Hotel Sonar Bangla puri

16 May'24

17 May'24

1 room, 2 guests

Hotel Sonar Bangla puri

Baliapanda Housing Board Colony, Odisha | Thu, 16 May - Fri, 17 May | 1 Room, 2 Adults

General

Amenities

Rules

About

Reviews

Location

Rooms

₹8,000

₹7,200

/ night + ₹1,840 taxes & fees

Hotel Sonar Bangla puri

3-star Hotel · Baliapanda Housing Board Colony, Puri

3.0/5

(271 reviews)

Cancellation till check-in available

With ClearChoice Max powered by Cleartrip

Free breakfast on select plans

Some plans include free breakfast

Amenities

Air conditioning

Housekeeping services

Restaurant

Parking

Doctor on call available

Bathroom

Property rules

Check-in: After 08:00 AM, Check-out: 07:00 AM

Cancellation till check-in available, with ClearChoice Max

Unmarried couples NOT allowed

Guests below 18 years of age allowed

Alcohol consumption NOT allowed within the premises

About property

Situated at a fair distance from the humdrum of the city, Hotel Sonar Bangla Puri gives you an unspoilt view of the sea. All the rooms here have view of the seashore with spacious balconies and beach shacks are there to unwind or take a dip in the sea with style.

See all 159 photos

₹7,200

+ ₹1,840 taxes & fees

/ night

₹8,000

10% off

No cost EMI from ₹3,013

Breakfast included

Location

Baliapanda Housing Board Colony, Puri, Odisha, 752001

Ratings & reviews

3.0/5

(271 reviews)

Location

Rooms

Service

Value

Hygiene

Complaint Regarding Rude Behavior of Staff Member at reception

1/5

Parul L on May 04, 2024

On [4th may' 24 at 8 pm], I had an interaction with one of your staff members, [He refused to tell his name], over the phone. Regrettably, I must report that his conduct was highly unprofessional and rude. Despite my attempts to engage in a courteous conversation, I was met with dismissiveness and disrespect. As a guest of Hotel Sonar Bangla, I expect to be treated with dignity and courtesy at all times. The behavior exhibited by the staff not only marred my experience but also fell short of the standard of service that I have come to associate with your establishment. I called (on contact number 9777184314) to enquire room rates for Check-in on 18th May for 3 Nights, he first refused to help me with rates and asked me to call tomorrow & disconnected the call, later I called him again, he then shared the rates that too very rudely, but when I asked him to share the details on my mail ID as I cannot trust booking on call, he then bluntly refused and said he will not share and then disconnected. I called him and he disconnected again. Later someone else picked up my call (Suresh, not sure) he then told me to go on the website and do the booking, and when I asked his name he said do whatever I can, he is not afraid of.

1/5

arunav k on Apr 04, 2024

Bad experience, the hotel is far from all the places . The staff is not at all helpful, requested for a doctor as I had a food poisoning alas no support. Will never take their service in future at any location. Expect no support from staff. Every time you talk to the staff you get a negative vibe.

1/5

Saugata P on Mar 16, 2024

I was visiting Puri with my family for a two nights stay. Wanted a luxury outlet for chilling out. The property is touted as a luxury property, which is a total false claim. There's nothing luxurious about the property. The Brand name "Sonar Bangla" was referred to us based on the luxury property they own at Taki, since the brands we looked for a holiday at Puri were not present at the location. It looked like a renovated old property under a new flagship with resplendent show of mediocrity. The deluxe room was quite small with lack of storage space. There was no seating/ relaxing arrangement in the room (the only sitting arrangement was in the adjacent portico - a table and two chairs) as the bed occupied most of the space. There were no luggage stands to keep the suitcases. So floor was the only choice. There was no full size mirror or dresser for that matter. There was a small fridge, without power, I don't know for what. No concept of minibar. The water provided was not packaged and I assumed it to be only filtered. Can't blame if not. The bathroom was a slice of space with no bathtub or for that matter shower cubicle. A plastic bucket and mug were provided. There was no proper sink stand or cabinets and the toiletries were kept on the commode cistern top. The Flush was broken. Expecting a shaving mirror over here is an audacity from the guest, I presumed! Being the last room at the end if the corridor, there was a housekeeping trolley always stationed in front of the room- you open the door to be greeted with the trolley always. It was shifted to the other part of the corridor when complained, in full sight of all the guests. The most horrendous experience was that the room was infested with cockroaches. On complaining, the housekeeping mopped the floor with phenyl and sprayed insecticides to control the situation. It wasn't a pleasant night sleep with smell of insecticide all over the room. I'm not sure about the type of guests the staff is experienced to handle, as I felt they are quite quipped in retorting back the rights of the guests. I've visited several sea side hotels/ resorts in the past, both in India and abroad, but this is the first property where a hotel staff refused hotel towels to be taken to the beach by the guest. We obliged without any altercation, because we're unsure of what the "trained staff of this Luxury Property" might further do. They have absolutely no resource to support the needs of the guests for a beach side property. But, at the same time, the front desk staff candidly informs you that your room will be made up only when their housekeeping staff is free from completing the rooms that needs to be made up for check in and you've to wait. This is also the first hotel stay where, you get a wake up call from the front desk, without even asking for it. They call you early to remind you that you've to check out in time and shouldn't be late. Also they have an unusual check in and check out timings. Check in is at 9am and check out at 8am. I wondered whether they are literally capable to kick you out of your room, if you delay a bit even after their wake-up call (should read warning call). All this at a price they charged, which is equivalent to a star hotel. Before puri, we'd stayed in ITC hotel at Bhubaneswar and the price of this Luxurious Sonar Bangla was equivalent to a ITC brand hotel, if not more by a couple of thousands. However, the room had a good view of the sea from its portico and the bengali dishes in the restaurant was good, though all items listed on the menu wasn't available. Choices of items at breakfast was limited.

4/5

Happiness37980339419 on Jan 07, 2024

First the good part - Amazing location, stunning views of the sea from the rooms. Food is good too. Rooms are newly refurbished so there is no issue with cleanliness or quality of wares, toiletries etc. owners have clearly invested well in making the hotel a very decent one in terms of amenities and the quality of it. Now the bad part - Room service is a problem, staff is not sensitized to handling guest issues. I ordered my dinner at 8 pm and it came at almost 11 pm. I refused to eat but neither the room service guys nor the front desk staff next day bothered to apologise or even give some explanations. Since the bar is under renovation, all the room service personnel were interested in giving extra services in case one missed the bar!! All in all a decent stay only because of the location and the newly refurbished rooms. Staff service is a spoiler and needs big improvement.

1/5

Resort24358439276 on Dec 19, 2023

Worst hotel staffs. Misbehaved alot of times. Bed bugs in the room. The rooms stink of fish and only cater to Bengali customers. Serve only Bengali cuisines. Everything is horrible. The service is abysmal. They force you to buy water and even give dirty towels. They check your bags when you go out and were claiming my towels as theirs and later apologised. They even use terms like "bihari guests" for someone from jharkhand Bihar. I request anyone from Bihar jharkhand to not stay here.