15 May'24
16 May'24
1 room, 2 guests
Hotel Shiva Continental
The Mall Road, Uttarakhand | Wed, 15 May - Thu, 16 May | 1 Room, 2 Adults
₹4,275
₹2,943
/ night + ₹589 taxes & fees
Hotel Shiva Continental
3-star Hotel · The Mall Road, Mussoorie
3.9
20+ ratings
Polite Staff ·
Good Location ·
Comfortable
AI generated highlights from recent guest reviews
Cancellation till check-in available
With ClearChoice Max powered by Cleartrip
Free breakfast on select plans
Some plans include free breakfast
Amenities
Housekeeping services
Lift/ Elevator
Restaurant
Doctor on call available
Bathroom
Property rules
Check-in: After 01:00 PM, Check-out: 10:00 AM
Cancellation till check-in available, with ClearChoice Max
Guests below 18 years of age NOT allowed
Alcohol consumption NOT allowed within the premises
Pets NOT allowed within the premises
About property
See all 125 photos
₹2,943
+ ₹589 taxes & fees
/ night
₹4,275
31% off
No cost EMI from ₹1,177
Breakfast included
Cleartrip ratingsCleartrip's ratings are determined using a proprietary algorithm, reflecting recent real-world guest experiences.
Cleartrip's ratings are determined using a proprietary algorithm, reflecting recent real-world guest experiences.
3.9
20+ ratings
5
10
4
9
3
4
2
1
1
4
4.0
5.0
4.0
3.7
4.0
AI generated summary from recent guest reviews
Location
--
Too few ratings
Travelers often mention that the hotel is in a really good spot, right by Mall Road, which is like the main street in the city. They love this because it means they're close to all the action, like shops, restaurants, and other cool places to visit.
Nearby restaurants
Nearby Shop
Room Comfort
--
Too few ratings
Travelers often praise the hotel rooms for being clean and offering a balcony with nice views. However, a few guests have pointed out some concerns regarding cleanliness and the amenities provided. While many appreciate the overall tidiness of the rooms, some have noticed occasional lapses in cleanliness that need attention.
Clean Room
Dining Variety
--
Too few ratings
Travelers have mixed opinions about the breakfast spread, with some saying it was good while others found it average. The breakfast quality and food variety are also inconsistent, with some guests praising it and others finding it lacking. The on-site restaurant has slow service, and there are mentions of unique dining experiences like candle-light dinners and live music.
Food Quality
Food Variety
Service
1.3
Travelers have complained about the poor service at the hotel, with uncooperative staff and issues with room service. There were also negative comments about the check-in/check-out experience. There were no mentions of 24*7 service or airport transfers.
Service
Staff Behavior
Value For Money
--
Too few ratings
Guests have mixed perceptions regarding the value for money at the hotel. Some found the room rates to be too high for the small size of the rooms, while others felt it was worth the cost. Dining costs and additional charges were also mentioned as factors affecting the overall value.
Value of Money
Reviews
Worst stay
2/5
·
bharat732019 on Apr 15, 2024
Visited this placed with family friends and stayed there for two nights. We booked their Maharaja Suite Room and Super Delux Room which are the costliest. We paid so much in the hope that the stay will be pleasant and comfortable but it turned out to be completely opposite. First of all they dont offer any welcome drink on arrival not even water. Secondly, when we checked in the room we found that that the towels which they provided in the room were badly stained and it felt really pukish. After we got over this, on the first night of our stay there arrived a group of boys and girls who created havoc and nuisance all night in front of the room. This hotel has a gaming zone in front of Maharaja Suite on the Third Floor and this group started playing games which went on till 3 AM. Inspite of our repeated requests they were not ready to listen and when we approached hotel staff and reception we found nobody there to attend and restore the situation to normalcy. We could not sleep whole night and were not feeling well whole day on the second day of our stay. Somehow we gathered our energy to visit tourist spots and went for morning breakfast which was inclusive in the room rent. We found that the buffet had only 2-3 main items and lacked variety and the food was below average in terms of taste. This place charges so much but lacks basic courtesy to provide toiletries in the washroom like a dental kit or razor or moisturizer. The only USP of this place is its location otherwise its highly recommended to everyone to avoid this place. Its a waste of time, hard-earned money and holidays. Avoid at all costs.
