28 Apr'24
29 Apr'24
1 room, 2 guests
Crown Plaza Residency
Munawara Abad, Jammu and Kashmir | Sun, 28 Apr - Mon, 29 Apr | 1 Room, 2 Adults
General
Amenities
Rules
About
Reviews
Location
Rooms
₹7,525
/ night + ₹1,355 tax
Crown Plaza Residency
3-star Hotel · Munawara Abad, Srinagar
3.5/5
(31 reviews)
Cancellation till check-in available
With ClearChoice Max powered by Cleartrip
Free breakfast on select plans
Some plans include free breakfast
Amenities
WiFi services
Housekeeping services
Restaurant
Parking
Airport shuttle service
Concierge desk
Property rules
Check-in: After 12:00 PM, Check-out: 12:00 PM
Cancellation till check-in available, with ClearChoice Max
Unmarried couples NOT allowed
Guests below 18 years of age allowed
Alcohol consumption allowed within the premises
About property
See all 61 photos
₹7,525
+ ₹1,355 tax
/ night
No cost EMI from ₹2,960
Location
Munawara Abad, Srinagar, Jammu and Kashmir, 190001
Ratings & reviews
3.5/5
(31 reviews)
5
11
4
8
3
4
2
3
1
4
Location
Rooms
Service
Value
Hygiene
Bad experience
1/5
·
Chak B on Jul 26, 2023
First thing first, this is not 'Crown Plaza', its clown plaza.. People doesnt have ethics to run the operations. - We hardly stayed for 8 hours and made our life tougher. - Linens are terribly bad, Bathroom has 1 rs shampoo packets and 5 rs soaps. We can literally see the previous guest used soaps in the wash rooms., - It doesnt have air condition, doesnt have proper ventilation, washroom exhaust doesnt work. - It doesnt have lift, if you are carrying with bags and children, be prepared to burn calories. - Breakfast starts at 8am, where most of the guests leaves well before. - Reception is terribly bad, they requested for my Aadhar and i have given to them, they told to take photocopy and give me the card which they havent. Unfortunately even i forgotten while checking out the hotel. I realised the issue in Airport and called them, they said they will courier, they havent done. After persistent calls for more than 15 times, they said i have to pay 300 rs courier, i said okay even for this because doesnt want to loose my aadhar in J&K. He sent the courier and called me to send another 100 if i want the tracking number. Never experienced this kind of service. Attn: Owner of Crown plaza, please be visilent on your staff, guests are finding very tough time. Not sure what kind of control you have on the operations. Overall experience : Zero. Pros: Budget friendly, middle of the down town. Cons: Everything especially service staff. Guest from south.
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Excellent
5/5
·
satinderp2014 on May 03, 2022
Excellent service overall by the hotel team. The Hotel is located in the city center and the main tourist points are just in 2-5 km range. The restaurant and kitchen team was very helpful throughout the stay. The food was great as well. Highly recommended.
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Great hotel in srinagar
5/5
·
Dob61285 on Jun 15, 2021
We had a memorable time at hotel crown plaza. Staff is friendly and well trained. Rooms are spacious, Food is great. The best thing about the hotel is service and location which is at the city centre. I will highly recommend this hotel to travellers.
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We will always Regret for staying here
2/5
·
471aruns on Apr 04, 2021
We stayed here at the end of march'21 as most of the other properties were booked due to peak. The owners are really nice people and helping. However, it is their staff which let's them down. For example we complained about the food and owners took it seriously but the staff stll served us half cooked chapatis. They will serve only 2 options I.e. poha or puri chola along with bread butter/jam (that too is dependent on availability) for breakfast everyday. The breakfast timings are dictated by the staff and doesn't have a slot of 1 or 2 hours I.e., 8 to 9 or 8 to 10 a.m. . The staff expects all occupants to eat at 8 a.m. or as soon as they start serving hot food but if you are late then you will have to eat cold toast or the poha or puri. If one complaints then they will blame you for being late. It looks like they least bother about customers then their own comfort. Since the morning were cold, the food will become cold fast and they don't have any utensils or method to keep it warm. The rooms are very basic and does not deserve the shown tariff. Some of them even don't get sun light so have a strange smell. There is no parking as well as the hotel is on the first floor of mall. If you are with a driver then he will have to keep on looking for a parking. In case if owners are reading "please make sure you recruit customer centric staff as we all 5 doubt that they really want to improve your business, make electric casserole available, electric kettles should be provided in rooms, since you own the mall - appoint a gaurd to reserve some parking space and above all pay surprise visits to the breakfast or any other timings and take direct feedback from customers.
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Good Hotel to Stay
4/5
·
SachinD684 on Jun 06, 2018
Hotel Owner Mr. Zahoor Shaikh is Very Very Kind & Service of whole team is Very Good. The Approach of entire team is good. Cleanness of Hotel is also Good.Room Sizes are Comfortable. Toilets & Bathrooms is Hygienic
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Fully-refundable
till check-in
+ ₹859
/ night
by
+ 2 other inclusions
₹7,525
+ ₹1,355 tax
/ night
No cost EMI from ₹2,960
Room with Breakfast
Breakfast
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹959
/ night
by
+ 2 other inclusions
₹8,336
+ ₹1,500 tax
/ night
No cost EMI from ₹3,279
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