Cleartrip Select - FAQ's

1. How do I be a part of the Cleartrip Select program?

Simply register your details in the space provided above and enroll into the program. But hurry, as you need to enroll latest by 30 September, 2015 to be a part of this program. Please ensure that you log in using the email id used for enrollment to avail of the features & benefits of the Select program.

 

2. When will I receive my enrollment offer & weekend getaways offer?

Once you enroll into the program, you will receive the program welcome email within 24 hours of enrollment with the enrollment offer & details of the weekend getaways offer.
 

3. What do you mean by zero amendment fees?

Normally, when you amend your bookings on Cleartrip, there would be 2 kinds of amendment fees – one levied by the airline which varies from airline to airline and another by Cleartrip. As a Cleartrip Select member, we will automatically waive off the Cleartrip charges completely on your amendment. But don't forget to log in using the email id used for enrollment to get this benefit.

 

4. What exactly is the weekend getaways offer? 

When you book 'weekend getaways' on Cleartrip, you will get a cool 30% instant cashback on your bookings subject to a maximum of Rs 2,000 per booking. What's more, you can avail of this offer for your next 3 trips.

 

5. Can you explain in detail about the express redemption benefit?

With the Cleartrip Select program, earning rewards is extremely simple. Once you enroll for the program and complete 5 flight or hotel bookings before 31 December, 2015, you will be sent an email with the details and the coupon code of the following cashback offer, which you can use for your next booking. You will be sent an automated email and you do not need to fill any form or send us any email to get this benefit:

  • Rs 700 cashback on domestic roundtrip flights booked using the Cleartrip Mobile App.
  • Rs 1100 cashback on international roundtrip flights booked using the Cleartrip Mobile App.
  • Rs 1100 cashback on domestic hotels booked using the Cleartrip Mobile App on minimum booking value of Rs 3,000.
     

6. What are the important points to be noted for the express redemption benefit?

  • Only bookings made using the email id to which the express redemption benefit email has been sent will be considered for the offer.
  • All the 5 flights or hotel bookings need to be made using the same email id. Bookings using different email ids will not be considered for this offer.
  • If you do not complete 5 bookings by 31 December, 2015, you will not get to avail the express redemption benefit.
  • Cancelled booking will not be considered. Eg. If you make 4 bookings and cancel 1 booking, your booking count will be treated as 3.
  • Only flight or hotel bookings will be considered for this program. Bus or train bookings are excluded.
  • When you finish 5 bookings, you can avail the express redemption benefit. Once you avail this benefit, your next 5 flight or hotel bookings will again qualify for the subsequent express redemption benefit. Example: If you complete 15 bookings on or before 31 December, 2015, you will receive the express redemption benefit thrice.
     

7. What are the other benefits I will receive when I enroll into the Cleartrip Select program?

We will send you exclusive personalized offers. If this is not enough, you will also have access to our partner offers & deals. These will include offers from our bank partners, retail partners, e-commerce partners and more.

 

8. What are the terms & conditions of the Select program?

  • Membership to Cleartrip Select is by invitation only and at the sole discretion of Cleartrip Pvt Ltd and it may refuse membership to any applicant without assigning any reasons.
  • Please note that the enrollment details including the email id used for registration cannot be changed during the program tenure.
  • The Member solicits and authorizes Cleartrip to contact him by voice call, sms and/ or email for the purpose of this Cleartrip Select program.
  • Customer acknowledges that as this offer is complementary, no service deficiency claims or compensation claims shall be maintainable against Cleartrip.
  • Cleartrip Select at all times remains the property of Cleartrip, which reserves the right at any time and without giving notice to such member to withdraw the membership and benefits arising from it.
  • Cleartrip shall not be liable in the event it fails to fulfill any of its obligations under this agreement due to any natural or man-made disasters or change in law or for any other reasons beyond its control.
  • Cleartrip shall not be liable for any loss or damage, whether direct or indirect, resulting from termination or change of the Cleartrip Select Program or any of its facilities, benefits or arrangements which are made available to the Cleartrip Select Members.
  • The offer is non-transferable and non-exchangeable for cash.
  • Misuse of Cleartrip Select program or the membership benefits may result in termination of the membership or withdrawal of benefits at the sole discretion of Cleartrip.
  • Cleartrip reserves the right to terminate the Program, by giving 15 working days notice to all Cleartrip Select Members.
  • Cleartrip is the sole authority for interpretation of these terms and conditions.
  • The program is open for Indian citizens who are 18 years and above.
  • Cleartrip reserves the right to change or withdraw the program, anytime at the sole discretion of the Management. The terms and conditions of this program are subject to change without any prior notice. Disputes are subject to Mumbai jurisdiction.

Once the customer successfully enrolls, the below ‘Welcome’ email will be sent to the customer