20 May'24
21 May'24
1 room, 2 guests
Residence Inn by Marriott Houston West University
2939 Westpark Dr, Texas | Mon, 20 May - Tue, 21 May | 1 Room, 2 Adults
No rooms available
Residence Inn by Marriott Houston West University
3-star Hotel · 2939 Westpark Dr, Houston
4.0/5
(198 reviews)
Amenities
24-hour front desk
Lift/ Elevator
BBQ/Picnic area
Transportation
Hotel safe deposit box (not room safe box)
Newspaper
Property rules
Check-in: After 04:00 PM, Check-out: 12:00 PM
About property
Greenway Plaza - 0.6 km / 0.4 mi
Color Factory Houston - 1.3 km / 0.8 mi
Lakewood Church - 1.3 km / 0.8 mi
Lakewood Church Central Campus - 1.4 km / 0.9 mi
Richmond Avenue - 1.5 km / 1 mi
Main Street Theater - Rice Village - 2 km / 1.2 mi
Westheimer Rd - 2.3 km / 1.4 mi
Rice University - 2.7 km / 1.6 mi
Rice Stadium - 2.9 km / 1.8 mi
Menil Collection - 3.5 km / 2.2 mi
Houston Contemporary Arts Museum - 3.6 km / 2.2 mi
University of St. Thomas - 3.6 km / 2.2 mi
Highland Village - 3.6 km / 2.3 mi
River Oaks Country Club - 3.8 km / 2.4 mi
Houston Museum of Fine Arts - 3.9 km / 2.4 mi
The nearest airports are:
Houston William Hobby Airport (HOU) - 21.1 km / 13.1 mi
Houston, TX (EFD-Ellington Field) - 34.5 km / 21.4 mi
George Bush Intercontinental Airport (IAH) - 42.1 km / 26.2 mi
The preferred airport for Residence Inn by Marriott Houston West University is Houston William Hobby Airport (HOU).
Amenities: Enjoy a range of recreational amenities, including an outdoor pool, a spa tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, shopping on site, and a picnic area. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 3 mi.Business Amenities: Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Houston? This hotel has 560 square feet (52 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.Dining: Grab a bite from the snack bar/deli serving guests of Residence Inn by Marriott Houston West University. Meet other guests and eat at the complimentary reception. A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 9:30 AM.
See all 81 photos
Location
2939 Westpark Dr, Houston, Texas, 77005
Ratings & reviews
4.0/5
(198 reviews)
Solid, if a bit worn down.
4/5
·
HanLeia on Apr 11, 2024
We stayed here for three nights while visiting MD Anderson, which is less than 15 minutes away. The first thing we noticed and appreciated is it being in an low-traffic portion of the neighborhood, yet so many restaurants and amenities were within a mile or two, including a Kroger grocery around the corner. An Olive Garden is practically within walking distance just across the street. Many reviews have mentioned safety issues. I never felt unsafe, although I noticed the GPS tried to make us turn into an entrance that is now gated -- there is now only one entrance/exit. I wonder if that is in response to the problems people have mentioned. Front desk service were friendly and helpful. The hot breakfast offered was decent with options and quality -- eggs, bacon/sausage, waffle maker, plus breads and cereals. There's a food delivery service in lieu of true room service, but we didn't try it. Our room showed signs of wear, particularly in the bathroom, but it was clean. I suspect the air conditioning vent either needed cleaning or a filter needed changing, as every time it kicked on I began sneezing. All in all, while the hotel may need some TLC or a renovation soon, but I was pleased with my stay, and I could see myself stayng her again, especially for a reasonable rate.
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A serious slide in maintenance and apparently management
1/5
·
bertw326 on Feb 08, 2023
The DOO TO OUR ROOM WOULD NOT LOCK. We were moved to another roomAND THAT DOOR DID LOCK EITHER. We’ve stayed here several times in recent years Marriott Residence Inn West university, and with each of the past three visits we found the a little dumpier, more poorly maintained. If Marriott has decided to let this place degenerate, reconsider: We don’t know the manager but we do know the Marriott brand.
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Lack of Surveillance and Compassion
1/5
·
Gary W on Feb 03, 2023
My wife and I stayed there on New Year's night this year awaiting for my doctor's appointment and to catch my flight back to Chicago for work. We checked in between 11pm and midnight, and around 6am I go outside to our vehicle and it was broken in to. They took all of our possessions. The night manager assured me that he walked "periodical" during the night shift, but we were parked not even 30 feet from in front of his office window. The time it would've taken to break the lock on our door, go through all of our things in the vehicle, and clip the alarm by the horn and not hear nor see anything just puzzled me. Ironic as it seems, our vehicle was the only vehicle broken in to that night. My wife and I worked hard for our things and it has set us back a great deal. As I read these reviews, I see that we're not the only one that has encountered break-ins at this hotel. With that being said, exterior cameras and parking lot security should be there. This by far was the worst Marriott experience we've had. Gary W.
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Filthy, overpriced, no customer service
1/5
·
Paul A on Jan 13, 2023
I was due to stay for 3 nights and checked out after 1! I arrived to find my room (430) run down, dirty and look liked it had been cleaned in a rush or not at all. I was concerned before I arrived in the room as the lobby, hotel and elevator had a look of being tired, dirty and rundown. There are signs everywhere about needing to book housekeeping in advance and when you see the disgusting way the rooms are maintained by housekeeping you wonder why bother as they are not clean when a new guest arrives! The dust and dirt was just vile. They have a sign saying that they follow Covid cleaning protocols, this is a blatant untruth in this room and covid is the least of your worries here as based on the cleanliness of my room Listeria and other dirt based viruses are a bigger risk factor, When discussing with other guests they said their rooms were the same. The heating/AC was so loud in the room and the vent cover was hanging off the wall. I tried to call and then visit the front desk to let them know these things, but there was no one there each time I tried. When I checked out I was waiting for someone to come to the desk and after a few minutes the Manager stepped out of his office to attend me. He asked how my stay was and I let him know the issues. There was no response other than surprise on his face, no apology and no discussion about how it can be rectified, he just did not seem to care. They seem to be a nickel and dime operation as they even charge you $6 to park in an unsecure parking lot out front that is not busy, I think it is a liberty when properties in low demand areas charge for parking, its just another hidden revenue stream. The breakfast is very basic and they offer the least possible that they need to offer under the brand guidelines. I stay at many Residence Inns and this has to be one of the worst I have ever stayed in. Photos below are evidence of the above.
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FRAUD
1/5
·
matthewaD3030FB on Sep 08, 2022
I was charged multiple times for same one night stay. Management has been completely unresponsive to correcting this fraud, despite contacting them multiple times with proof of repeated charges on my credit card
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