26 Apr'24
27 Apr'24
1 room, 2 guests
Lotus Sutra Hotel
Goa | Fri, 26 Apr - Sat, 27 Apr | 1 Room, 2 Adults
General
Amenities
Rules
About
Reviews
Location
Rooms
₹3,000
₹2,700
/ night + ₹360 tax
Lotus Sutra Hotel
3-star Hotel · Arambol
3.4
40+ ratings
Near And Clean Place ·
Warm And Attentive Staff ·
Comfortable
AI generated highlights from recent guest reviews
Cancellation till check-in available
With ClearChoice Max powered by Cleartrip
Free breakfast on select plans
Some plans include free breakfast
Amenities
WiFi services
24-hour front desk
Air conditioning
Housekeeping services
Swimming Pool
Property rules
Check-in: After 02:00 PM, Check-out: 11:00 AM
Cancellation till check-in available, with ClearChoice Max
Guests below 18 years of age allowed
Alcohol consumption allowed within the premises
Pets NOT allowed within the premises
About property
See all 99 photos
₹2,700
+ ₹360 tax
/ night
₹3,000
10% off
No cost EMI from ₹1,020
Cleartrip ratingsCleartrip's ratings are determined using a proprietary algorithm, reflecting recent real-world guest experiences.
Cleartrip's ratings are determined using a proprietary algorithm, reflecting recent real-world guest experiences.
3.4
40+ ratings
5
10
4
10
3
7
2
10
1
9
2.7
3.5
3.3
5.0
AI generated summary from recent guest reviews
Location
3.4
Travelers are praising the location of the hotel, noting its cleanliness and supportive staff. The hotel is conveniently located near public transportation, restaurants, and attractions. The swimming pool is well-maintained, and the food is delicious. Overall, it is a great place to stay.
Near and clean place
Nearby Attractions
Service
2.5
The staff behavior and knowledge are lacking, with poor interactions reported by travelers. The check-in/check-out experience is frustrating, and there are no mentions of 24*7 service or airport transfers. Wi-Fi connectivity is unreliable and slow in both rooms and common areas. Housekeeping efficiency is low, and room service is poor. The noteworthy highlight is the bathroom door not getting locked, requiring multiple visits to the reception desk for assistance.
Hospitality
Staff Behavior
Value For Money
2.3
Guests have mixed perceptions about the value for money at the hotel. Some found it overpriced for the facilities and cleanliness offered, while others felt it was just average. The location on Arambol beach is marred by obstructed views from unsightly shacks. Hospitality is also lacking. Overall, the hotel does not meet expectations for the price paid.
Value
Overpriced
Reviews
Service was not good
3/5
·
GoPlaces17525447627 on Apr 02, 2024
Service was not good. Breakfast was charged 400rs, but not worth of it. There was additional cost to every thing, for example serving food was charged additional 10%. checkout time is 11am for additional hour, it is charged 1000rs extra. We need to call multiple times for service at pool side.
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Don't get your hopes too high.
2/5
·
rahul256 on Mar 18, 2024
Pros first - Parking available (Only pro), Cons - i) Location is close to beach but inspite of a sea view room you will find a garden in front of you with a garbage dump and slums/huts in front of you. ii) DON'T take a breakfast included package. Worst breakfast I had in last 10 days in Goa. And even when I complained about it and didn't want to have it then also no refund or compensation. Weirdest and funniest part - 1 egg per person in a so called breakfast buffet. iii) Pathetic room service. After calling the room service 5 times and waiting for approx 2 hrs I finally managed to get a glass for drinking water. iv) Staff is least bothered about the clientele. They know that you are already trapped and only answer they will give you is that we will talk and get back to you. But trust me they won't get back. Reception will ask to talk to restaurant and vice versa. You will end up wasting your time, money and most importantly peace.
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Decent second time stay!
5/5
·
KshitijaG on Mar 02, 2024
This is our second visit to this place. Its a decent stay with a sea view from deck and restaurants area and partial sea view from the rooms. Rooms are clean, neat and quite good in space. Beach is a bit crowded though if you are like us who like south goa style calm beaches. But good to have a walk, bath and hang out in the shacks n cafes.
