surprise party for them and was FORTUNATE enough to happen on to a Guest Service employee, Ms. SUZANNE, who was a WONDERFUL help. She facilitated the balloon company( Party city), the bakery for the cake(Paris Baguette-owner, Sherry), a refrigerator (for the cake) Champagne and chocolate covered strawberries- that the GRANDS thought were the BEST! She was able to upgrade our room to have more space for the PAR TAY and even gave each child a “treat bag” from the Sheraton! AND Otto, the Bellman, facilitated delivery of said items to the room for the SURPRISE! To say that Suzanne went OVER AND ABOVE in her guest service role is an UNDERSTATEMENT. She also called the day before our arrival to reiterate the plans and the day after we got home to make sure everything was satisfactory. It was like having the BEST PRIVATE PARTY PLANNER. The hotel staff was ALL VERY helpful and the DOORMAN was also extraordinary‼️ This superior HOSPITALITY will bring us back to this hotel. Thanks again to Suzanne and the Sheraton- You are treating your guests with CARE! PS- adult children also loved having Starbucks on site AND the quickest most efficient room service!
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