Nairobi Serena Hotel

28 Apr'24

29 Apr'24

1 room, 2 guests

Nairobi Serena Hotel

Kenyatta Avenue / Processional Way | Sun, 28 Apr - Mon, 29 Apr | 1 Room, 2 Adults

General

Amenities

Rules

About

Reviews

Location

Rooms

₹21,184

₹20,125

/ night + ₹3,813 tax

Nairobi Serena Hotel

5-star Hotel · Kenyatta Avenue / Processional Way, Nairobi

4.5/5

(1,122 reviews)

Cancellation till check-in available

With ClearChoice Max powered by Cleartrip

Free breakfast on select plans

Some plans include free breakfast

Amenities

Shops and commercial services

Bell staff/porter

Airport shuttle service

Baby Sitting / Child Services

Gym

Property rules

Check-in: After 12:00 PM, Check-out: 10:00 AM

Cancellation till check-in available, with ClearChoice Max

About property

Location: With a stay at Nairobi Serena Hotel, you'll be centrally located in Nairobi, a 8-minute walk from Uhuru Park and 11 minutes by foot from University of Nairobi. This family-friendly hotel is 1.6 mi (2.5 km) from Nairobi Hospital and 2.5 mi (3.9 km) from The Aga Khan University Hospital.Rooms: Make yourself at home in one of the 199 individually furnished guestrooms, featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature separate bathtubs and showers, designer toiletries, and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.Attractions: Distances are displayed to the nearest 0.1 mile and kilometer.

Central Park - 0.1 km / 0.1 mi
Nairobi Gallery - 0.5 km / 0.3 mi
Uhuru Park - 0.7 km / 0.4 mi
Teleposta Towers - 0.7 km / 0.4 mi
University of Nairobi - 0.9 km / 0.6 mi
City Market - 1 km / 0.6 mi
Kenyatta Mausoleum - 1 km / 0.6 mi
City Hall - 1.1 km / 0.7 mi
Parliament Building - 1.1 km / 0.7 mi
National Assembly Building - 1.2 km / 0.7 mi
Jeevanjee Gardens - 1.2 km / 0.7 mi
American Embassy Memorial Garden - 1.3 km / 0.8 mi
City Square - 1.3 km / 0.8 mi
Kenyatta International Convention Centre - 1.3 km / 0.8 mi
Nairobi Railway Museum - 1.3 km / 0.8 mi

The nearest airports are:
Nairobi (WIL-Wilson) - 5.1 km / 3.2 mi
Jomo Kenyatta Intl. Airport (NBO) - 17 km / 10.5 mi

The preferred airport for Nairobi Serena Hotel is Jomo Kenyatta Intl. Airport (NBO).

Amenities: Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a sauna, and a fitness center. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).Business Amenities: Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Nairobi? This hotel has 4844 square feet (450 square meters) of space consisting of conference space and 8 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Dining: Stop by Cafe Magreb Restaurant for lunch, dinner, or brunch, where this restaurant specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.

See all 176 photos

₹20,125

+ ₹3,813 tax

/ night

₹21,184

5% off

No cost EMI from ₹7,979

Location

Kenyatta Avenue / Processional Way, Nairobi,

Ratings & reviews

4.5/5

(1,122 reviews)

628

391

Location

Rooms

Service

Value

Hygiene

Another brilliant stay

5/5

Travell1ng on Apr 13, 2024

Another fantastic stay at the Serena. It can’t be faulted….the staff are incredibly friendly and can’t do enough to help you. The place is clean and beds comfortable. The pool is hands down the best I’ve swam in; warm, clean and big. The food is delicious. It was one of our group member’s birthday whilst we were staying and they went above and beyond to support.

5/5

Dreamer04731033535 on Mar 28, 2024

When I say standard of hospitality, care and luxury, I mean- Serena Hotel! After Kabul, Afghanistan in 2009, now Serena again! Simply the best! First impression, receptionist Erick, so kind and efficient! One word- antastic! Once Serena, always Serena!

5/5

dmorr06 on Jan 25, 2024

This is a fantastic camp. Rooms are clean and large. They are very luxurious. The staff is spectacular. Everyone was accommodating and friendly. The food was tasty. The local safari just outside the camp is loaded with animals. They are a short drive to the national park. We loved sitting on the porch with a glass of wine and watching an antelope frolicking with a pack of baboons. Do yourself a favor and book this camp!

5/5

Dorah549 on Jan 21, 2024

This is one of the oldest hotels but its has retained its allure and beauty and service. Please don't change the management. It is within the city centre making it accessible to get to the place you need in town thats why I stay here. The beds are very comfy and the room amenities are up to standard. The food not so great and overpriced not worth the money( as per my policy whenever I stay in a 5* hotel I don't eat at the restaurants coz the food is terrible) sometimes I try coz I go there to chat with the staff or sometimes when entertaining my guests and they opt for the food but I always prefer to eat outside at stand alone restaurants. My 2 issues, whenever there's a prominent person on the premises which happens frequently, you get shoved out of the way like a nobody yet you are also a paying a guest (it happened to me twice and I did't see it happening to the white folks) at some point I stayed my ground but still had to move out of the way but had a laugh with it later with the staff. I know its out of the management's control but the racial profiling is not cool, Us being there in the premises means we are entitled to be there coz we paid to be there. We come all the way from abroad to support our own. Second complaint, my second time at the restaurant I received zero service as there was a celebrity who everyone was running to yet I spent more money than that celebrity who was only drinking water. I had to clear our table and go for our drinks by myself coz the servers were to busy to serve us (and so I tipped myself); my regular servers were missing that day! Room issue is only the bathroom with the bathtubs, please place 2 bathrugs as the water slips out and wets the floor hence a safety harzard someone might slip. Now, the service was top notch; from security to the housekeeping attendants as they all recognized me though didn't get everyone's name but the following made my stay memorable and I will come back because of the service; D. Kush and Anne M. at the reception were my favorite, Caleb driver who picked us from the airport though he was grumpy coz he had to wait long for us, Simon bellman, Mary at breakfast who served my egg order ( that reminds me if you are ordering eggs stick to the simple ones like omelet and scrambled) , Belinda, Diana at the dessert counter, Virginia cafe Maghreb, Joyce(breakfast), John concierge, Robert concierge, Nick, Victor, Jackson hsk(ensured I had all my requirements in the room), Mikwa John, Fred reception, Momanyi reception (also top 3), Boaz bellman, Thomas doorman, theres another doorman i've forgotten his name, Fridah (another favorite very polite and patient), Ambrose, Charity, Eunice M. Gabriel T. John K. (Aksum Bar), David M. (Aksum bar), Hannington, Stephen. If I've forgotten your name and we interacted, see you next time. PS; if you are black, be nice and tip nicely otherwise don't blame the service. I'll be back soon!

2/5

joanes n on Jan 01, 2024

There are a lot of "special arrangements with staff" for you to get a service. Parking for a resident client is hard to find unless you bribe the Security personnel(Seneca). In the hotel, you can't get what you've asked for unless you talk nicely to waiters. My worst experience is not being served Mango juice because it was reserved for "special clients". Kindly serve your clients well and with respect.