30 Mar'24
31 Mar'24
1 room, 2 guests
The Viceroy Comforts
Ramachandra Agrahara, Karnataka | Sat, 30 Mar - Sun, 31 Mar | 1 Room, 2 Adults
General
Amenities
Rules
About
Reviews
Location
Rooms
₹2,500
/ night + ₹285 tax
(142 reviews)
Cancellation till check-in available
With Cancel For No Reason powered by Cleartrip
Free breakfast on select plans
Some plans include free breakfast
WiFi services
24-hour front desk
Air conditioning
Housekeeping services
Accessible facilities
Check-in: After 01:00 PM, Check-out: 11:00 AM
Cancellation till check-in available, with Cancel For No Reason
Guests below 18 years of age allowed
Alcohol consumption NOT allowed within the premises
Pets NOT allowed within the premises
DEAL OF THE DAY
+ ₹285 tax
/ night
₹2,500
19% off
(142 reviews)
5
23
4
57
3
28
2
19
1
15
Location
Rooms
Service
Value
Hygiene
·
Lokii78 on Apr 23, 2022
I have been travelling from last 20 yrs all over India but this was the worst experience I had, we were 10 people including a kid with 4 rooms booked and reached around 2330 hrs and to utter dismay found AC for two rooms not working, The night shift manager didn't do anything and was like "do whatever you want I can't do anything, I cannot call any technician". We came to know from the waiters that those ac's were already not working but they allotted it to us. We had to use extra beds in two rooms and adjust. On top of it these people didn't refund any amount to the travel advisor from where we booked the rooms. They informed us that the GM also didn't help. Putrid, horrible service,never opt for this hotel untill you are in dire need. The Only good thing about the hotel was the breakfast.
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123BharatT on Mar 04, 2020
If you want to spoil your trip so choose this property. We spend 01 day in this hotel with student group very hopeless service thay didn’t give room service and all. One small mistake done by my student in DJ hall.. they charge 10,000/- we think they alrady planned to recive extra mll ok money from student group
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Chandan B on Apr 16, 2019
Was in a family suite for one night paying about 5.5k through Expedia. The stay was not worth the money I paid. At around 8 pm in the evening, only to find an assistant cum clerk cum manager type fella who scanned my DL as identity proof. Was promised a family suite on Expedia, however the long room had an additional makeshift old folding bed with a worn out body. Did not have a sound sleep owing to the clinking sound of that bed all throughout the night. AC and hot water flow was working thought. Overall a forgettable experience.
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Monica S on Oct 05, 2018
Very badly maintained hotel. The room they gave us (212) smelled like mold that even gave me allergy and the wifi signal kept disconnecting. I asked to change to another room. In the next room (202) the wifi signal was better and the mold smell was not strong. But the air conditioning smelled like mold again. We decided to stay in this one thinking that probably all the rooms smelled like that. At night I wanted to take a hot shower before going to bed and the hotel didn't have hot water. I called reception and I was told I would have hot water in 10 minutes. After 10 minutes I tried to take my shower, but no hot water again. I called reception again and again after every 10 minutes and every time I was told I would have hot water in 10 minutes. I had to wait around 40 minutes hearing the same excuse. I ended up taking a cold shower. In the morning I had another shower hoping this one would be hot. It started hot but after 3 minutes the hot water was over. Cold shower again. They provide Internet access for only one device. For the second device they charge extra. So they don't provide BASIC things like hot water but charge you for Internet access. Very poor hotel, even though they try to impress you with nice decoration at the lobby. It is worth paying more for a better hotel that doesn't try to deceive you with nice decoration or with the reception information.
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Srinivasan L on Aug 01, 2018
I had stayed at Hotel Viceroy Comforts for 3 days from 27th Jul, 2018 to 30th July, 2018. The receptionists Sinchana and Ranjana were extremely helpful, hospitable and the check-in was done quickly and efficiently. The general area, passages, lift are all maintained very well. Spacious property and the ambience is good. The room allotted was quite spacious and well-done except for a broken glass in the side wall panel. I reported the same to the reception to be inspected as it could cause grievous injury and as a guest I didn’t want to be questioned about this damage at the time of checkout. However, for the 3 days I stayed at the hotel, no one bother to inspect it. Then came a series of disappointments : 1. Did not get hot water supply in the bath. Tried informing the Housekeeping which almost doesn’t exist in this hotel as I experienced in the 3 days of stay. Subsequently, I requested the reception and then the hot water valve was opened wherever it is located. 2. On day 1, I had a problem with the flush knob in the bathroom as it was getting stuck and copious water was flowing in the closet which couldn’t be stopped. I brought it to the notice of housekeeping (through the reception as housekeeping never ever lifted the phone whenever I tried for them in the 3 days of stay). They got it temporarily fixed through a housekeeping staff. However, it again repeated in the evening and enormous water got wasted overnight. I again lodged a complaint on the same. Nothing much happened except providing a temporary fix. Hence I requested for a change of room on the 3rd day which they obliged. 3. Daily cleaning of the room, change of towels - housekeeping was skipped on the first two days and they obliged when I requested for it on the 3rd day. 4. Daily Breakfast has a choice of just two pre-fixed snacks apart from bread & butter. Evening snacks options almost don’t exist. I was told I can order tea or coffee. 5. No newspaper was provided despite being requested for choice of newspaper the guest would prefer. 6. You have a problem viewing T.V., the housekeeping will bring a T.V. remote and set it right but take away the T.V. remote. You are only provided set-of-box remote. 7. The most disturbing (dis)comfort was with their WiFi connection. They provide a daily plan token which the guest has to use daily by entering the login and password. Except for couple of hours of WiFi, I could not use the WiFi for the rest of my 3 days of stay as it wouldn’t connect. At the reception, they did try to help me by providing alternative tokens and in fact, they even tried several times int the 3 days getting my mobile connected with the hotel WiFi but couldn’t do so. They expressed that, probably there was a problem with their WiFi Server. In fact, WiFi was one of the main motivation for me to book my stay at this hotel. This was a big let down !!!! 8. 90% of the staff don't understand any other language other than Kannada - this is true with the house keeping, room service, restaurant and some reception staff. Is this a 3 star hotel in a tourist centre !!!??? I believe, going by the pre-requisites of a 3 star category hotel which Hotel Viceroy Comforts is, it leaves a lot to meet with the expectations of its guests and also the necessary provisions and services.
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Double Bed · 200.0 sq.ft
TV
Dustbin
Toilet
Towels
Flat-screen TV
No meals included
Cancellation policy
Free cancellation
Fully-refundable
/ night
by
DEAL OF THE DAY
+ ₹285 tax
/ night
₹2,500
19% off
Breakfast
Cancellation policy
Free cancellation
Fully-refundable
/ night
by
DEAL OF THE DAY
+ ₹399 tax
/ night
₹3,500
19% off
No cost EMI from ₹1,075