21 Apr'24
22 Apr'24
1 room, 2 guests
The Retreat Hotel & Convention Centre
Madh, Maharashtra | Sun, 21 Apr - Mon, 22 Apr | 1 Room, 2 Adults
General
Amenities
Rules
About
Reviews
Location
Rooms
₹9,412
₹7,600
/ night + ₹1,440 tax
The Retreat Hotel & Convention Centre
5-star Hotel · Madh, Mumbai
3.6
60+ ratings
Gourmet Cuisine ·
Relaxing ·
Scenic Surroundings
AI generated highlights from recent guest reviews
Cancellation till check-in available
With ClearChoice Max powered by Cleartrip
Free breakfast on select plans
Some plans include free breakfast
Amenities
Jacuzzi
Swimming Pool
Housekeeping services
Laundry
Bell staff/porter
Parking
Property rules
Check-in: After 12:00 PM, Check-out: 10:00 AM
Cancellation till check-in available, with ClearChoice Max
Guests below 18 years of age allowed
Pets NOT allowed within the premises
Smoking allowed within the premises
About property
See all 91 photos
₹7,600
+ ₹1,440 tax
/ night
₹9,412
19% off
No cost EMI from ₹3,013
Cleartrip ratingsCleartrip's ratings are determined using a proprietary algorithm, reflecting recent real-world guest experiences.
Cleartrip's ratings are determined using a proprietary algorithm, reflecting recent real-world guest experiences.
3.6
60+ ratings
5
30
4
9
3
10
2
4
1
9
4.2
4.3
5.0
4.0
2.8
AI generated summary from recent guest reviews
Location
3.8
Travelers are praising the hotel's convenient location, with many mentioning its proximity to public transportation and nearby restaurants. The hotel is also praised for its proximity to popular attractions and the overall safety and vibe of the location. The last-mile reach is easily accessible. The hotel's beachfront location and scenic view are also popularly mentioned by guests.
Nearby Attractions
Convenient Location
Scenic
Safe surroundings
Service Excellence
3.5
Guests praised for their helpfulness and professionalism, with guests mentioning their extensive knowledge and willingness to assist with any requests. The check-in and check-out process is smooth and efficient. There are mentions of 24/7 service and airport transfers, adding convenience for travelers.
Hospitality
Helpfull staff
Value For Luxury
3.6
Guests had mixed perceptions regarding the value for money at the hotel. Some felt that the overall cost, including room rates, dining costs, and additional charges was expensive compared to the quality of their stay. However, others believed that the price was justified by the services and amenities offered.
Value for Money
Reviews
RELAXATION PARADISE
5/5
·
jaisatwani on Mar 26, 2024
Best hotel if you want an out of city experience in the city itself . It is located away from the hustle and bustle of Mumbai , despite being in Mumbai . 1) Rooms - The rooms are very comfortable . Take the sea view option . It is approximately a thousand more , but worth the money . Again , first try for A wing , then B wing . View from A wing is the best . Avoid C wing , if possible ( view not the best ) . Try for higher floors 7 , 6 or 5 , else the coconut trees will block the sea view . If you are a big group , then request for interconnecting rooms in advance . 2) Food . Tangerine cafe is the 24 x 7 coffee shop . It is also the place for breakfast , lunch and dinner buffets . Oriental Bowl is the a la carte Chinese restaurant . When you book the stay , go for the MAP plan ( breakfast , 1 major meal - lunch or dinner , and afternoon tea ) . The hotel does not offer an AP plan ( all meals included ) . There is no nearby restaurant , so if you dont take the MAP plan , then you have to order A la carte from the hotels restaurants , which are on the higher side . Pro tip - There is a restaurant around 10 minutes drive from the hotel . Name of the restaurant is BOLLYWOOD STARS . They deliver meals to the hotel lobby , from where you can collect and eat in your room . Food is quite delicious and reasonably priced . Dont forget to tell Bollywood Stars to include cutlery ( wooden spoons and paper plates and bowls ) . Else you have to pay the Retreat for additional cutlery . 3) Service - Very very good service . If I could give them 6 stars , I would , but google allows only 5 stars . Mr. Ritesh Gupta ( Assistant front desk manager ) , was very professional and helpful . His promptness and efficiency ensured a smooth check in and enjoyable stay . Mr Felix , of the Tangerine Cafe was a superstar , who made our stay memorable with his attention and supervision . Mr Shon in the service staff of Tangerine Cafe , looked after us very nicely . I did not encounter a single rude staff . I found some guests talking to the hotel staff in a derogative manner and they got it back in the same tone . But if you are courteous and kind with the hotel staff , they will be the same , and will look after you nicely . Dont forget to hand out tips ( they deserve it ) . 