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Was fantastic
5/5
·
Curious00632741399 on Feb 25, 2024
It was my first experience over here it was really good the service is very good and also staff is very cooperative ,rooms are neat and clean …house keeping was very supportive also there food was fabulous..the main thing hotel is very big nd near to mall road which is good thing for us ..see you next time …seema,mr balvir rana really helpful to us
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Best Hotel in Mussoorie
5/5
·
Nipun B on Aug 28, 2023
Amazing hotel ! Delicious food.. the staff was really cooperative and well behaved . We also played table tennis and chess that was kinda fun… amazing cloudy view from the balcony… the owner was really respectful and told us about the places we could visit nearby. Much recommended !
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Many better options than this
1/5
·
Trek27524506802 on Aug 23, 2023
Won't advise at all for this hotel. The staff isn't professional at all and doesn't take responsibility for their own mistake. Services were way below the average, so was the food. Much better options are available in mussoorie.
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Worst Experience
1/5
·
Vacationer822187 on Aug 23, 2023
Stayed there a few days ago. Lost an item and raised a complaint. Some other guest stole or might have picked it up but the hotel staff didn’t bother to help. Forget about helping, the entire staff refused to take responsibility for it even though the item got misplaced at their premises. Worst experience, wouldn’t recommend anyone to book there stay here.
Read More
Location
The Mall Road, Mussoorie, Uttarakhand, 248179
Rooms available
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Economy Room on Minus 7th Floor ( Lift till 5th Floor Non View Paid Parking)
Bathtub
Bidet
Conditioner
Desk
Fan
+ 6 more
Room with Breakfast
Breakfast
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹389
/ night
by
₹2,943
+ ₹589 taxes & fees
/ night
₹4,275
31% off
No cost EMI from ₹1,177
Room Only
No meals included
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹389
/ night
by
₹2,943
+ ₹589 taxes & fees
/ night
₹4,275
31% off
No cost EMI from ₹1,177
Room with Breakfast & Lunch/Dinner
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹579
/ night
by
+ 1 other inclusions
₹4,431
+ ₹886 taxes & fees
/ night
₹6,436
31% off
No cost EMI from ₹1,772
Deluxe Non View Room
140.0 sq.ft
Bidet
Conditioner
Desk
Heating
Shampoo
+ 4 more
Room with Breakfast
Breakfast
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹579
/ night
by
₹4,079
+ ₹816 taxes & fees
/ night
₹5,925
31% off
No cost EMI from ₹1,632
Room Only
No meals included
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹579
/ night
by
₹4,079
+ ₹816 taxes & fees
/ night
₹5,925
31% off
No cost EMI from ₹1,632
Room with Breakfast & Lunch/Dinner
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹769
/ night
by
+ 1 other inclusions
₹5,567
+ ₹1,113 taxes & fees
/ night
₹8,085
31% off
No cost EMI from ₹2,227
Deluxe Four Bedded (Non View Paid Parking)
Bathtub
Bidet
Conditioner
Fan
Heating
+ 5 more
Room Only
No meals included
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹769
/ night
by
₹5,938
+ ₹1,187 taxes & fees
/ night
₹8,625
31% off
No cost EMI from ₹2,375
Room with Breakfast
Breakfast
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹769
/ night
by
₹6,042
+ ₹1,208 taxes & fees
/ night
₹8,775
31% off
No cost EMI from ₹2,417
Room with Breakfast & Lunch/Dinner
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹1,149
/ night
by
+ 1 other inclusions
₹8,561
+ ₹2,317 taxes & fees
/ night
₹12,435
31% off
No cost EMI from ₹3,626