by A TripAdvisor Member on Jun 27, 2013Hotel
This trip was beautiful only because of this stay. Rooms are very nice in the price range. Buffet breakfast was awesome. Room service, cleanliness, environment inside hotel were just superb. Check In was very easy & hassle free. Nice co-operative staff. Only issue was with hot water supply.
by Gopal K on Dec 12, 2012Hotel
Hotel Ideal tower is ideally located at Varanasi away from the busy streets. Very courteous staff in the reception, rooms are very clean and the food awesome. I will definitely recommend this hotel for others and its services are more then a five star hotel.
by gaurav p on Jun 30, 2015Hotel
I am frequent visitor.
And visited a lot
Stayed in many hotels but found this as best choice
Very delicious food
All the amenities a 5 star provide you
In fact they provide you services from its 5star
I.e joint to it
by Anjan S on May 01, 2013Hotel
The hotel has good clean rooms. Food is acceptable, however if you are looking for western cuisine, it is not up to the mark. The staff at the reception are kind of indifferent and don't show much interest towards the guest. After checking in the guys at the counter did not bother about asking the bell boys to help me with the luggage or guiding me to the room...you are on your own. It's not that the staff are impolite but they lack the professional touch.
by vkeer on Apr 24, 2015Hotel
Rooms are nice, clean, spacious however service is pathetic. Hotel is currently under renovation so the entry is from Rivatas which is also an Ideal group property right next to it. Tea served was not fresh, they re-heated a previously made tea and served which we threw away. Location is good as the property is in Cantonment area and mall is within the walking distance.
by 58lukem on Jun 18, 2015Hotel
The worst hotel I have ever lived. The staff were not helpful and kept selling how good their taxi service was without answering our questions. The shower provided was not hot enough. Besides, they charge you for the wifi with 200rs per person per night. That's totally outrageous and ridiculous. How come I have paid a lot for one room without wifi. That's disappointing and miserable.
by Terrence L on Jun 18, 2015Hotel
The hotel is overpriced. The shower water is cold even I asked staff to fix it. Cozy room but stains on the blanket and pillow cover.
The most terrifying is the dishonest staff. I asked the price to the airport and he answered me they have cars that charge 825inr. And then I further ask them what if I hire a tuk tuk by myself. He said the price is more or less the same and suggest me to take their car but finally I hire a tuk tuk to the airport for only 250inr. It's ridiculous for a staff behavior like this. Worst hotel I ever live in India.
by vm_denmark on Apr 28, 2015Hotel
We stayed a family of 4 in this hotel 3 nights febr15:
Pros: Spacious rooms, good indian food in the restaurant at resonable prices.
Cons: There are many... The pool is building site and looks like a picture from a war zone devestation. We were told that renovation is going on but never saw anyone working anywhere. The people that work in the restaurant are arrogant. The toilet in the lobby looks like a Delhi train station public toilet, it is absolutely disgusting! We stayed in a room close to the elevators and were unable to sleep anytime during the day as the cleaning people caused so much noise and chaos and the phone in the passageway was constantly ringing as they called eachother from the other floors. The hotel is very badly managed as I see it. Massage was overpriced,very poor and a waste of time. Wifi was very slow and charged at 200 rupies a day per device.
Cleartrip’s hotel ratings take into account numerous factors such as independent rating systems like FHRAI, media recognition and post-trip feedback from our customers. We make all attempts to keep this information up to date, but cannot guarantee service levels at the hotel to be consistent.