27 Apr'24
28 Apr'24
1 room, 2 guests
Dwivedi Hotels Palace On Steps
Bangali Tola, Uttar Pradesh | Sat, 27 Apr - Sun, 28 Apr | 1 Room, 2 Adults
General
Amenities
Rules
About
Reviews
Location
Rooms
₹7,500
₹3,349
/ night + ₹423 tax
Dwivedi Hotels Palace On Steps
Bangali Tola, Varanasi
3.5/5
(519 reviews)
Cancellation till check-in available
With ClearChoice Max powered by Cleartrip
Amenities
24-hour security
Air conditioning
Room service
Housekeeping services
Bathroom
24-hour front desk
Property rules
Check-in: After 01:00 PM, Check-out: 11:00 AM
Cancellation till check-in available, with ClearChoice Max
Guests below 18 years of age allowed
Alcohol consumption NOT allowed within the premises
Pets NOT allowed within the premises
About property
See all 74 photos
₹3,349
+ ₹423 tax
/ night
₹7,500
55% off
No cost EMI from ₹1,257
Free cancellation
Location
Bangali Tola, Varanasi, Uttar Pradesh, 221001
Ratings & reviews
3.5/5
(519 reviews)
5
170
4
150
3
73
2
42
1
77
Location
Rooms
Service
Value
Hygiene
Guest house at the price of a hotel - Dirty filthy hotel , good location
2/5
·
udaythareja on Apr 03, 2024
So this hotel is running bcoz of the location - which is excellent as it overlooks the ganges. Besides that nothing seems to be working for it: It is a Guest House at the price of a hotel. 1. The hotel is "DIRTY" & RUN DOWN- its a heritage property ( so to speak) however a. Filthy stair case ( as if they have not been cleaned for years), b. Stinky halls on ground floor , c. Cob webs in the rooms , d. Our bathroom room door was creaking and broken on the back. e. The fans were dirty as how . The hotel is an old palace - BUT that does'nt mean it that the upkeep can be dirty! 2. Incase you have done the booking by AGODA - they don't want to entertain such guests - the front office manager told us that point blank. Rather they really got after us to leave the room at 11 am .. so if u have a later train to catch donot expect an extension of time. There 's not even a decent reception to sit and wait in this case. 3. OLDER Citizens - this hotel has steep stairs and a number of them as all the rooms are on different levels .. hence if you have bad knees - pls stay away . Additionally , you need to walk for 500 mrs from the road to reach the hotel The ghats are also located approx 30 - 40 steps down. 4. BREAKFAST - very average food. 5. COST EFFECTIVENESS - it is a HUGELY OVERPRICED property - with a number of different rooms - which you will never know which is which!! and then the POOR upkeep and MEDIOCRE breakfast. 6. STAFF - Overall the staff which is working is cordial and helpful. NOTE - we absolutely love the location, BUT !
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Peace amongst chaos
5/5
·
747chhavit on Mar 10, 2024
Don’t expect a palace. It’s a heritage property converted into a safe, clean hotel with great service and very helpful staff. The rooftop restaurant is an absolute delight. They served fresh food with amazing views of the river, customised for my food allergies. For check-in and check-out you’ll need help to be guided through the narrow lanes on foot. Once you’re checked-in the access to boat rides, ghats, and Kashi Vishwanath Mandir is superb - all walkable. The staircase is steep for ailing or older people with knee problems. There is no lift. The staff was kind to provide local guidance. They also provide lots of tour options. As a female solo traveler, safety for my primary concern but they took very good care of that. I felt completely safe and secure. Of course, one must maintain decorum according to the sanctity of the city and its culture. They don’t have parking space but there is a public parking space a few mins away if needed.
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Some good, some bad
3/5
·
N2957DVandrewh on Jan 13, 2024
So, a palace this is not. Let's start with the negatives. It's hard to contact the hotel as they currently have no web site and their email addresses have been "suspended". Not sure what that means exactly. It's hard to find and you have to walk the last 250m through narrow lines stepping over dog and cow poo. It's not particularly modern and the facilities are basic. On the plus side, if you get a balcony room there is simply the best view ever over the Ganges and all the activities on the Ghats. The staff are very friendly and helpful and the food in the top floor restaurant is very good. Just be careful of the monkeys if you eat outdoors. The beds are comfortable and there is hot water available. There are steep steps straight down to the river, and the location cannot be beaten. If you want 5, 4 or 3 star luxury this is not the place for you. If you want to experience Varanasi and all that entails this is a super place. This is our 2nd time here, so you can tell which camp we fall into.
