by sundar43 on Mar 03, 2014Hotel
hotel palace on steps is very wonderful hotel to stay and very near river side view easy accessible from temple and river.Very neat and clean room and good service from hotel staff and good support and very wonderful food at nominal cost.over all good experience and nice to stay.
by TAMILRAJAN on Jan 05, 2014Hotel
Beautifully located over looking Ganges few rooms have direct view. However the restaurant is well located and accessible by all residents. Would surely recommend and sure there are no reasons to be disappointed. Pretty decent service. The rooms with a view over ganges are charged marginally higher, but worth it.
by LisaReep on Jan 08, 2014Hotel
We stayed in one of the most expensive (round) rooms with a balcony view over the ghats and ganga. This part of the hotel is a 16th century palace. The rooms are clean and the personnel is helpful and friendly. One of the guys joined us during a walk at the ghats and gave us insight information abou Varanasi, the ritual burnings and other cultural traditions. Room was clean.
by Marcelo C on Nov 24, 2012Hotel
Tivemos um problema de lotação no primeiro dia, fomos movidos para uma pousada muito inferior ao contratado, no dia seguinte fomos levados a um quarto muito bom para os padrões de Varanasi, mas a vista da janela era absolutamente incrível, janela direto no gat. Isso foi suficiente para apagar qualquer ressentimento.
by sharonpalani on Jan 16, 2014Hotel
3 words for him-Caring, Honest and Earnest, The Hotel proper may be of a reasonable standard but the steps that take you to River Ganges are very few so it makes it an ideal spot to stay. It was the Tour Guide Vicky who impressed me more than the Hotel.
by swarnadeep on Jan 31, 2014Hotel
Stayed at Palace on Steps for 3 nights and had a mixed experience. The views are great from the river facing rooms. Even the rooftop restaurant has a great view
of the river (beware the monkeys).
Pros: a. Great location- next to the ghats. They even have a stair case to the ghats.
b. Great view- If you have a river facing room. Sunrise from the balcony or on the ghats is an awesome experience and should not be missed.
a. Rooftop Restaurant- Very poor service; below-par food. Avoid it.
b. Rooms- Almost all rooms are broken and needs servicing. Pretty evident that the hotel management does not care. The blankets are stained and am not sure if they are ever cleaned!
c. Service- Terrible. The hotel management is run by a bunch of crooks. They will try to fleece money out of you at every pretext. They tried to give me a basement room with no view even though I had pre-booked and paid for Maharaja Room (don't expect a palatial experience even in a Maharaja room). Had to get into a verbal altercation with them to get the rooms with views. I overheard the reception guy charging 30% extra to a tourist from Singapore for the same room which I had rejected!
Am not advising anybody against staying at this hotel. Its a personal choice but please make sure you pre-book the room before you get in this place. One might be taken for a ride otherwise.
Cleartrip’s hotel ratings take into account numerous factors such as independent rating systems like FHRAI, media recognition and post-trip feedback from our customers. We make all attempts to keep this information up to date, but cannot guarantee service levels at the hotel to be consistent.