Coronavirus (COVID-19) travel advisory

In light of the recent COVID-19 outbreak, certain airlines have confirmed their policy for cancellation with full refund, and date change without penalty*.
The situation is still evolving and airlines continue to review their policies for approving cancellations and date changes (reschedule). We recommend you check this page 2-3 weeks prior to your travel date to ensure we have the latest policy information for your travel.
Check booking eligibility
Click below and enter your Trip ID to check eligibility.
If you wish to view amendment and cancellation policies by airline, please select the airline in the section below.
If your booking isn’t eligible
The policies and terms published by the airlines will continue to be updated in the coming weeks. If your travel dates are further out, we request you to come back to this page at a later date and check your eligibility.
Should you wish to cancel a flight that is currently not eligible for a full refund, standard cancellation fees per the airline’s policy, will apply.
* Please note that for flight change requests, any difference in fare will be charged; only the amendment penalty is waived.
We are experiencing very high call volumes on our toll free , and we expect it to remain so for the next couple of weeks. We appreciate your understanding and patience while we assist you.

Airline Policies

Airlines may change their rules without notice, at their discretion, please refer to airline policies for the most recent update. For any amendments and cancellations, you will be charged as per the latest airline policy applicable.

I made a booking with Flexifly, can I still reschedule my flight?
Yes, you can. Flights booked with Flexifly won’t be affected, and you may reschedule your booking per your convenience. Learn more about Flexifly.