by som7480 on Apr 04, 2015Hotel
My mother and two other relatives went to varanasi. While planning for their travel, i came upon this hotel. I checked the reviews and thought to contact hotel for availability. The owner Mr. Dwivedi reciprocated in a very friendly manner and promised to take care of the guests. I was a little apprehensive since all were senior citizens and worried on how they would like the place. Initial booking was for a night, but then my mom praised all over for the good experience and warm welcome received. Staff were friendly, obedient and took good care of them. Pick up, drop, all sight seeing arrangements were done at a very nominal cost. Even my mom were offered to stay in ac room at rent of a non ac one. They stayed there for a week before returning to kolkata. Location wise this place is very near to Viswanath temple and right on the banks of the holy ganges. Overall i shall remain thankful to the "Palace on Steps" team for making their stay and they said they felt like home. A special thanks to Mr. Dwivedi.
by Kamal J on Jun 26, 2014Hotel
it was not a good hotel as per my expectation and have no AC on standard rook. Not good for Summer. Connecting roads for hotel are very bad. there is no convenience to reach hotel. No TV in Standard rooms.
by Marcelo C on Nov 24, 2012Hotel
Tivemos um problema de lotação no primeiro dia, fomos movidos para uma pousada muito inferior ao contratado, no dia seguinte fomos levados a um quarto muito bom para os padrões de Varanasi, mas a vista da janela era absolutamente incrível, janela direto no gat. Isso foi suficiente para apagar qualquer ressentimento.
by Mumbaikaa on Apr 07, 2015Hotel
This place is on the steps to ganges and if you take a room with the river view it is a great experience. I will rank this this the third
best hotel in this budget at Varanasi after Ganpati guesthouse and Alka.
If it is your first visit to Varanasi make sure to ask them for an airport pick up as it is difficult to find on your own. Though not very professionally managed the staff has been helpful and courteous. Also make it a point to take Chotu Gupta, a short guy with boundless energy, for a walk on the steps to hear some folklore about the old city.
by Narellano on Apr 06, 2015Hotel
The hotel is simple. You expect for what you pay. If you want a hotel that is overlooking/near the ganges river you may need to reconsider if you are bringing
heavy stuff or driving a car. Most if not all of the hotels, including palace on the ganges are not easily accessible. You may need someone familiar to navigate the maze-like alleys going to the hotel. If you are arriving at night, PLEASE CONSIDER TO ARRANGE A PICK-up from the hotel.
The check-in was fast and easy. I booked a Maharaja room, overlooking the ganges. The Maharajas then would have complained of how small the room and heavily infested with insects that time.I dont know if it's always like that. For my 2 nights stay in the hotel i had the same experience. The room needs a serious repair. The small table does not have a top rather it only has support and legs. There was NO TV plug rather the wire was just inserted directly into female socket. The phone was not working too.
The resto was OK. They serve both veg and non-vege meals. They even have beer.
As the review title suggests, the hotel is very near the river. From my room balcony, i can see the river and daily rituals/activities people do.
Over-all, the place is OK for the price you pay.
by Sudarshan P on Apr 03, 2015Hotel
The hotel is extremely difficult to find. It is like going through a maze and ending up at the hotel. I reached in the middle of the night at around 1 am at Mughal sarai. I had asked for a pick-up by an Auto Rickshaw. They charged me 600 rupees whereas the normal fare is 300. Had I not asked for a pick-up I couldn't have located the hotel. The cleanliness is really poor. There was no AC. The restaurant was quite normal and the pricing was exhorbitant. This hotel thrives on foreign tourists. So the pricing is pretty high. Nothing palatial about it rather than its name. The roads leading to the hotel rooms are really dirty and unhygienic. The facilities are pretty basic. If you can avoid staying here, please do so. There are better hotels than this one in Varanasi at the same price or a price little higher.
by Sandeep K on Apr 10, 2015Hotel
First of all, the nature of my trip is purely devotional. the group has 80yr old man and knee replaced woman. The hotel is not at all accessible. This is only for people who can walk and run. Forget about old people. We have to walk almost half a km through the streets to make it to the hotel. we booked two rooms. What are the odds that ACs in both the rooms are not working? and we were given one replacement. Food service is good and fresh. the staff will be very helpful but that doesnt help when they cannot meet your needs. On a whole, the trip was bad with elders in the group. It would have been different with any other hotel, that I could say.
Cleartrip’s hotel ratings take into account numerous factors such as independent rating systems like FHRAI, media recognition and post-trip feedback from our customers. We make all attempts to keep this information up to date, but cannot guarantee service levels at the hotel to be consistent.