by aum1207 on Aug 04, 2013Hotel
We stayed here some years back, sorry- there's no option so had to click Sep 2012 in the auto options.
We had a great experience. We were upgraded to the bigger suite type rooms as it was off Season. The staff was very friendly and nice. They made us sandwiches, soup and got us chips as we didnt want to eat the typical punjabi oily food daily.
The rooms, the beds, the view everything is like a palace. It was value for money.
I hope that they r maintaining the same level of service still!
by VPJoshi-Jodhpur on Aug 22, 2013Hotel
I stayed with my family at Palanpur Palace in July 2013 for two nights. The room was on top floor with a balcony from where the view wasn't good (I
requested for a room from where I could have good view). There was a partition wall in balcony of adjacent room and as such the privacy wasn't there. Surprisingly, one of window of my room fitted with AC was in adjacent balcony. Very funny. Early morning the smoke of the boiler for heating water was available in stead of fresh air in the balcony.
The room was large but refrigerator was not functioning. The room service was not bad but cleaniness in the bathroom was not up to mark.
The tariff included Breakfast and dinner. The food was good but the furniture in dining room is in bad shape and so are the table covers.
A group was staying in the hotel and another group also came the next day. Both the group had their dinner arrangement in the lawn and roof top and we were left alone. The person at reception suggested to have buffet at lawns where one group was partying. it was annoying. However the manager arranged separate food serving in dining room for us.
There is nothing much to do in the hotel and it is a place for stay only.
Not worth of the money spend
by Shesh G on Nov 10, 2013Hotel
The hotel rooms are dingy. Bathrooms are leaking.News Papers were not available.Balcony was not cleaned for the entire stay.Bed Sheets available were torn. The 3rd bed made available did not
have basic quality quilts.Food Quality was average.
The hotel standards to any standards of imagination was not even 3 star rating
by FAIZ0309 on Jul 10, 2013Hotel
place is on outskirt .........one can go by looking for peace and good treatment , but sorry to say be ready to visit only if you are ready to be
treated in worst way by the staff and the management,bear with all time poor room service ,and if ur mood is ok with some of the worst responses u get from hotel.
food is ok ok but rooms are in bad shape ........overall u end up wasting ur time and money and in turn return uwith bad memories.
palanpur palace staff must recognize now customer is king and treat them with atleast a bit of respect.
by fulbari on Jul 09, 2013Hotel
Stayed for 2 nights - of my more than 200 stays at hotels across the world, this was the worst ! From check in to check out - worst possible staff behavior - it seemed they were hosting us for free ! Avg food, big size rooms - but v poorly maintained. No facilities - restaurant looks like a dining hall. All in all a bad experience - have stayed in other places in Abu and I feel sorry I made this mistake of wasting money and time and spoiling my holiday here...
Cleartrip’s hotel ratings take into account numerous factors such as independent rating systems like FHRAI, media recognition and post-trip feedback from our customers. We make all attempts to keep this information up to date, but cannot guarantee service levels at the hotel to be consistent.