by Baptist S on Jul 29, 2014Hotel
The hotel is centrally located in the Cantt. area. The room alloted to me was beyond expectations, very clean. So also the toilet and bathroom. The buffet breakfast was excellent, there being a lot of variety. As I was on a business trip, I could not enjoy the swimming pool and spa, and the lawn which were located in the hotel. A beautiful bar with retro music. The food was a bit on the higher side, which was the only minus point. Else I thoroughly enjoyed my stay and will definitely visit this hotel again on my next visit to Varanasi.
by A TripAdvisor Member on Mar 03, 2014Hotel
Totally good hotel iam mention only - points to improve phone maintence and only one plug point is is room should provide one more to charfge the cell Like food.but to add south indian dishes.totally good hotel.
by A TripAdvisor Member on Apr 16, 2013Hotel
by A TripAdvisor Member on Apr 16, 2013Hotel
by 1234578 on Apr 09, 2015Hotel
We loved the hotel bc of the pool and the most excellent food. Our room was just ok - fine but ok. The reason we would highly recommend is that in Varanasi it is nice to get away from the main town area bc it is so hectic and loud and hot. Surya is quiet and has a fabulous pool. If I ever go back to Varanasi, I would absolutely stay here.
by Sarita G on Apr 09, 2015Hotel
Comfortable property in the new part of the city. Need a vehicle to get to theGanges but once your sightseeings are over, it is a perfect place to relax by the pool. Good sized rooms and plasant staff.
by Anirudhan M on Dec 30, 2013Hotel
Stay at Surya,Varanasi was not at all comfortable .The rooms are so small and congested, its not worth to be called a deluxe room with that exorbitant rate.There is hardly any space to move around in the room.
by Tosin D on Apr 13, 2015Hotel
I think the hotel is one of the best you'll get in Varanasi but there are caveats.
We arrived after a very lengthy journey and were exhausted -- so much so, that we desperately needed a nap. This was not to be so. There was extremely LOUD construction going on from the minute we checked in until dinner time (around 6). At some points, it literally felt like the hammering and drilling was going on in my head. I managed to get a few minutes of sleep but would be up again once the hammering/drilling commenced. It was very distressing but we managed. A few other issues we noticed: at one point I was sitting in the lounge/check-in area and a group of men walked in and picked up the water jug meant for guests and drank directly from the jug (putting their mouth on it). The front desk staff was not paying attention and I had to tell him what happened once the men left -- but it was very disturbing to think that the water meant for guests was being dirtied in such a way. I would avoid the water pitcher. Also, because of where we were (lush grounds but close to the streets), we did see a few mice but there were none on our room. Another issue that I found in several hotels during my visit to India is that hot water is not available during certain times of the day. For this reason, I ended up taking a cold shower or two during the afternoons or early evenings before the hot water was turned on.
On the good side, the staff was very kind, helpful and friendly (a very important part of any hotel stay) and the bar was fun with the happy hour deal.
by etlddfm on Apr 13, 2015Hotel
Stayed one night in April 2015. We had Room 316 that had pleasant views over lawns to the rear of Reception. The room was small but had everything
we needed apart from free WiFi -- there was a charge of 150 rupees per 24 hours. There was noisy building work going on at the hotel, but we were assured that it would stop at 6pm and not start again until 10am. We were relieved that this turned out to be true.
We went to the restaurant for lunch and I chose a dish that was one of the Chef's Recommendations. When I gave my selection to the waiter I was told "No. It is too spicy." I was astonished that someone who had just met me could possibly know my taste for spicy food! I insisted that I wanted the dish and the waiter reluctantly took my order. As it turns out, I really enjoyed the food.
The pool was large and there was a handy bar serving alcohol. Although Varanasi is dry, the hotel is far enough away from the centre to be allowed a liquor licence. There were hawks circling overhead that mostly kept away the pigeons. The building work was noisy however, and at one side of the pool the dust from the work was intrusive.
Breakfast the next day was a buffet affair but with someone available to cook waffles on demand. My partner ordered a waffle, but it never arrived. The cook disappeared ten minutes after the order so must have forgotten about it.
I would stay here again once the building work is finished
by Mahak28 on Apr 08, 2015Hotel
Sadly, the experience that they promise of here,on tripadvisor, is completely different from what they give during your stay. The sole aim of the employees of this property is to cater to the foreigners staying on the property. On the second day of our trip, me and my friends just wanted to enjoy ourselves and so went to the pool dressed in clean clothes. As soon as we had started enjoying, the manager on duty, Mr Manish, asked us to come out only because a "foreign" guest complained that we were not dressed in correct attire. On checking if she actually had complained, we figured out that she had only inquired and not complained about it. So you can see how you are discriminated in your own country on the basis of whether you are a foreigner or not. If you are okay with facing such discrimination, you can go ahead and stay here. Rest is your own choice!
Cleartrip’s hotel ratings take into account numerous factors such as independent rating systems like FHRAI, media recognition and post-trip feedback from our customers. We make all attempts to keep this information up to date, but cannot guarantee service levels at the hotel to be consistent.