20 Apr'26
21 Apr'26
1 room, 2 guests
Seasons Hotels By Xperience
Mallital, Nainital | Mon, 20 Apr - Tue, 21 Apr | 1 Room, 2 Adults
AI generated highlights from recent guest reviews
Bonfire
Boating
Safari
Game room
Shuttle service
Airport shuttle service
Check-in: After 01:00 PM, Check-out: 10:00 AM
Guests below 18 years of age allowed
Alcohol consumption NOT allowed within the premises
Pets NOT allowed within the premises
Guests can pay by Debit/ Credit Card (VISA & Mastercard)
Cleartrip’s ratings, determined by a proprietary algorithm, and reviews reflect recent publicly available guest experiences. The insights are powered by third-party AI and may not be fully error-free or exhaustive. We advise user discretion.
5
400
4
200
3
100
2
70
1
40
3.7
4.5
4.2
AI generated summary from recent guest reviews
Travelers say the hotel is strategically located near the mall road, temple, and boating. They provide a car shuttle service for the steep climb to reach the hotel. It is also near attractions like Mall Road, ropeway, and boat station.
Strategically Located
Car Shuttle Service
Near Attractions
Travelers say the rooms are clean and good, with some rooms offering a view of Naini Lake. However, there are issues with hot water supply and showers.
Clean Rooms
Good Rooms
Shower Issues
Travelers say there are mixed reviews about the food at the resort, with some finding it delicious and tasty while others feel it has limited options and average taste compared to other resorts.
Food Quality
Delicious
Reviews
Limited Options
Travelers say the staff is hospitable and helpful, with a courteous front desk and prompt service. However, some guests had issues with untrained staff and uncooperative behavior.
Hospitable Staff
Helpful Staff
Courteous Front Desk
Prompt Service
Travelers say the hotel has good amenities including a terrace, garden, and dining area. There is also a luxury pool and wellness spa with exclusive amenities. Some guests suggest improvements for WiFi, shower, and hot water consistency.
Good Amenities
Terrace
Travelers say there are mixed reviews about the value for money, with some finding the property overpriced and others feeling it was worth the cost.
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Laxmi R on Sep 17, 2025
We thoroughly enjoyed our stay at Seasons by Xperience, Nainital. The location is scenic, the property well-maintained, and the team extremely professional and helpful. Food quality exceeded expectations. A suggestion would be to introduce some indoor games or cultural evenings to enhance guest engagement. Highly recommended!
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Aprajita N on Sep 15, 2025
Rooms are spacious however need to uograde a bit. Breathtaking views of lake and mountains from each room. Hospitality is at top level. Have decent spread in breakfast however need to improve the taste. To reach the hotel u need to move through a steep road of 250 mtrs upward. Climbing such road for aged people would be very difficult. But hotel provide regular shuttle for pick up and drop at regular intervals till 9.00 pm. That is a great service that they have kept for all the guest.
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Coastal67096374953 on Jul 02, 2025
"Extremely poor and unprofessional service by Mr. Ashish. He doesn't even know how to speak to customers properly. One of my guests called to confirm their booking, and he responded in a very rude and unprofessional manner."
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mvijay_153 on May 29, 2025
LOCATION: This is perhaps the only (reasonable) star category hotel from a reputed chain in close proximity to Mall Road. The biggest reason for its selection for us. PARKING: Sufficient parking within hotel compound. Use hotel driver to drive your car up negotiating the STEEP slope. COMMON FACILITIES: Reasonably sufficient waiting areas at reception. A hall with some games at first floor. Good dining hall leading to garden seating at entry level. ROOMS: Many varieties. The flag bearers are the lake facing ones with Balcony. Rooms are appointed with all the facilities such 3 star hotel should provide. Balconies offer the unparalleled views (for which the rooms are charged almost double compared to other category). However, we felt the rooms were a bit tight space. Even the balconies could have been bigger. Wash room too was just sufficient. SERVICE PERSONALE: Same good at all the levels and places from Reception to dining hall to room housekeeping. GOOD GESTURE: Hotel provides shuttle car from hotel to Mall Road. This is more of solution to the “STEEP” problem than a facility. Nevertheless it’s appreciated. COULD BE BETTER: Common wash rooms at the reception foyer level were almost always found in unacceptable level of hygiene and Maintanance. The finishes within the room and the hotel at large needs a round of upliftment. The upkeep and cleanliness at the rooms and common areas need to raise their benchmark a bit.
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Girish K on Apr 18, 2025
I booked this hotel since it was relatively a new property in comparisons to Hotels on Mall road with lake view, and away from the Mall road which I very much wanted . Moreover, other options on the Mall road were considerably old properties. Stayed for 02 nights. Location and approach is very very BAD, although the hotel provides pick up and drop service from the Mall road. The hotel is poorly maintained, with curtains hanging without rings, matress in very poor shape, low quality linen etc. The sleep was not at all comfortable with the matress sinking more than required. The food quality was also nothing much to boast. The staff was polite no doubt. Those driving in own car should forget getting in n out of the hotel on a daily basis since once needs expertise in driving on the steep climb as I observed even local drivers struggling. On further enquiry ,I realised there were better lake facing options available at 60% the rate of this property. Over all average.
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