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Misleading pictures and bad property
1/5
·
mrsunila on Dec 13, 2023
The property is the worst I have stayed so far, the name and the pictures, the name of the room, Kashi Suites all are misleading, can you imagine a suit without even a closet for keeping clothes, size total is. Not more than 10 Sq mt, the balcony shown in the pictures looks complete but in factual it’s just a railing done on the outer wall, the wash room is so bad that there is no place to keep toiletries in the wash basin, the commode is very low and there is even no exhaust, the bed sheets were torn, the telephone is dirty and broken, the lights need to be put off by getting up and on the main switch board
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Enchanting Palace on the Steps: A Haven in Varanasi
5/5
·
David P on Dec 08, 2023
My experiences in Varanasi have always been remarkable, but my latest stay at the Palace on the Steps truly stands out as an unforgettable stay. This gem of a Haveli nestled near the main Ghat along the sacred Ganges, offers more than just a place to stay; it is a gateway to spiritual awakening. Waking up to the serene sunrise over the holy waters from my room's balcony was a daily blessing, infusing each morning with tranquility and awe. The heart of the Palace on the Steps lies in its impeccable management and staff. Their efficiency, attentiveness, and warmth created an environment of comfort and ease. Ajay, the ever-ready and eager manager, exemplified hospitality, swiftly addressing any concerns with a personal touch. The culinary delights at the Palace on the Steps restaurant were another highlight of my stay. Dining at the rooftop restaurant became a cherished ritual, with each meal a delightful exploration of flavors. Additionally, the prompt and thorough laundry service added a layer of convenience to my experience. Housekeeping kept my room very clean and tidy throughout my stay. Plenty of water, toiletries, and making sure everything was in its place further made me feel welcome. Thank you Golu. A testament to the establishment's commitment to guest satisfaction was the thoughtful gesture by Ajay. Upon my casual request for him to store some Coca-Cola in the hotel’s refrigerator, he went above and beyond a couple days later by equipping the premium rooms with mini refrigerators. This act of thoughtfulness not only enhanced my stay but also reflected the spirit of the Palace on the Steps: to provide a truly personalized and memorable experience. I am filled with deep gratitude for the staff's dedication to creating such a memorable stay. The Palace on the Steps is not just an accommodation; it is a sanctuary that captures the essence of Varanasi's spiritual heart. I eagerly anticipate my return to this beautiful Haveli, a home away from home in the sacred city of Varanasi.
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Rooms available
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No cost EMI - Pay in 3 interest free EMIs with 5 major banks
Milaap Suites
Room Only
No meals included
Cancellation policy
Free cancellation
till 27 Apr
Fully-refundable
till check-in
+ ₹389
/ night
by
₹3,349
+ ₹423 tax
/ night
₹7,500
55% off
No cost EMI from ₹1,257
Room Only
No meals included
Cancellation policy
Free cancellation
till 27 Apr
Fully-refundable
till check-in
+ ₹479
/ night
by
₹3,572
+ ₹451 tax
/ night
₹8,000
55% off
No cost EMI from ₹1,341
Ekaant Suites
Room Only
No meals included
Cancellation policy
Free cancellation
till 27 Apr
Fully-refundable
till check-in
+ ₹579
/ night
by
₹4,465
+ ₹564 tax
/ night
₹10,000
55% off
No cost EMI from ₹1,676
Room Only
No meals included
Cancellation policy
Free cancellation
till 27 Apr
Fully-refundable
till check-in
+ ₹579
/ night
by
₹4,465
+ ₹564 tax
/ night
₹10,000
55% off
No cost EMI from ₹1,676
Kashi Suite
Room Only
No meals included
Cancellation policy
Free cancellation
till 27 Apr
Fully-refundable
till check-in
+ ₹859
/ night
by
₹6,921
+ ₹874 tax
/ night
₹15,500
55% off
No cost EMI from ₹2,598
Room Only
No meals included
Cancellation policy
Free cancellation
till 27 Apr
Fully-refundable
till check-in
+ ₹959
/ night
by
₹7,367
+ ₹1,396 tax
/ night
₹16,500
55% off
No cost EMI from ₹2,921
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5/5
How guests rated this hotel
5
Location
3.5
Rooms
5
Service
5
Value
₹2,025
+ ₹270 tax
/ night
₹2,500
17% off
Price breakup
1 room x 1 night
₹2,500
Coupon discount
-₹225
Property discount
-₹250
Price after discount
₹2,025
+ ₹270 tax
4/5
How guests rated this hotel
4.5
Location
4.5
Rooms
4
Service
4
Value
4.5
Hygiene
₹3,675
+ ₹441 tax
/ night
₹5,250
28% off
Price breakup
1 room x 1 night
₹5,250
Property discount
-₹1,575
Price after discount
₹3,675
+ ₹441 tax
3.5/5
How guests rated this hotel
5
Location
5
Service
5
Value
₹950
+ ₹0 tax
/ night
₹1,350
30% off
Price breakup
1 room x 1 night
₹1,350
Coupon discount
-₹237
Property discount
-₹163
Price after discount
₹950