31 May'24
01 Jun'24
1 room, 2 guests
Lloyd Residency
Kalkaji, Delhi | Fri, 31 May - Sat, 01 Jun | 1 Room, 2 Adults
AI generated highlights from recent guest reviews
WiFi services
24-hour front desk
Air conditioning
Housekeeping services
Lift/ Elevator
Check-in: After 12:00 PM, Check-out: 12:00 PM
Guests below 18 years of age NOT allowed
Alcohol consumption allowed within the premises
Pets NOT allowed within the premises
Guests can pay by Debit/ Credit Card (VISA & Mastercard)
Cleartrip's ratings are determined using a proprietary algorithm, reflecting recent real-world guest experiences.
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AI generated summary from recent guest reviews
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Kundan245 on Nov 13, 2022
Very disappointed by the service of fab hotels and make my trip support promptness level. The issues faced during the stay is mentioned below, 1. The hotel had no supply of hot water and even when it was told to us that hot water is available from 7 am to 10.30 am it was not coming even after reconfirming twice with the hotel on the same. Instead yesterday when we arrived at 2 pm they said there is no hot water available and sent an electric heating rod which is really scary. Reference picture attached. 2.The bed linen on arrival on 11/11/2022 had stains from previous guest and felt like it was not changed after departure of previous guest and there were used soap and ladies hair clip still in the room from previous guest in the room. We still managed to sleep in that but today when we came back in the eveing to out room the *room was not serviced* and the linen was still the same and trashbin filled with garbage and bathroom dirty, We shared the same with the person at reception but nothing happened. 3.There are many amenities with are not functional and is in very dirty state like the minifridge is nasty with lot of molds and moreover is not working, there is ceiling light which is fuse, sofa which is broken- i realised it when i sat on it and it was about to collapse and luckily i managed not to fall, there is no charging plug points - if you have to charge your phone you need to disconnect the TV socket to use the plug point, the shower curtain is miserably moldy as if it has not been changed since ages, the safe locker in the room is not working and we wanted to keep the valuables inside it as its mentioned in the hotel's policy which is stuck behind the room door that guests are responsible for the safety of their belongings in the room,i don't know how to feel safe at this property 4. On top of that when today we came back to the hotel and went to collect the key at reception the receptionist behaved rudely saying he made a mistake giving a room to us and we are wrong in sharing our concerns as he get to hear because of that and concluded by saying that he will speak yo us later.This hotel staff feels like they are trying to harass the guests,first of all the service and quality is sub standard and on top of that the staff tries to threaten you.Exteamly unprofessional staff. Even after all this when we entered the room still no hot water as usual and when we called reception for it they said they have no alternative for hot water as they have discontinued to give heating rod which they provided yesterday(12/11/2022).When asked thrice for hot water they sent the same rod again to our room.
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Carolyn N on Jul 21, 2017
This was a great disappointment! We booked a de luxe room with city views. Upon arrival we were shown to a tiny windowless room behind Reception which had obviously been smoked in. Then a slightly larger room on the 1st floor still with no window. We accepted the third room which had a window leading to a locked fire escape but no view. We later saw that there were empty suites with proper balconies It was around 9.00p.m. after a long journey from the Airport and we asked to order something simple from the 24 hour Menu. No such service was available. No toiletries and a kettle with scummy liquid inside - luckily we had our own. No advertised breakfast buffet available but a different Set Menu for each day. Mainly bread, jam & cornflakes. They did manage an omelette on our 4th day. None of the serving staff speak or understand English though they are very prompt to arrive and try to be helpful. Front-of-desk all spoke English but chose not to understand and lied to us constantly. It was very inconvenient not to have any Internet connection and maddening to be constantly told that it was being sorted. The t.v. subscriptions appear not to have been paid and we could only get BBC, CNN and Al Jazeera. All in all a far from de luxe experience...
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piyushkumar26 on Jun 26, 2017
I stayed in this hotel for 1 night. The staff was polite and helpful. Room was big and clean. The ambience was nice. food was up to the mark. Bed sheets and wash room was neat and clean. It is situated in a peaceful area, so noise of traffic is there. You can sleep comfortably. Although my stay was for short span but it was great!!
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SANDEEPA636 on May 04, 2017
excellent service , staff were very cooperative . a good value for money . room was spacious , food was not so good . good budget hotel near nehru place . travel desk staff was very nice to be arranged agra sightseeing .
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advertisingy on Apr 15, 2017
the hotel is well equipped with modern amenities . it is located in center of delhi . so many place can be covered at a time . food was not up to the mark but room is really spacious and clean . no traffic sound in room so sleep well . good budgeted hotel .
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