23 May'24
24 May'24
1 room, 2 guests
Sheraton Boston, a Marriott Hotel
39 Dalton St, Massachusetts | Thu, 23 May - Fri, 24 May | 1 Room, 2 Adults
₹0
₹19,912
/ night + ₹4,272 taxes & fees
Sheraton Boston, a Marriott Hotel
4-star Hotel · 39 Dalton St, Boston
4.0/5
(3,475 reviews)
Cancellation till check-in available
With ClearChoice Max powered by Cleartrip
Amenities
Swimming Pool
Concierge desk
Hiking
24-hour front desk
Hotel safe deposit box (not room safe box)
Lift/ Elevator
Property rules
Check-in: After 04:00 PM, Check-out: 12:00 PM
Cancellation till check-in available, with ClearChoice Max
About property
The Shops at Prudential Center - 0.2 km / 0.1 mi
Berklee College of Music - 0.3 km / 0.2 mi
Boylston Street - 0.3 km / 0.2 mi
Prudential Tower - 0.3 km / 0.2 mi
Newbury Street - 0.3 km / 0.2 mi
Hynes Convention Center - 0.4 km / 0.2 mi
Boston Symphony Hall - 0.4 km / 0.3 mi
Commonwealth Avenue Mall - 0.5 km / 0.3 mi
Copley Place - 0.5 km / 0.3 mi
Northeastern University - 0.6 km / 0.4 mi
Boston Public Library - 0.8 km / 0.5 mi
Boston Marathon Finish Line - 0.8 km / 0.5 mi
Copley Square - 0.8 km / 0.5 mi
House of Blues Boston - 1.1 km / 0.7 mi
Kenmore Square - 1.1 km / 0.7 mi
The nearest airports are:
Boston, MA (BNH-Boston Harbor Seaplane Base) - 8.8 km / 5.5 mi
Logan International Airport (BOS) - 9.7 km / 6 mi
Norwood, MA (OWD-Norwood Memorial) - 39.5 km / 24.5 mi
Bedford, MA (BED-Laurence G. Hanscom Field) - 34.6 km / 21.5 mi
Beverly, MA (BVY-Beverly Municipal) - 39.2 km / 24.3 mi
The preferred airport for Sheraton Boston, a Marriott Hotel is Logan International Airport (BOS).
Amenities: Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.Business Amenities: Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Boston? This hotel has 71072 square feet (6603 square meters) of space consisting of a conference center and 54 meeting rooms.Dining: You can enjoy a meal at the restaurant serving the guests of Sheraton Boston, a Marriott Hotel, or stop in at the grocery/convenience store.
See all 200 photos
₹19,912
+ ₹4,272 taxes & fees
/ night
₹0
No cost EMI from ₹8,061
Location
39 Dalton St, Boston, Massachusetts, 02199
Ratings & reviews
4.0/5
(3,475 reviews)
5
1.3k
4
1.2k
3
554
2
166
1
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Location
Rooms
Service
Value
Hygiene
Dirty and ugly
2/5
·
Hernando D on May 19, 2024
Old, dusty, with mold. We paid $500 per night (graduation weekend) and received a room that is like a highway motel 6. Horrible. Also the room wasn’t ready and we could not check in until 05 pm on May 16. Stay away. Sheraton and Bonvoy should be really ashamed. See pictures.
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This is not a 4 Star hotel. Dated/Dirty rooms, No restaurant as advertised.
1/5
·
Mark S on May 19, 2024
Purchased Queen room with river view. Room was not available at check in (6pm). Offered $50 restaurant credit at check in only to find the restaurant was closed for renovations. Voucher was good for room service only. Tired/Dated room. Stained carpet & dirty curtains. Bathroom fixtures dated. Enamel from tub all worn away. Front desk manager acknowledged hotel is dated & needs updating but pushed all responsibility because I booked through 3rd Party. This is not a 4 Star Hotel in 2024, but continue to charge 4 Star prices due to location.
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Old and surprisingly poorly kept, renovations very inconvenient and noisy
2/5
·
Liz D on May 15, 2024
I am staying here for a conference, and was quite disappointed from the start. This place is desperately in need of renovation, so it's reasonable that they're renovating. However, it comes at extreme inconvenience to its patrons. I've been inspired to write this review because I am trying to work in my room and have zoom meetings coming up but am incredibly distracted by incessant LOUD drilling which seems to be coming from next door. There are no amenities available, including no restaurant, breakfast, lounge access, etc. which makes the expensive price of this hotel even less worth the price. The room and hotel is EXTREMELY tired. It's one thing to be an old hotel, and it's another to just leave everything to fall apart. I would recommend bringing slippers as the carpet and furniture are stained. I asked the hotel for slippers but they said they had ran out. The wallpaper is falling off, and the tub worn bare. There was a surprising lack of plugs and outlets in convenient places, I couldn't find enough for all my appliances and none convenient to the bed unless you unplugged the clock. The one caveat is that the location is really excellent. It's linked to the Prudential center, with tons of food options, which is super convenient.
