Mermaid Resort

20 Apr'24

21 Apr'24

1 room, 2 guests

Mermaid Resort

Kelambakkam, Tamil Nadu | Sat, 20 Apr - Sun, 21 Apr | 1 Room, 2 Adults

General

Amenities

Rules

About

Reviews

Location

Rooms

₹6,200

₹3,889

/ night + ₹476 tax

Mermaid Resort

Name: Mermaid Resort
Address: Kelambakkam

3-star Hotel · Kelambakkam, Chennai

3.8 100+ ratings

IN THE SPOTLIGHT

Friendly Staff ·

Good Location In The City ·

Well-maintained Pool

AI generated highlights from recent guest reviews

Cancellation till check-in available

With ClearChoice Max powered by Cleartrip

Free breakfast on select plans

Some plans include free breakfast

Amenities

Air conditioning

Housekeeping services

Swimming Pool

Restaurant

Parking

Airport shuttle service

Property rules

Check-in: After 02:00 PM, Check-out: 12:00 PM

Cancellation till check-in available, with ClearChoice Max

Guests below 18 years of age allowed

Alcohol consumption NOT allowed within the premises

Pets NOT allowed within the premises

About property

Conveniently located, Mermaid Resort offers a pleasant stay to its guests.

Mermaid Resort offers complimentary breakfast and Wi-Fi access to its guests. This resort in Chennai is at a walking distance from the St Mary's Jacobite Syrian Orthodox Church. This resort has 19 well-appointed rooms, spread across 3 floors. Wardrobe, balcony and attached bathroom are some of the conveniences offered in the room. Mermaid Resort provides various facilities that include front desk, banquet hall, swimming pool and parking facility. Power backup, laundry, medical assistance and room service are also offered for the convenience of the guests. The resort in Chennai is accessible via travel hub such as Guduvancheri Railway Station (27 km). The closest airport to this property is Chennai International Airport (35 km). Some of the tourist attractions are Boominathar Temple (5 km) and MGM Dizzee World (9 km). Guest can dine-in at the restaurant within the premises. What people love the most about this property is its great location and hospitality.

Book now and enjoy world class services at Mermaid Resort.

See all 156 photos

₹3,889

+ ₹476 tax

/ night

₹6,200

37% off

No cost EMI from ₹1,455

Breakfast included

Free cancellation

Cleartrip ratings
Cleartrip's ratings are determined using a proprietary algorithm, reflecting recent real-world guest experiences.

3.8

Good

100+ ratings

4.2

is the average rating of recent 10 guests

Consistent

ratings for the last 6 months

60%

guests liked this property

COUPLES

4.2

FRIENDS

4.1

SOLO

4.0

FAMILY

3.9

BUSINESS

1.0

AI generated summary from recent guest reviews

Location

3.7

Travelers have praised the hotel's location, stating that it is conveniently situated in the city and provides easy access to nearby attractions. They also appreciate the hotel's proximity to public transportation and a variety of restaurants. The hotel's location is described as safe and vibrant, with good walkability and road accessibility. Additionally, guests have highlighted the hotel's peaceful and green surroundings, with an abundance of trees, birds, ducks, and rabbits, creating a serene atmosphere.

Good location in the city

Resort

Nearby Attractions

Room Comfort

3.7

Overall, travelers have praised the cleanliness and comfort of the rooms at the hotel. However, there have been some complaints about certain issues such as non-functioning cycles, uncomfortable glass windows in the bathroom, and the absence of exhaust fans. Additionally, guests have mentioned the lack of hair dryers and larger sizes of shampoo and soap.

Cleanliness

Clean and Comfortable

Hair Dryer

Dining Variety

3.9

Travelers are generally pleased with the breakfast spread at the hotel, noting that it offers a good variety of options. The breakfast quality is also praised, with guests finding the food tasty. The overall food quality is decent, and there is an on-site restaurant available. Some travelers mention unique dining experiences such as candle-light dinners and live music. The affordability of the dining experience is also highlighted as a positive aspect.

Food Taste

Food Quality

Good Food Quality

Restaurant Food

Coffee/Tea Facilities

Restaurant Food Cost

Service

3.5

The staff behavior at the resort is highly praised by travelers, with mentions of friendly and helpful service. However, there are some complaints about service quality, such as empty hand wash dispensers. The check-in/check-out experience is not specifically mentioned. There is no mention of 24*7 service or airport transfers.

Friendly staff

Staff

Cordial Staff

Hand Wash Dispenser

Value For Money

3.4

Overall, guests found the value for money at the resort to be good, with reasonable prices for the rooms and a comfortable stay. The staff was helpful and the food quality was good, but some guests felt that the prices at the restaurant were high.

