24 Apr'24
25 Apr'24
1 room, 2 guests
THE ROA HOTEL
Ghatkopar West, Maharashtra | Wed, 24 Apr - Thu, 25 Apr | 1 Room, 2 Adults
General
Amenities
Rules
About
Reviews
Location
Rooms
₹5,799
₹3,943
/ night + ₹557 tax
THE ROA HOTEL
3-star Hotel · Ghatkopar West, Mumbai
3.6
40+ ratings
Good Service ·
Clean And Hygienic Rooms ·
Good Location
AI generated highlights from recent guest reviews
Cancellation till check-in available
With ClearChoice Max powered by Cleartrip
Free breakfast on select plans
Some plans include free breakfast
Amenities
Air conditioning
Housekeeping services
Lift/ Elevator
Restaurant
Parking
Airport shuttle service
Property rules
Check-in: After 02:00 PM, Check-out: 12:00 PM
Cancellation till check-in available, with ClearChoice Max
Guests below 18 years of age NOT allowed
Alcohol consumption NOT allowed within the premises
Pets NOT allowed within the premises
About property
See all 52 photos
₹3,943
+ ₹557 tax
/ night
₹5,799
32% off
No cost EMI from ₹1,500
Cleartrip ratingsCleartrip's ratings are determined using a proprietary algorithm, reflecting recent real-world guest experiences.
Cleartrip's ratings are determined using a proprietary algorithm, reflecting recent real-world guest experiences.
3.6
40+ ratings
5
10
4
10
3
10
2
7
1
4
4.0
3.2
4.3
3.3
3.2
AI generated summary from recent guest reviews
Location
3.5
Travelers are saying that the hotel has a convenient location, within walking distance from the office in Ghatkopar. They also mention that the hotel is close to public transportation, with nearby restaurants and attractions. The overall safety and vibe of the hotel's location are also praised.
Nearby Attractions
Accessibility
Safe Neighborhood
Service
2.1
Travelers have praised the staff behavior at the hotel, describing them as caring and attentive. They also appreciate the staff's knowledge and helpfulness during interactions. The check-in and check-out experience is mentioned as smooth and efficient.
Value For Money
1.3
Guests have mixed perceptions about the value for money at the property. Some found the overall cost of their stay to be reasonable and felt that they received good value, particularly in terms of room rates and dining costs. However, others felt that certain aspects, such as additional charges, were overpriced.
Value for money
Reviews
A Disastrous Stay at The Roa Mumbai
2/5
·
Dakshtalreja on Sep 14, 2023
My recent stay at The Roa Mumbai was nothing short of a nightmare. The hotel's staff were shockingly rude and unhelpful, displaying a complete lack of professionalism. The breakfast buffet was a major letdown, with a severe lack of variety and poor-quality food. The rooms were a disaster – smelly, untidy, and in desperate need of maintenance. The ancient, uncomfortable beds made it impossible to get a decent night's sleep. Overall, my experience at The Roa Mumbai was a complete waste of money, and I strongly advise against booking a stay there. It was unquestionably one of the worst hotel experiences I've ever had.
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WORST STAY OF MY LIFE
1/5
·
Caroline R on Apr 25, 2023
This place is hell on earth. I have never stayed in a hotel which is so disgusting and has the worst customer service. I booked an executive room and what I was given is even undescribable. The AC was not working. The sheets and towels were smelly, the room was dirty. The bathroom was so dirty that I felt worse after taking a shower. The water in the bathroom was muddy and brown in color. I somehow stayed one night and wanted to vacate the next day and asked for a refund. I was denied just because I made an online booking. IN WHAT AGE DO WE LIVE IN? Everyone does online booking. I showed the pictures and looks like the management doesn't care. NEVER EVER STAY AT THIS PLACE!
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Life Threating Hotel - Stay away
1/5
·
cacsyogi on Aug 20, 2022
I am writing this review after experiencing the worst experience at The ROA Hotel, Ghatkopar, Mumbai. Rooms were ok, not good not bad. Worst food, worst taste & worst hospitality. An example that you should not trust these type of Hotels online at all. During my stay they served Aloo Prantha with a *HUGE STAPLER PIN* risking my life in breakfast and next day found hair in my Sambhar Idli. I complained about the food but no strict action was taken by the management rather the steward taunted me that 'Sir you complained of me at the reception'! I write a short mail to hotel mgmt. about this incident, but not even a single response I got from any person from the hotel. That was the least expected. The attitude of the Management towards the problem was inappropriate. In the Interest of Public at large, I would recommend everyone to take a note of the same and try to avoid such type of hotel..
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MOST pathetic experience of any hotel i stayed in MUMBAI -PLEASE NEVER STAY HERE
1/5
·
Rahulsh474 on Mar 01, 2022
The hotel is just completely unprofessional and not fit for anyone even traveling for leisure or business. The rooms are shabby, bed sheets are with burnt marks, the toilet hardware doesn't work properly. I visited this hotel as it is close to my office in Vikhroli, but this turned out to be my biggest mistake in life. Issues i faced that the staff denied to solve at all: 1. They served me one day old food in breakfast and never responded to my complaint. At this time of health crisis, they are playing with guest health. NOT SUITABLE for family at all... 2. They charged me for wifi and it dosen't work at all - speed of less than 1 MBPs (impacted my business calls) 3. for one room service, they take atleast 1 hours of luxury wait time. For a simple request of warming up my food, they kept me waiting for 2 hours. 4. Room is not cleaned until i shout on it 5. The receptionist on the night shift is always sleeping on the shift and does not pick up the call at multiple occasions
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Stay at The Roa Hotel
2/5
·
Rajesh P on Sep 10, 2019
The stay Roa Hotel was very disappointing. The facility lacks a 3 star status. The rooms are flimsy and so are the furniture. Dare not open the curtains as you will get a filthy view. A bit of advise that never book a cab through hotel as they will charge you at least 5-6 times the actual OLA charges.
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Location
Ghatkopar West, Mumbai, Maharashtra, 400086
Rooms available
Filter rooms by
No cost EMI - Pay in 3 interest free EMIs with 5 major banks
Executive
Air conditioning
Attached bathroom
Blanket
Bottle of Water
Desk
+ 19 more
Room Only
No meals included
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹579
/ night
by
₹3,943
+ ₹557 tax
/ night
₹5,799
32% off
No cost EMI from ₹1,500
Room with Breakfast
Breakfast
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹579
/ night
by
₹4,079
+ ₹576 tax
/ night
₹5,999
32% off
No cost EMI from ₹1,552
Room with Breakfast & Lunch/Dinner
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹579
/ night
by
+ 1 other inclusions
₹4,487
+ ₹634 tax
/ night
₹6,599
32% off
No cost EMI from ₹1,707
Boutique
Air conditioning
Attached bathroom
Blanket
Bottle of Water
Desk
+ 19 more
Room Only
No meals included
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹579
/ night
by
₹3,943
+ ₹557 tax
/ night
₹5,799
32% off
No cost EMI from ₹1,500
Room Only
No meals included
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹579
/ night
by
₹4,079
+ ₹576 tax
/ night
₹5,999
32% off
No cost EMI from ₹1,552
Room with Breakfast & Lunch/Dinner
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹579
/ night
by
+ 1 other inclusions
₹4,487
+ ₹634 tax
/ night
₹6,599
32% off
No cost EMI from ₹1,707
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