by ECJackson on Jan 25, 2014Hotel
I had a wonderful 4 night stay at the POG. The staff were friendly always ready to help and give assistance. The food was good, did not try the bouffet. I was in 107 which was nicely decorated and very clean and yes the window faces a wall, so what, it was incredibly quiet, the idea is to spend as much time roaming along the ghats. One has to remember that this would have been someone's home rather than set up as a hotel. I didnt find the little restaurant downstairs at all dingy but rather had character. I did thorough research before coming to Varanasi and I couldnt find any better accommodation in the price range on the Ganges as mentioned by other reviewers that there were better places. As to the wifi, I had no trouble it worked well and I hardly saw having to get a scratch card from the desk an inconvenience. This hotel is not going to appeal to those with entrenched western tastes better to stay at one of the many western style hotels away from the Ganges who provide tea making facilities in the room. But you will however, miss out.
by JhhDjh_11 on Jan 27, 2014Hotel
Older style hotel in the banks of the Ganges. We had a downstairs room which was comfortable while not especially functional. Our downstairs room had no windows and the walls were quite thin! Hotel location is excellent and the staff are very friendly. Rooftop restaurant not open as it was undergoing renovations, but the small ground floor restaurant serves excellent India meals and we could always get a chai tea with a smile at any time of the day. Wifi can be purchased for one hour or one day at reasonable rates but is not free. Good location, clean, comfortable, friendly staff and right on the edge of the Ganges. (The hotel was also the choice of a very well known BBC film crew who were staying at the hotel while filming a segment on the River Ganges)
by karmabuddha on Mar 03, 2014Hotel
We stayed here for 5 nights. There was a mix up with our room, which meant the first night was in a room with a wall 1 m away from the window. After complaining to our tour agent we were offered the room right at the top of the hotel. It has a private balcony, with a wonderful view of the Ganges. However the room was very small with no hanging space. We were told that it was originally a suite with a room above but due to it being a heritage building the local authorities made them take it down. We were however happy to take this room as being at the top it was the quietest room. Our fist night being unbearable due to the walls being paper thin. The down side was that we had to climb 108 steps to reach it !! My real complaint however was the dining room. It is very dark and grim. There is really no character at all. The table linen was filthy as were the uniforms of the waiting staff. Having said that we ate there every night choosing al la carte, hoping it was the safest option. And we had no problems. I believe that this hotel is getting away with high prices and sloppiness purely because of its location and the fact that it's visitors are transient. There are I believe plans for a larger hotel to refurbish one of the many empty buildings along the ghat. If that happens this hotel will be forced to up its game. I would suggest however they should do that anyhow. As with a previous review I would also recommend they replace the bed linen. The bed sheets were like sandpaper. Should also say that unfriendly staff became much more friendly with each tip.
by Chris W on Mar 01, 2014Hotel
This hotel is incredibly shabby and run down. The shower was cracked and chipped. The loo flush was not strong enough, no plug etc etc. It was incredibly noisy with every noise in the hotel heard. The roof top restaurant was out of action and the basement dining room was the most cheerless and depressing place to sit. Service slow albeit amiable. One night more than enough
by ErnSan on Feb 08, 2014Hotel
My husband and I stayed there on 11/1 to 13/1/2014. We were totally appalled by the cleanliness and attitude of staff. Especially the front office manager. He
ripped us off for 2000 rupees saying that we had not paid for transfers even though we produced the voucher. On our return to Australia our agent stated all had been paid. The front office would not give an account and were very intimidating when requested for one.
Renovations happening on the roof which went on all day till about 8pm in the evening. The noise shook the building. The linen was grey and old looked like it was washed in the Ganges.
If I could give advice I would say avoid at all costs. Boat trip access is very poor and unsafe. Food mediocre and service very poor. This hotel needs to be aware of the principles of good service as it cannot be found at this hotel and perhaps TripAdvisor should not promote it.
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