26 Apr'24
27 Apr'24
1 room, 2 guests
Silver Shell
Goa | Fri, 26 Apr - Sat, 27 Apr | 1 Room, 2 Adults
General
Amenities
Rules
About
Reviews
Location
AI generated highlights from recent guest reviews
Parking
24-hour security
Lift/ Elevator
Air conditioning
Room service
Housekeeping services
Check-in: After 01:00 PM, Check-out: 11:00 AM
Guests below 18 years of age NOT allowed
Alcohol consumption NOT allowed within the premises
Pets NOT allowed within the premises
Guests can pay by Debit/ Credit Card (VISA & Mastercard)
Cleartrip's ratings are determined using a proprietary algorithm, reflecting recent real-world guest experiences.
5
3
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3
3
2
2
0
1
2
3.2
3.5
4.0
5.0
5.0
AI generated summary from recent guest reviews
Travelers praise the hotel's location mainly for its proximity to various amenities like restaurants and services. While the geographical features and landscape aren't specifically highlighted. Overall safety and last-mile accessibility are not addressed.
last-mile accessibility
geographical features
Guest claims that the on-site restaurant's breakfast offerings limited food but are considereding the cost. However, there's room for improvement in terms of both quality and variety according to guest feedback. Wait time and table availability in the on-site restaurant have not been mentioned.
Quality
Pricing
Travelers have praised the cleanliness and maintenance of the rooms and washrooms. The rooms are well-equipped with in-room facilities and efficient room service and the beds are comfortable with no noise levels. But it's concerning to learn that the overall upkeep of the hotel is perceived as average to poor.
Washroom
Clean rooms
Stinking room
Travelers have reported that the size of the rooms is considered average, issues with room service, AC functionality, and cleanliness. However, the bed comfort is not satisfactory and noise levels do significantly impact sleep quality.Some guests have experienced WiFi issues.Washrooms are generally clean, but there have been some complaints about the supplies.
Housekeeping
Room cleanliness
WiFi
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647115 on Mar 02, 2023
The place is full of arrogant staff, Non-cooperative cleaning staff, Highly arrogant receptionists, a restaurant that is unmanageable, rooms full of bugs and cockroaches, mosquitoes, we even have seen lot of earthworms in the bathrooms, which our children think of as baby snakes and are scared to death. Food quality is worst than street side vendors... There was always a shortfall of crockery, bowls, and spoons at the buffet, and all available were broken or damaged.. hot water is a myth you have to wait for it for ages... Hospitality Businesses basic word Hospitality is lost only Business minded people who think goa is fully crowded and they will get business anyways irrespective of their behavior and attitudes...
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Sahil A on Aug 04, 2022
The location of the hotel is very nice. The rooms are spacious and the staff is courteous. Food tasted amazing specially their Chinese and Indian. Overall it was a great experience looks exactly the same as photos. Pool is huge and there is a good surround sound system when you are in the pool. You can have drinks and food in the pool or just chill at the sunbeds or loungers
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chandreshkothari on May 31, 2022
We booked this hotel through travel agent. There were heaps of rubbish everywhere. Rooms were not cleaned, bath rooms were dirty and cockroaches and other insects like lizards, ants etc. were roaming in the room. Food was third class, we had package with Breakfast and dinner but we never had dinner at the hotel after first day. In breakfast everything was tasteless except bread butter. Behavior of staff was very rough. If you ask for room cleaning at 12, they will answer that room cleaning time is up to 10 am so cleaning will not be done and for every complaints, they will tell that ask your agent do not complaint with us. Overall we had worst experience in our entire stay of 4 days. We had to stay there for 4 days because management refused to refund our money.
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Vipul G on Apr 13, 2022
Worst Experience! Never ever suggest anyone to book this hotel. It's a loss of your money... The staff over here is not cooperative they don't know how to talk to guest. We have booked 6 rooms for 15 people . They provided us room in which aunts and flies are enjoying on the bed …Rooms was totally messed up … which they shown in picture is totally different The Room Door Bell, Room telephone and Reception Ac is not working at all after complaining also . And it's just been one hour and a loads of complaints. Check in hotel was totally terrible …. Staff is unprofessional. It just looks good from outside but from inside it's worst . Worst Staff Worst Rooms And Worst experience. They don't even deserve 1 star! Please consider this review before going ahead.
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Taruna_solanki on Nov 21, 2021
Silver shell Resort Good and best service. Good communication All staffs members good service provid etc .... Breakfast and dinner good and delicious Hotel food is best and fresh any time Very good service
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