4) Things to do - First the free activities . The huge pool and Jacuzzi . Beach is average ( full of strong fish smell , which sometimes can be smelt in the hotel open premises also for a few hours of the day ) . Try the Retreat Club games room which has many games . Go for the Steam bath ( after the swim , never before a swim ) . Beach volleyball , badminton , cycling . All these activities are free activities included in your stay . Spa is good ( paid activity) . Air Hockey and Billiards are reasonably priced . Spend maximum time inside the hotel . Nearby activities are not that great . Example Madh Fort ( you cant go inside without prior permission ) 5) Location - It is located at a very remote part of Mumbai . Be sure to get there during daytime and leave during daytme . Incase of a car breakdown , it will be very difficult to get help after sunset . The nearby roads are not well lit during night. Taxis and autos are hard to find . All in all , a very refreshing change from the fast paced Mumbai life.
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Worst Experience Ever
1/5
·
sonamr_13 on Mar 10, 2024
One of the worst properties I have ever come across, for starters the smell is unbearable, followed by abnoctiously rude staff. Followed by bad service and an awful, dinner and breakfast spread, the bread had fungus which the staff refused to acknowledge. Staff member named Rahil at the reception was highly unprofessional and infact he is the one who urged me to write this review stating, please go ahead and write wherever, whatever you wish to.
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Avoid at all costs!
1/5
·
ferhinv on Jan 09, 2024
Staff at the door were great couldn't fault that however as soon as you get to the hotel door there is a very strong smell of fish which is really sickening. Reception staff were ok just followed the script and charged us extra to have an extra bed for a child to stay with us even though tje bed didn't fit in the room booked ( no Invoixe given for this payment taken) so the child had to sleep in my bed whole night which was very uncomfortable as 3 people In 1 double bed was very uncomfortable. I booked this hotel based on the pool and being on the beach but wasn't able to use either as the smell was worse and when questioned was told fish is being dried on tje beach by the locals so this was a waste as had to go back and had to check out as the smell was unbeatbale the room was old dated and very dusty and looked liked someone hadn't stayed or cleaned in a while). Picture aren't what it seems. Not worth the money as even getting a taxi from here was a nightmare due to the location being in the middle of nowhere
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Good stay for short one day get away
4/5
·
lawrencemoniz on Jan 02, 2024
The hotel is a comfortable place to stay. The swimming pool is well maintained . Did not see a pool attendant for the 2 hrs we used the pool though. Archi at the check in was very welcoming and extremely quick to do her job. Was efficient at check out as well. There was no information of the complimentary hi tea any where in our reservation confirmation also was not informed on arrival. Got to know the same by room service when I tried to order tea late afternoon. Food overall quality is good. Had ala carte lunch in the coffee shop which was pretty good and service was brilliant. The (female) captain at the coffee shop was extremely courteous. Ordered dinner from room service which was very good and served hot. Manav was excellent at breakfast service. Room HK- Requested an HK staff for evening service when was near the elevator . She just got the bathroom touched up and placed fresh towels. It would be a nice gesture to touch up the bed as well. Wanted to meet the GM for a feedback on a safety issue which i had on mind. I was informed that he was not available and hence met the Lobby manager. The glass table tops in the entire hotel ( guest rooms , coffee shop etc) have extremely sharp edges. Considering that you cater to so many families this is an area of safety concern with children around the hotel specifically the ones who are as tall as your table tops. Never heard back from the GM on the feedback despite leaving back my credentials. not sure if feed back was taken constructively. Over all good place to stay
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Perfect getaway place
5/5
·
Vijay N on Dec 20, 2023
We stayed over a weekend with family and opted for breakfast and dinner package and I must say, our stay was awesome. They hospitality of entire staff (reception, housekeeping, waiters) was very good. We enjoyed their complimentary retreat club (games and sauna). Food is amazing, will a lot of option to eat. I must specially thank Mr. Anuroop who helped us in booking process and made sure our stay was smooth. I would recommend this place to anyone who is looking for a peaceful stay within the Mumbai city.
