23 May'25
24 May'25
1 room, 2 guests
Wingston A Treehouse Hotel- Mathura
Garravkendra, Vrindavan | Fri, 23 May - Sat, 24 May | 1 Room, 2 Adults
No rooms available
Wingston A Treehouse Hotel- Mathura
4-star Hotel · Garravkendra, Vrindavan
3.5
10+ ratings
Amenities
Bar
Shuttle service
Train station pickup service
Sauna
Butler service
Room service
Property rules
Check-in: After 02:00 PM, Check-out: 12:00 PM
Unmarried couples NOT allowed
Guests below 18 years of age NOT allowed
Alcohol consumption allowed within the premises
Pets NOT allowed within the premises
About property
See all 104 photos
Cleartrip ratingsCleartrip’s ratings, determined by a proprietary algorithm, and reviews reflect recent publicly available guest experiences. The insights are powered by third-party AI and may not be fully error-free or exhaustive. We advise user discretion.
Cleartrip’s ratings, determined by a proprietary algorithm, and reviews reflect recent publicly available guest experiences. The insights are powered by third-party AI and may not be fully error-free or exhaustive. We advise user discretion.
3.5
10+ ratings
5
2
4
0
3
4
2
2
1
3
2.1
4.0
2.6
AI generated summary from recent guest reviews
Cleanliness
--
Too few ratings
Travelers say the cleanliness of the hotel needs improvement, with mentions of dirty washrooms and poor housekeeping.
Service
1.0
Travelers say the hotel's services need improvement, with poor staff response, rude behavior, and inadequate room service.
Services
Staff Response
Rude Behavior
Location
3.5
Travelers say the hotel is easily accessible, but transportation to and from Vrindavan can be challenging.
Easily Accessible
Transportation Challenges
Reviews
Happy journey.
5/5
·
Trek62965512677 on Sep 16, 2024
I went to Mathura with my family. I stayed in Wingston Hotel Mathura. Hotel is very beautiful and room are also very comfortable. Staff in the restaurant and room service is polite and well behaved. We had food in the restaurant food was very tasty and service was very prompt. Overall our stay in Wingston Hotel was memorable.
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Memorable Journey
5/5
·
Connector63550900811 on Sep 16, 2024
I stayed with my colleague in Wingston A treehouse hotel Mathura. Location was perfect very near to NH2. Room was clean and looking shoo cozy, especially newly renovated rooms are amazing. Overall room, location, restaurant and bar is excellent. I enjoyed my journey with friends. Wingston has made my journey so memorable. Thanks to management and team Wingston.
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Utter disaster
1/5
·
NiyatiS49 on Nov 03, 2023
I would give negative stars if the option was available. Terrible hotel. Very dirty. The hotel is very far from the station. The staff is rude and downright dismissive. They don’t even acknowledge your existence. We stayed there from oct 25-27. But the place was terrible. We paid for early check in as well, but they gave us a room with broken tiles, missing shower curtain, broken toilet paper stand. See photos. We went for breakfast, which was supposed to start at 7:30, but was not open till 7:50 am. The food was not enough for even 10 people. The server was extremely rude. First day they served poha which was extremely oily and raw. I actually threw up after eating their food. We requested chai 5 times before they bothered to listen to us. Also, the staff seems particularly disposed to ignoring Indians, while preferring to cater to foreigners. You can talk, request , they won’t even look at you if you are not white. If you are at the breakfast at the same time as non-colored people, be prepared to be treated as crap. Not to mention the hotel was under construction and you could hear noise all day. It was constant banging till 11 pm in the night. Our A/C was also not working. Finally, we were suffocating in the room so we asked them outright why they have given us such a room. Then they changed our room to a much better room, but their service was still horrible. We just skipped any breakfast in their hotel after that. I was took scared to try. Please avoid. It is also hard to get transportation to and from the hotel as it is so far off the center.
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Poor services
2/5
·
Connector21338584268 on Aug 20, 2023
Very very poor services not recommended at all. No response from staff. Staff treatment not well. Grooming of staff and room services need to improvise. My family suffered for basic services very bad experience. Very poor services
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No water in washroom
1/5
·
Nupur_Agarwal_28 on Aug 13, 2023
There was no water in the washroom . Washroom that too female washroom was so so so very dirty . No water in the flush . So bad smell was coming in the washroom . And staff is very rude n non friendly
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