How to use the offer

• Download the Cleartrip App and Login on the Home Page with the same phone number that has the Myntra Elite Insider membership

• Search for the flight which you want to book before moving to the Itinerary page

• On the itinerary page, the default selection will be standard fare which should be changed to CT Flex Fare (Flex fee will be discounted to Re 1) before proceeding to the payment page in order to avail Flex Benefits

• Customer can use their preferred payment methods to make the booking

• Other Bank/Coupon code offers will be applicable over and above this as per the Terms and Conditions of those coupon codes

What other conditions should apply to avail the offer?

• This offer is applicable for Myntra Elite Insiders only (as on or before 20th March 2023)

• Post selecting the flights, the default fare selection would be a standard fare. The customer has to select the CT Flex Fare (Flex fee will be discounted to Re 1) in order to avail the CT Flex Benefits

• Offer will be restricted to be used only once per user during the offer period (irrespective of how many loyalty programs the user is part of that extend this benefit)

What is the coupon code to be used for availing the discount?

There’s no coupon code to avail this offer. The customer would have to login on Cleartrip with the same phone number that has the Myntra Elite Insider membership

Can I club the offer with any other offers on Cleartrip?

Yes, the customer can avail the other bank/coupon code offers along with the CT Flex fare

Can I get this benefit if I miss choosing the correct Fare before making the booking?

The customer has to select the CT Flex Fare (Flex fee will be discounted to Re 1) order to avail the CT Flex Benefits while making the booking. Cleartrip or Myntra will not be able to enable Flex Benefits for the customers at discounted rate after the booking has been made. Customers can utilize the benefits for their future bookings before the offer period ends.

How do I get the benefit if my booking or payment fails?

In case you dropped off the payment page or the payment/booking failed, please wait for 60 minutes before trying to make the payment again to get this benefit enabled for your account.

Additional Terms and Conditions for the offer

• About - CT Flex allows you to change your flight for the same destination by only paying for the fare difference between the flights and not having to incur the amendment and convenience fees that accompany it. CT Flex is not applicable in the event of flight cancellation.

• The convenience fee and amendment fee will have to be initially paid by the customer. Upon booking of the rescheduled flight and receipt of confirmed payment by Cleartrip, our insurance partner Digit will reach out to the customer via email with the details of the refund.

• Refund Calculation: The total amount refunded to the customer comprises: amendment fee + Cleartrip’s convenience fee and is subject to a maximum cap of ₹3,550/- (Rupees Three Thousand Four Hundred and Fifty Only). For booking where the rescheduled flight fare is lower than the amendment fee, the refund to the customer comprises: booking fare + Cleartrip’s convenience fee.

• Difference between original flight fare and rescheduled flight fare: (i) When the rescheduled flight fare is lower than the original flight fare, the customer will be refunded the amount paid by the customer subject to a maximum of ₹3,550/- (Rupees Three Thousand Four Hundred and Fifty Only); and (ii) When the rescheduled flight fare is higher than the original flight fare, then the customer shall be refunded the amendment fee + the Cleartrip convenience fee subject to a maximum of ₹ 3,550/- (Rupees Three Thousand Four Hundred and Fifty Only).

• Period of rescheduling: Unless specified otherwise by the airline fare rules, CT Flex allows you to make changes as late as up to 12 hours except for Air India* & Vistara* ( as late as up-to 24 hours ) before the original departure time. CT Flex allows the customer to advance the travel up to 10 days prior to the original departure date and up to 60 days post the original departure date.

• Multiple rescheduling for single passenger: CT Flex is applicable only for a one-time rescheduling request i.e., once per flight only. Multiple changes shall be treated as standard fare bookings and amendment fee and Cleartrip convenience fee will be applicable.

  • Rescheduling for multiple passengers: Tickets purchased using CT Flex for multiple passengers can be changed as per the convenience of the customer. Changes for all passengers can be made at once or each passenger per flight. Changes for just 1 of the multiple passengers can also be made.

  • CT Flex allows changes for round trip journeys as well, either in one request or separate requests, as per the convenience of the customer.

• CT Flex fare once paid is non-refundable. Thus, once a flight booked with CT Flex is cancelled, the CT Flex fare paid by the customer shall not be refunded. The airline fare amount will be refunded as per the respective airline policy.

• Cleartrip reserves the right at any time, without prior notice and liability and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these terms and conditions or to replace, wholly or in part and to withdraw CT Flex at any time in its sole discretion.

• Cleartrip is the sole authority for interpretation of these terms

• Cleartrip shall not be liable for any loss or damage arising due to force majeure event

• In the event of any misuse or abuse of the offer by the customer or travel agent, Cleartrip reserves the right to deny the offer or cancel the booking

• In no event the entire liability of Cleartrip under this offer shall exceed the booking amount

• Cleartrip shall not be liable to for any indirect, punitive, special, incidental or consequential damages arising out of or in connection with the offer

• These terms and conditions are governed by the laws of India and the courts at Bangalore will have exclusive jurisdiction over any matters/disputes arising out of or in relation to CT Flex.

• CT Flex is valid per ticket booked by customer 1 ticket/ segment.

• In case you cancel the transaction (in part or full) the entire amount paid for CT Flex will be deducted from the refund amount.

• CT Flex is valid on any Domestic flight originating from India available on www.cleartrip.com

• In case, you cancel your booking the entire CT Flex fare will be forfeited

• These terms and conditions are in addition to Cleartrip.com Terms of Use and Privacy Notice, to which you agree to by using cleartrip.com and also in addition to the conditions applicable to booking of flight / airline tickets. To the extent these conditions are inconsistent with these terms and conditions, these terms and conditions shall prevail with respect to CT Flex only.

• Any dispute brought by the customer in relation to CT Flex or any claim related thereto will be resolved inter se between the customer(s) and Digit in accordance with the applicable terms, Cleartrip will not (nor will be liable or obliged to) mediate or resolve any dispute or disagreement between them.

• By purchasing CT Flex, every customer expressly agrees that neither Cleartrip nor any of its affiliates will be liable or responsible for any loss or damage whatsoever that a customer may suffer, directly or indirectly, in connection with CT Flex that arises from such customer’s own act of omission or commission.

• The customers are not forced in any way to avail CT Flex and it is purely customers prudent judgment to avail the CT Flex.

• Any person availing CT Flex shall be deemed to have accepted these terms and conditions.