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Wrong room, Rude Staff, Bad Food
1/5
·
Jay R on Feb 21, 2024
I booked a pool view room and they gave us a cheap room on the first night. When enquired at the reception, they responded very rudely and then finally accepted they made a mistake. To compensate they said they’ll give me the actual room that I booked but gave it to someone else and then again transferred us to another wrong room. To the guy with black face at the reception, “you’ll never be more than a failed receptionist”
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A good resort getting ruined due to the Restaurant
1/5
·
Rupankar_G on Feb 13, 2024
The location of the property is "awesome". The rooms are clean but they were better maintained in 2021 when I visited first time, than what I saw in February 2024. It could be better. However, the lodging experience is okay. Now the questions is why it received a 1-star - I would have given it a ZERO star if there was an option because this property claims to be a "Resort" and not a "Lodge". A minimal requirement for any establishment to call it a decent "Hotel" (we will come to "Resort" later) is to have a in-house, hotel managed, "Restaurant". Lotus Sutra Resort does NOT have its own !. There is a scam of a restaurant that exists a separate building (it should be called a dilapidated shanty) that is not under Lotus Sutra Resort's management. Their Menu card and pricing is like a 4-star hotel where 2 boiled eggs cost 120/- plus "Room service charge" if you order it to your room - yes you heard it right...there is an additional room service charge. They also demand you to pay immediately as it is not under Lotus Sutra's management so it cannot be payed in full while checking out. If they miss out charging you then they would wake you up from sleep in the middle of the night (at 11:30PM IST) and ask you to pay 132/- for a rice pudding that you had earlier in the day and would not go until you pay them while half asleep. I was booked for one more night and it was not my last night in the property. Hospitality score should be in negative. On sharing this review in writing to the front desk at Lotus Sutra while checking out, I soon got a call from the dilapidated-shanty-restaurant-that-charges-extra-for-room-service's manager saying that "if you felt prices are high you should not have ordered". This was the business response from a manager of a so called restaurant in a resort ! - Definition of hospitality. Overall, this was my second trip to Lotus Sutra in Arambol and the Restaurant is the reason I will never again go to this property or recommend it to anyone. To the Lotus Sutra Management - If you cannot have your own restaurant, with inclusive room service, decent quality of food, hassle free payment experience then sorry to point out you are far from being a relaxing holiday destination !
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Location
Arambol, Goa, 403524
Rooms available
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No cost EMI - Pay in 3 interest free EMIs with 5 major banks
Deluxe AC Wooden Cottage Garden View
180.0 sq.ft · Garden view
Air conditioning
Cleaning products
Fan
Outdoor furniture
Shampoo
+ 6 more
Room Only
No meals included
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹389
/ night
by
₹2,700
+ ₹360 tax
/ night
₹3,000
10% off
No cost EMI from ₹1,020
Room with Breakfast
Breakfast
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹479
/ night
by
₹3,420
+ ₹456 tax
/ night
₹3,800
10% off
No cost EMI from ₹1,292
Premium Luxury Room
180.0 sq.ft · Garden view
Air conditioning
Attached bathroom
Blanket
Bottle of Water
Fan
+ 19 more
Room Only
No meals included
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹389
/ night
by
₹2,880
+ ₹384 tax
/ night
₹3,200
10% off
No cost EMI from ₹1,088
Room with Breakfast
Breakfast
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹479
/ night
by
₹3,600
+ ₹480 tax
/ night
₹4,000
10% off
No cost EMI from ₹1,360
Partial Sea View
180.0 sq.ft · Sea (partial view)
Air conditioning
Cleaning products
Fan
Outdoor furniture
Shampoo
+ 7 more
Room Only
No meals included
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹389
/ night
by
₹3,060
+ ₹408 tax
/ night
₹3,400
10% off
No cost EMI from ₹1,156
Room with Breakfast
Breakfast
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹479
/ night
by
₹3,780
+ ₹504 tax
/ night
₹4,200
10% off
No cost EMI from ₹1,428
Premium Luxury Cottage
180.0 sq.ft · Garden view
Air conditioning
Cleaning products
Desk
Fan
Outdoor furniture
+ 10 more
Room Only
No meals included
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹389
/ night
by
₹3,060
+ ₹408 tax
/ night
₹3,400
10% off
No cost EMI from ₹1,156
Room with Breakfast
Breakfast
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹479
/ night
by
₹3,780
+ ₹504 tax
/ night
₹4,200
10% off
No cost EMI from ₹1,428
Premium Luxury Room Pool View
180.0 sq.ft · Pool view
Air conditioning
Desk
Fan
Refrigerator
Shampoo
+ 7 more
Room Only
No meals included
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹389
/ night
by
₹3,060
+ ₹408 tax
/ night
₹3,400
10% off
No cost EMI from ₹1,156
Room with Breakfast
Breakfast
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹479
/ night
by
₹3,780
+ ₹504 tax
/ night
₹4,200
10% off
No cost EMI from ₹1,428
Front Sea view cottages
160.0 sq.ft · Sea view
Air conditioning
Attached bathroom
Blanket
Bottle of Water
Fan
+ 19 more
Room Only
No meals included
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹479
/ night
by
₹3,510
+ ₹468 tax
/ night
₹3,900
10% off
No cost EMI from ