15 May'24
16 May'24
1 room, 2 guests
Palve Sugavasam
Fern Hill, Tamil Nadu | Wed, 15 May - Thu, 16 May | 1 Room, 2 Adults
₹3,651
/ night + ₹621 taxes & fees
AI generated highlights from recent guest reviews
Cancellation till check-in available
With ClearChoice Max powered by Cleartrip
Parking
24-hour security
Room service
Housekeeping services
Bathroom
Bonfires
Check-in: After 11:00 AM, Check-out: 10:00 AM
Cancellation till check-in available, with ClearChoice Max
Unmarried couples NOT allowed
Guests below 18 years of age allowed
Alcohol consumption allowed within the premises
+ ₹621 taxes & fees
/ night
₹3,651
5% off
No cost EMI from ₹1,363
Cleartrip's ratings are determined using a proprietary algorithm, reflecting recent real-world guest experiences.
5
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4
1
3
3
2
4
1
6
4.0
2.0
2.1
AI generated summary from recent guest reviews
Travelers generally agree that the location of the hotel is convenient and well-situated. They appreciate its proximity to public transportation, nearby restaurants, and popular attractions. However, some guests mention that the hotel is located on a busy road, resulting in heavy traffic noise.
Convenient Location
Public Transportation
Travelers have mixed reviews about the room size and cleanliness, with some finding them spacious and others feeling they were too small. The bed comfort is generally satisfactory, but some guests have complained about the quality of the bedsheets. Noise levels are reported to be low, contributing to a good sleep quality.
Room Size
Clean Rooms
Bed Comfort
Travelers say the service is pathetic with no response to complaints. Guests express frustration and disappointment with the lack of response to their complaints, highlighting a significant breakdown in customer service.
Staff behavior
Service
Travelers have mixed reviews about the food at this location, with some mentioning that the breakfast spread is limited and the quality is average. There are also comments about the lack of variety in the food options. Some guests have noted that table availability can be an issue, and there is an on-site restaurant available.
Breakfast Spread
Food Quality
Some travelers have expressed concerns about the cleanliness and maintenance of the hotel's rooms and bathrooms. They have noted that the rooms are not tidy and the facilities are not well-kept. Additionally, there have been complaints about dirty linen and beds.
Cleanliness
·
DayTrip02665629153 on Dec 18, 2023
Very very pleased to come hear , all the staff members were really very very nice to us , food was on top , Special thanks Clinton gm sir. They really know how to make your day , They know what they are doing , I really advise very couple,family to visit and enjoy their day. Glad I came
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·
SaranMullai on Jul 04, 2023
Great place to stay. The rooms and washrooms are clean, very well maintained and so hygiene. The food was good, tasty and with less spicy as requested. Even Though we ordered late but they prepared freshly and delivered at room door step. Staffs are very good and supported well. More comfortable. Especially my kid enjoyed talking to them. We celebrated my birthday with the staffs. Wanted to make them feel happy. We loved the resort, calm place, wonderful balcony view points. Thanks to manager and all supporting staffs. Overall memorable trip. Kudos.
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·
Departure08169127782 on Jul 03, 2023
The place at which it located is awesome. Balcony view is amazing. The room service and auto arrangements for near by locations visit are good. Rooms are neat and clean. Food was well prepared. Morning buffet is very nice and worth to visit again the resort for its buffet breakfast.
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·
Dinesh D on Jun 20, 2023
I have been to this place couple of times and I can say it’s on of the best resort in Ooty. Staff are very friendly and helpful. Special mention to Mr. Clinton who has taken care of us very well… I would strongly recommend this place for value for money.
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·
Cruiser27284666637 on Apr 27, 2023
We had stayed in the said property between 21st April to 23rd April. It was really a great experience staying there as it had a serene atmosphere with tea plantation adjacent to the property. The food was like home made with great taste. The staff were helpful and courteous. Mr. Clinton - GM and his deputy Mr. Pandian guided us and were always helpful. The property had good parking space. The approach road to the property at that time was under construction, hence we had to take a longer and narrow route. Hope it would have been completed by now. Overall a great stay Ganesh Shetty
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Cancellation policy
Non-refundable
Fully-refundable
/ night
by
+ ₹621 taxes & fees
/ night
₹3,651
5% off
No cost EMI from ₹1,363
Cancellation policy
Non-refundable
Fully-refundable
/ night
by
+ ₹816 taxes & fees
/ night
₹4,800
5% off
No cost EMI from ₹1,792
Cancellation policy
Non-refundable
Fully-refundable
/ night
by
+ ₹918 taxes & fees
/ night
₹5,400
5% off
No cost EMI from ₹2,016
Cancellation policy
Non-refundable
Fully-refundable
/ night
by
+ ₹1,054 taxes & fees
/ night
₹6,200
5% off
No cost EMI from ₹2,315
Cancellation policy
Non-refundable
Fully-refundable
/ night
by
+ ₹1,173 taxes & fees
/ night
₹6,900
5% off
No cost EMI from ₹2,576
Cancellation policy
Non-refundable
Fully-refundable
/ night
by
+ ₹1,886 taxes & fees
/ night
₹8,200
5% off
No cost EMI from ₹3,225
Cancellation policy
Non-refundable
Fully-refundable
/ night
by
+ ₹1,932 taxes & fees
/ night
₹8,400
5% off
No cost EMI from ₹3,304