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The big "S" stands for s#*t show or STOP - don't stay here
1/5
·
Vanessa G on May 13, 2024
Where to begin? At the beginning I suppose. Arrived via taxi to the Sheraton. No door man or greeting to be had. This is a very big hotel with loads of conference rooms and loads of people in and out. It is connected to The Prudential Center, so you have lots of people (guests and non guests) mulling around. They do have security measures so that only those with a room key can take the elevators to the rooms. The entry was basic and clearly marked that "a change is coming" - meaning they are renovating. In my opinion, they should have done this a long time ago and the fact that they still offer such dated gross rooms is a disgrace. Seriously, shut down for a few months to avoid disappointment and reviews like the one you are reading. Once inside the hotel, we got in line with about 8 other people waiting to get checked in. The receptionist was friendly. Our room was on the 19th floor. The receptionist told us there would be noise between 9-2 and that the restaurant was closed for renovation; however, room service was available. (I should have pulled the plug right there). Up we went to our room. Dated, dark, dank hallways abound. Our room was very small for two double beds, but it was the only reservation they had. A large screen television took up all counter space. A small "desk" area had an unplugged dated lamp on it and some type of goo on the surface. A random floor lamp was placed nearby. The bedside table was cluttered with a retro (to put it nicely) multi-charger and a clock of the same era; both were covered in dust. The coffee maker and makings sat on the window sill - where does one plug that in exactly? The floor was sticky. Still reading? Well, let's move to the bathroom. Good luck turning around in it. It was very small and again, very dated. A dirty small tub with gauges and peeling ceramic coating greeted us (by all means, see the photo). A large chunk of tile was gone. The plastic shower curtain was dirty. The toilet needed to be flushed twice to do its job. We went downstairs and spoke to the evening receptionist. I explained the above and offered to show photos (he declined). I asked if we could be moved to an updated room and was told there were none. He went in the back to get the manager but came out and said he was "busy". I told him we would be checking out two days prior to our reservation to go elsewhere. He apologized and said "okay, you can see the day manager in the morning". I asked him if there was somewhere we could get a bottle of water? I was told "no, the shop closes at 10, your best bet is to go across the street to the Hilton" - which we did and they kindly gave us four bottles of water in a bag even though we weren't staying there (but surprise surprise that's where we moved to). Oddly the lobby bathrooms also are locked at 10, so I guess best advice is try not to need anything after 10pm. The next morning (yes, we slept there, regrettably) I went to find the day manager but was told that they were in a meeting. I explained the situation and a lovely woman apologized and admitted that none of the rooms at the hotel had been renovated for more than 25 years. She confirmed that we would only be charged for the one evening and suggested that I leave my name for the manager to call regarding possibly getting reimbursed for the unacceptable room (which I did and imagine that, no one ever called me back). She suggested we come back in December when things would be renovated. There are numerous hotels in the area - many within walking distance to this one. Surprisingly, some of the better known hotel chains within eyesight of this hotel actually had rooms that were cheaper and updated. They had a functioning restaurant, bottles of water at request (because they kept them behind the reception desk) and kind staff. The staff at this hotel are pretty good and thankfully, some of them were blatantly honest. I am not the first, nor will I be the last, to come to them with my eyes like saucers asking "are you kidding me?" So, if you are staying anywhere near the Prudential Center, I would steer you away from The Sheraton. I dont need a fancy room, but I do need a clean one with moderately updated appointments. For over $450 a night (yep, that's the truth and it wasn't even the weekend) this place is a joke and the joke was on me. Care to respond management?
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Unresponsive service
1/5
·
269manh on May 13, 2024
Do not recommend as a Marriott Bonvoy Titanium elite. Since lounge and restaurant is closed, the front desk promised at check in that 1000 bonus points will be offered per night for compensation. We stayed for 2 nights so there should be 2000 points as compensation. When checking out, I confirmed once again with the front desk, and she said it will be posted after a few days. Nothing after a week, so I called the hotel, and the agent acknowledged the missing points and promised that will handle that asap. Another week now, still nothing. Would not recommend as a Bonvoy Elite because basically you get no breakfast, lounge nor points. However, the hotel is in a pretty central location closed to shopping malls and downtown attractions. Convenient access to the Green line too if you want to explore the city.
