Palace on Ganges - Varanasi

27 Apr'24

28 Apr'24

1 room, 2 guests

Palace on Ganges - Varanasi

Palace on Ganges - Varanasi

Shivala, Uttar Pradesh | Sat, 27 Apr - Sun, 28 Apr | 1 Room, 2 Adults

General

Amenities

Rules

About

Reviews

Location

No rooms available

Palace on Ganges - Varanasi

3-star Hotel · Shivala, Varanasi

3.0/5

(506 reviews)

Amenities

Air conditioning

Housekeeping services

Restaurant

Parking

Airport shuttle service

Doctor on call available

Property rules

Check-in: After 02:00 PM, Check-out: 12:00 PM

Unmarried couples NOT allowed

Guests below 18 years of age NOT allowed

Alcohol consumption allowed within the premises

Pets NOT allowed within the premises

About property

Indian-themed rooms which tell different stories from Indian culture are provided at Palace On Ganges, a heritage hotel in Varanasi on the bank of the Ganges River. Guests can enjoy books from the extensive on-site library, or sample Indian, Italian and Chinese food at the rooftop restaurant. Fitted with free Wi-Fi, all the uniquely designed rooms are equipped with a satellite TV, minibar and a fan. En suite bathrooms come with a shower. Beautiful sunrise views can be admired from all rooms.

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Location

Shivala, Varanasi, Uttar Pradesh, 221005

Ratings & reviews

3.0/5

(506 reviews)

5

70

4

152

3

148

2

65

1

57

4

Location

3.5

Rooms

3.5

Service

3

Value

3.5

Hygiene

Terrible

1/5

·

Shashi25 on Apr 16, 2024

Hotel located near to assi ghat which is main attraction. And hotel owner knows that and that is why hotel charges are equal to five star rate in the same city. No windows, WiFi is horrible because once you go out of hotel you would need to reset the phone again for WiFi. Breakfast was horrible only paratha and vegetable sabji, bread butter. Although in room menu they offer eggs items but not in breakfast. No dosa no idli . Croissant were cold brought from other place. No elevator in the hotel. And if you want to stay after 12 pm if you have flight to catch they charge you extra even if the hotel has less occupancy.

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Perfect location

3/5

·

ryanmattyb on Apr 08, 2024

Amazing location but the black mold in the shower was disappointing. Palace on Ganges is a heritage hotel, located just steps away from Varanasi’s Assi Ghat. The close proximity to the ghat is without doubt, the most attractive feature to this hotel. We booked a twin share “luxury” room on a “high” floor as room only costing more than double what we paid per night in Jaipur and Agra in the nights prior, which were both 4+ stars and highly recommended (Raddison City Centre and Royale Sarovar Portico Agra respectively). On check-in we were told the roof top restaurant is open for dinner only and breakfast is only downstairs. We booked a room only rate and we knew breakfast would be an additional charge but only had toast and coffee as per the continental breakfast option on the menu but were charged the full buffet rate (which had barely scraps left by 9:30am) The room was quaint, nothing special and mostly clean except the shower which had black mold spores all over the floor grout and bottom tiles. The provided toiletries were dusty from not being used - I used the tooth brushes to clean the shower a enough to be bearable, complaining seemed hardly worth it with the language barrier. The air con leaked on our clothes (it’s only was so just dried them off) and our “high floor” level 2 of 3 so not 1 or basement as other reviews shared. Pros: + 1 minute walk to Assi Ghat which comes to life morning and night for Ganga Aarti and Subah-e-Baranas. + Quick auto-Rickshaw ride (they park out the front and all quite nice to chat to) into main circle for shopping and markets + Ok view at the restaurant and great view from the top level balcony + Restaurant staff and housekeeping staff were very kind and accommodating Cons: - Costly - Misleading on views, don’t expect one at all unless booking a Commodore room on the second or third floor - Breakfast is terrible, eat somewhere else - Cleanliness was not great

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An absolute no-go!

1/5

·

gerhard l on Mar 21, 2024

Since I had seen on the internet that the hotel also offers windowless rooms in the basement, I had booked a double room on the upper floors. I was given a windowless, stuffy room on the upper floor, right behind the reception. After an almost sleepless night, I changed the hotel without being refunded the 4 other nights I had booked. An absolute failure of a hotel.

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Binod our favorite waiter!

3/5

·

416renees on Mar 13, 2024

Had a lovely meal at the rooftop restaurant at Palace on the Ganges . Binod our waiter was so friendly managed to anticipate our every need! Live music was really fun and staff and were fantastic. Food was great and a good price. I would visit again purely because of Binod ! Thank you

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Pathetic experience

1/5

·

Resort22952819068 on Feb 28, 2024

1 rooms are stinking badly . There is no ventilation Reception staff is very rude . Their website is misleading. They are telling us for lower floor .. which is basement . It is stinking like public toilet The staff is not ready to cooperate. In the name of hertiage building they are proving us stinking rooms

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