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Location
Madh, Mumbai, Maharashtra, 400061
Rooms available
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Pool View Deluxe King
Room Only
No meals included
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹959
/ night
by
₹7,600
+ ₹1,440 tax
/ night
₹9,412
19% off
No cost EMI from ₹3,013
Pool View Deluxe Twin
Room Only
No meals included
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹959
/ night
by
₹7,600
+ ₹1,440 tax
/ night
₹9,412
19% off
No cost EMI from ₹3,013
Palm View Deluxe Room - King Bed
200.0 sq.ft
Air conditioning
Attached bathroom
Bottle of Water
Shower
TV
+ 3 more
Room with Breakfast
Breakfast
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹959
/ night
by
₹7,838
+ ₹1,485 tax
/ night
₹9,706
19% off
No cost EMI from ₹3,108
Palm View Deluxe Room - Twin Bed
200.0 sq.ft
Air conditioning
Attached bathroom
Closet
Housekeeping
Work Desk
Telephone
Room with Breakfast
Breakfast
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹959
/ night
by
₹7,838
+ ₹1,485 tax
/ night
₹9,706
19% off
No cost EMI from ₹3,108
Pool View Deluxe Room - King Bed
200.0 sq.ft
Bottle of Water
TV
Housekeeping
Work Desk
Telephone
Room with Breakfast
Breakfast
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹1,049
/ night
by
₹8,312
+ ₹1,575 tax
/ night
₹10,294
19% off
No cost EMI from ₹3,296
Pool View Deluxe Room - Twin Bed
200.0 sq.ft
Air conditioning
Attached bathroom
Bathtub
Bottle of Water
Housekeeping
+ 3 more
Room with Breakfast
Breakfast
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹1,049
/ night
by
₹8,312
+ ₹1,575 tax
/ night
₹10,294
19% off
No cost EMI from ₹3,296
Palm View Deluxe Twin
Room Only
No meals included
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹1,049
/ night
by
₹8,383
+ ₹1,588 tax
/ night
₹8,824
5% off
No cost EMI from ₹3,324
Palm View Deluxe King
Room Only
No meals included
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹1,049
/ night
by
₹8,383
+ ₹1,588 tax
/ night
₹8,824
5% off
No cost EMI from ₹3,324
Similar hotels in Mumbai
3/5
How guests rated this hotel
4
Location
1
Rooms
3.5
Service
2
Value
4
Hygiene
₹5,967
+ ₹842 tax
/ night
₹7,800
21% off
Price breakup
1 room x 1 night
₹7,800
Coupon discount
-₹1,053
Property discount
-₹780
Price after discount
₹5,967
+ ₹842 tax
4/5
How guests rated this hotel
4
Location
4.5
Rooms
4
Service
4
Value
4.5
Hygiene
₹7,499
+ ₹900 tax
/ night
₹9,374
18% off
Price breakup
1 room x 1 night
₹9,374
Property discount
-₹1,875
Price after discount
₹7,499
+ ₹900 tax
3.5/5
How guests rated this hotel
4
Location
3.5
Rooms
3.5
Service
3.5
Value
3.5
Hygiene
₹5,054
+ ₹607 tax
/ night
₹8,023
34% off
Price breakup
1 room x 1 night
₹8,023
Property discount
-₹2,969
Price after discount
₹5,054
+ ₹607 tax