Value

Reviews

New year 2020

5/5

KodikanalTamilnadu on Jan 02, 2021

please pass along my gratitude. Me and my friends were spending a couple of days celebrating new year on 2020 and it was wonderful. Everyone at the mermaid resort was just lovely to us We made special memories. As always, thank you. What a beautiful environment you get to work in every day….the resort and people all make it so very special. We stayed in an deep end villa 506 on the second floor Beyond the relaxing atmosphere of the villa, the next best part was the fantastic food and excellent service at the Main Restaurant. The breakfast buffet choices looks simple and has a great variety of food choices and the preparation made for superior tasting. The staff was very attentive, professional guided by the experience manager Mr Sebastin as back of sheraton for 15 years

2/5

balenoed on Feb 18, 2020

An excellent property. Serene, peaceful, relaxed, greenish. But that is all, everything else is mediocre. Hence given only 1 star. I would have loved to visit this place again for its beautiful landscape but there is something missing in the way how the guests are treated. Rooms are not attractive for the price you pay. Note that the medium class room itself costs Rs 4000+. Small room, gets cramped if you have to access the almirah, broken almirah doors, cheap plastic chairs, cheap table, TV with some issues, Low quality bath room fittings, poor quality soap/shampoo etc, all of this makes it not worth the price. The cottage room what they call is a small and ugly thing, not sure why it is called as cottage. Too many mosquitos, and they do nothing about that. They could not give me a mosquito bat with which atleast I could have get rid of it by myselves. Restaurants takes atleast 45 minutes to serve, a simple tea ordered to the room would take atleast more than 30 minutes. There is no proper management chain. We saw at least 4-5 different faces acting as managers and they never smile at you. They will just be walking here and there and never bothered to check on you. Again, this is not how someone would expect while paying 4000+ bucks. The lady at the reception was very welcoming and addressing any issues though. The staffs are poorly trained on how to treat the guests, they most of the time have no clue on some simple questions you ask. I was sent back from the breakfast queue for not having a breakfast coupon. And coupon is nothing but you collect a piece of paper from reception. Come on, why don’t they just call up the reception and confirm, rather make me walk to reception. House keeping staffs are efficient. Ayurvedic spa is a big joke. We wanted to do a head massage and foot massage which was listed in their brochure/pamphlet. But when we went to check on that, the person there said they do only full body massage and no head massages and stuffs. I am not sure then why do they put that in their service list. And I saw the two spa person-in charge sitting idle for the whole day there. Infact I have not seen a single person being serviced in the 3 days I spent there. The hotel management should seriously consider on keeping this spa. I in fact chose this resort to get some spa done, but was disappointed. Swimming pool is nicely designed. Would have been even better if there was somebody to clean it time to time. Most of the time, it had some dust and garbage’s in it. While we were there, a large group was having a day package and they used the pool. But after they went, the pool was not cleaned and neither the filter was turned on, so we were left with a used up and unclean pool for our usage. Overall, the property is excellent, but if the management does something about how it is being run, then it will be one of the best places around to stay.

4/5

rraguram on Jun 05, 2019

My friends and I met there and we had a dinner rendezvous there. While my friends stayed back, we decided to return after a good 3-4 hour get-together. We saw the cottages out there and they are fantastic. Dinner served was great and every single item was well prepared and tasty. We were a gang of 12 members and thoroughly enjoyed our time out there. The ambience is superb, exteriors and layout well thought out and done. I will definitely recommend it for anyone going out there and staying.

4/5

shyamiliv on Mar 20, 2019

We recently visited this resort for a family day out to celebrate our toddlers birthday! We were a family of 10 and had a blast! Their lunch buffet was a bit mediocre; not the greatest but few of the dishes were quite good! They have a basketball court, badminton and other indoor games like chess, carrom, etc. But we opted for more outdoorsy activities. Their swimming pool was the best with a little waterfall! We spent almost 3 hours in the pool during the day and it was very relaxing! We also ordered 2 kilos cake for our tod’s birthday and it was delicious! 👍🏻 A nice and perfect budget resort to spend a relaxing day with your family away from the city buzz!

4/5

balaji R on Dec 27, 2018

Mermaid resort was the good choice. Locations is just 4 km from the kovalam beach. Around the resort you will get everything like local food, local market is there, chitchats and all. The resort is well maintained and good parking space. First of all, Reception staff welcomes us good with big smile. Chamber room we get is bit last and small but clean. Rooms like hoot are good. ah their breakfast is yummy still they have limited varieties. the food is bit overpriced compare to other resorts. Resort Manager is very kind and help us in all the way. Even the room cleaning staff also have their good manner. The real beauty of the resort come with big garden which have tennis and football area. we even play cricket there. their building are like kerala style so its attractive. Swimming pool was well maintained with falls decoration and even i get a cup of tea after i took bath in the pool. They have a deck where ducks are in water was wonderful view. Sitting there with a cup of tea in evening time was awesome. they have some birds and farm. Had a good time and will be back soon when i get free. Thanks for the Resort team.