27 Apr'24
28 Apr'24
1 room, 2 guests
Aqua Green Hotels And Resort
Surappattu, Tamil Nadu | Sat, 27 Apr - Sun, 28 Apr | 1 Room, 2 Adults
General
Amenities
Rules
About
Reviews
Location
No rooms available
Aqua Green Hotels And Resort
Surappattu, Chennai
1.8
10+ ratings
Amenities
Parking
24-hour security
Air conditioning
Room service
Housekeeping services
Bathroom
Property rules
Check-in: After 12:00 PM, Check-out: 12:00 PM
Unmarried couples NOT allowed
Guests below 18 years of age NOT allowed
Alcohol consumption allowed within the premises
Pets NOT allowed within the premises
About property
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Cleartrip ratingsCleartrip's ratings are determined using a proprietary algorithm, reflecting recent real-world guest experiences.
Cleartrip's ratings are determined using a proprietary algorithm, reflecting recent real-world guest experiences.
1.8
10+ ratings
5
0
4
0
3
2
2
3
1
5
1.0
2.7
1.0
AI generated summary from recent guest reviews
Location
1.0
Travelers generally have negative feedback about the location of the hotel, mentioning its inconvenience and no proximity to public transportation. They also appreciate the nearby restaurants and attractions. The overall safety and vibe of the hotel's location are considered good. The last-mile reach, walkability, and road accessibility are also mentioned as satisfactory.
Location
Room Comfort
--
Too few ratings
Travelers have expressed dissatisfaction with the rooms at this accommodation. They have mentioned issues such as stained sheets, lack of hot water, absence of mosquito repellent, outdated air conditioners, insufficient storage space, and no phone in the room. Additionally, there are complaints about the lack of attendants and poor housekeeping service. It is advisable to consider these factors before booking.
Maintenance
Hygine
Service
0.9
Travelers have expressed dissatisfaction with the staff behavior and knowledge at this establishment. There are complaints about poor organization and mismanagement, with guests not receiving the services they were promised, such as breakfast. The staff's lack of response to these issues is also mentioned. There is no mention of 24*7 service or airport transfers. Overall, the service at this hotel seems to be lacking and unreliable.
Staff behavior
Poor service
Value For Money
1.0
Guests have negative perceptions about the value for money at this establishment. Some guests feel that the room rates are higher than expected and have reported not receiving a bill. Additionally, there are complaints about the dining costs, with guests noting that food ordered from the room is significantly more expensive compared to the restaurant within the resort. It is important to consider these factors before booking.
Value for money
Reviews
Worst
1/5
·
Navigator56026974765 on Oct 01, 2023
Worst place, AC not working, nobody is there in the reception or house keeping. Charged Rs. 3700/- for the room, regular price is Rs. 2500/- the person in reception cheated, no bill was provided. Not recommended at all.
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Totally Upset
1/5
·
DILIP-_101 on Aug 28, 2023
Poor service for everything.. swimming pool is a just a number.. they're not responding anymore here.. I have not ever seen this kind of resorts in Chennai recent sites. I forgetting everything in my life
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Bad services.. staffs are rude and no customer service at all. They denied to offer services.. Cashier
1/5
·
Jeyaraj T on Oct 17, 2022
Very poor customer service. Denied to serve properly, we had come 4 times. Food is very poor quality, Manchurian is very pathetic. Mr.Anand was Rude and made other staffs not to serve... they had are kept staffs with whom we can't expect courtesy for service, do not expect a relaxing service...
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Marriage hall - Customer service is next to zero
1/5
·
wonderful90 on Nov 26, 2021
Had booked marriage hall and it was my worst experience. Things agreed with Owner before making full money settlement are not met, short of food and the response to complaints are not even listened. Owner gives easy excuses when there is a problem, no one is there in the ground to fix the problem.
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Poor stay
1/5
·
prabha1969 on Oct 25, 2018
The worst ever hotel/ resort, what ever you call it... in my life time. They do everything as if they do it free of cost and charge you heftily. Its a place for going with friends to have a drink and stay there overnight. Please do not visit this place for heavens sake.....!!!
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