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Rooms available
No cost EMI - Pay in 3 interest free EMIs with 5 major banks
Traditional Room, 1 Queen Bed
240.0 sq.ft
Smoking policy – non-smoking available
TV
Heating
Air conditioning
Wardrobe/Closet
+ 12 more
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹2,289
/ night
by
₹19,912
+ ₹4,272 taxes & fees
/ night
₹0
No cost EMI from ₹8,061
Traditional Room, 1 Queen Bed (Mobility/Hearing Accessible, Tub)
240.0 sq.ft
Smoking policy – non-smoking available
TV
Heating
Air conditioning
Wardrobe/Closet
+ 12 more
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹2,289
/ night
by
₹19,912
+ ₹4,272 taxes & fees
/ night
₹0
No cost EMI from ₹8,061
Traditional Room, 1 Queen Bed (Mobility/Hearing Access, Roll-In Shwr)
240.0 sq.ft
Smoking policy – non-smoking available
TV
Heating
Air conditioning
Wardrobe/Closet
+ 12 more
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹2,289
/ night
by
₹19,912
+ ₹4,272 taxes & fees
/ night
₹0
No cost EMI from ₹8,061
Traditional Room, 2 Double Beds
236.0 sq.ft
Smoking policy – non-smoking available
TV
Heating
Air conditioning
Wardrobe/Closet
+ 12 more
Cancellation policy
Non-refundable
Free cancellation
till check-in
+ ₹2,379
/ night
by
₹20,745
+ ₹4,413 taxes & fees
/ night
₹0
No cost EMI from ₹8,386
Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)
236.0 sq.ft
Smoking policy – non-smoking available
TV
Heating
Air conditioning
Wardrobe/Closet
+ 12 more
Cancellation policy
Non-refundable
Free cancellation
till check-in
+ ₹2,379
/ night
by
₹20,745
+ ₹4,413 taxes & fees
/ night
₹0
No cost EMI from ₹8,386
Traditional Room, 1 King Bed
240.0 sq.ft
Smoking policy – non-smoking available
TV
Heating
Air conditioning
Wardrobe/Closet
+ 12 more
Cancellation policy
Non-refundable
Free cancellation
till check-in
+ ₹2,379
/ night
by
₹21,578
+ ₹4,550 taxes & fees
/ night
₹0
No cost EMI from ₹8,709
Premium Room, 1 Queen Bed, River View
190.0 sq.ft
Smoking policy – non-smoking available
TV
Heating
Air conditioning
Wardrobe/Closet
+ 12 more
Cancellation policy
Non-refundable
Free cancellation
till check-in
+ ₹2,379
/ night
by
₹22,411
+ ₹4,687 taxes & fees
/ night
₹0
No cost EMI from ₹9,033
Room, 1 King Bed (High Floor)
253.0 sq.ft
Smoking policy – non-smoking available
TV
Heating
Air conditioning
Wardrobe/Closet
+ 12 more
Cancellation policy
Non-refundable
Free cancellation
till check-in
+ ₹2,379
/ night
by
₹22,828
+ ₹4,755 taxes & fees
/ night
₹0
No cost EMI from ₹9,194
Premium Room, 1 King Bed, River View
228.0 sq.ft
Smoking policy – non-smoking available
TV
Heating
Air conditioning
Wardrobe/Closet
+ 12 more
Cancellation policy
Non-refundable
Free cancellation
till check-in
+ ₹2,379
/ night
by
₹24,077
+ ₹4,961 taxes & fees
/ night
₹0
No cost EMI from ₹9,679
Premium Room, 1 King Bed, River View (Mobility/Hearing Accessible, Tub)
236.0 sq.ft
Smoking policy – non-smoking available
TV
Heating
Air conditioning
Wardrobe/Closet
+ 12 more
Cancellation policy
Non-refundable
Free cancellation
till check-in
+ ₹2,379
/ night
by
₹24,077
+ ₹4,961 taxes & fees
/ night
₹0
No cost EMI from ₹9,679
Deluxe Room, 1 King Bed with Sofa bed
350.0 sq.ft
Smoking policy – non-smoking available
TV
Heating
Air conditioning
Wardrobe/Closet
+ 13 more
Cancellation policy
Non-refundable
Free cancellation
till check-in
+ ₹2,379
/ night
by
₹24,911
+ ₹5,098 taxes & fees
/ night
₹0
No cost EMI from ₹10,003
Junior Suite, 1 Bedroom
415.0 sq.ft
Smoking policy – non-smoking available
TV
Heating
Air conditioning
Wardrobe/Closet
+ 12 more
Cancellation policy
Non-refundable
Free cancellation
till check-in
+ ₹2,379
/ night
by
₹29,910
+ ₹5,920 taxes & fees
/ night
₹0
No cost EMI from ₹11,943
Junior Suite, 1 Bedroom
480.0 sq.ft
Heating
Air conditioning
Desk
Adjoining rooms
Shower
+ 13 more
Cancellation policy
Non-refundable
Free cancellation
till check-in
+ ₹2,379
/ night
by
₹30,743
+ ₹6,057 taxes & fees
/ night
₹0
No cost EMI from ₹12,267
Junior Suite, 1 Bedroom, River View
480.0 sq.ft
Smoking policy – non-smoking available
TV
Heating
Air conditioning
Wardrobe/Closet
+ 13 more
Cancellation policy
Non-refundable
Free cancellation
till check-in
+ ₹2,379
/ night
by
₹33,243
+ ₹6,468 taxes & fees
/ night
₹0
No cost EMI from ₹13,237
Suite, 1 Bedroom
600.0 sq.ft
Smoking policy – non-smoking available
TV
Heating
Air conditioning
Dining area
+ 13 more
Cancellation policy
Non-refundable
Free cancellation
till check-in
+ ₹2,379
/ night
by
₹63,235
+ ₹11,402 taxes & fees
/ night
₹0
No cost EMI from ₹24,879