by Vicky_US on Jun 30, 2015Hotel
This time I though of coming with family n I stayed for 2 nights on the weekend. I was thrilled with their unique shots of welcome drink n had 3
altogether as day was little hot.
I had nice brunch at their All day dining with unlimited drinks. Children activity was average rather nothing great. Restaurant was packed with decent crowd. Evening was fantastic at La BREZZA their Italian restaurant & we were served a slice of Mango Pizza with some berry syrup was amazing. Before that we heard their live Piano for 30 minutes which was very nice.
Breakfast was pretty decent. Their cold section was lavish. We took a Linzer Torte from their Bakers Studio which was good.
Special thanks to Dalvir, Mohit Chauhan, Mangal and Nitin . Thank you guys n see u soon in August.
by PravsB on Jun 27, 2015Hotel
We have stayed here twice for 2 nights apiece. It really is a very nice property. Had a few hiccups with service at check in and their main restaurant Eggspectation but it was all more than made up for by the staff after I let them know my feelings quite clearly. The rooms itself are very nice with a lovely bathroom. Peaceful and quiet place to spend time. Ate at all their restaurants and food is good as well although the choice is limited at their Italian restaurant La Brezza. We would come again.
by RoverUKV on Jun 22, 2015Hotel
My husband booked Jaypee for a pleasant stay. Pleasant should not be the word .. it should be memorable stay! The moment I walked in every one made me feel so comfortable. I checked in at 1 am and without asking I had tea and coffee served as they understood we had travelled a lot. Our room was upgraded and we had a beautiful pool facing suite to stay. Everything there was just perfect. I do not know the name of the person who assisted us while we checked in, but thanks to all there in the resort. You guys rock!
by zunzanzua on Jun 29, 2015Hotel
We were here for the weekend. The property seems very flattering but i am not very happy with the services we were provided.
As we entered, we were not served water, forget the welcome drink. When i asked a front desk officer to help me with a glass of water he sent a lady to fetch it for me... All formalities were being done & the lady came back with no water.. i asked another woman who was wearing the manager's badge i think and she called for it too... too my agony i was still thirsty while all check in processes were complete.. I pointed this out to the front officer & again someone was sent. It seemed as if their taps had all dried up and they were too embarrassed to share that with me. Ultimately i went to their restaurant and asked the manager who thankfully helped me.
The rooms are very nicely done and are comfortable. Opt for golf course view. We checked in in the evening and so we ordered for in-room dining.. the attendant came after a veryy long time but the pasta and bruschetta we ordered, was good.
I must mention that the dinner we called for was just plainly atrocious. I have never had such a bad meal ever in my life. We ordered from their 24 hours menu and it seemed as if they had heated some frozen food and served them on platters. If i am not wrong it WAS the frozen food available at any random shop. this is disgraceful. We rejected the food and ate chips, chocolates etc. We sounded this to the manager the next morning.
Breakfast was fine. Like any other hotel's. But the way it was arranged was to chaotic. For the longest i could not find the egg counter which was hidden behind the South Indian food table. Now that is not how buffet is laid. Also, the sun-side up that came in was totally punctured. I was appalled to see that the attendant brought that omelette to me and furthermore, the chef could even sallow something like that to be served to the guests!! Of course i sent it back and asked for another.
While we went for breakfast and then o the pool, we had asked the housekeeping to clean up the room until we returned... we came back after swimming, then strolling and taking a complete tour of the property but our room was as untidy as we left it. When we called up the housekeeping, they told us that they could not reach our room!!!! I was shocked. Since 8am until noon we were not there and the HK staff could not clean it up.
Overall, the staff is too lazy and slow. Services are just not up to the mark.
by anshugupta_199032 on Jun 22, 2015Hotel
It Is One Of The HOTELS That I Would Never Like TO Visit Ever In My Life...Food there is not good at al..You will ask for Roasted Chicken AND they will give you BOILED CHICKEN..AND THEY CHARGE FOR EVERY DAMN FACILITY IN THEIR Hotel ; From Using SWIMMING Pool To Entry IN Sports Club..IT Iis mere wastage of money.
Cleartrip’s hotel ratings take into account numerous factors such as independent rating systems like FHRAI, media recognition and post-trip feedback from our customers. We make all attempts to keep this information up to date, but cannot guarantee service levels at the hotel to be consistent.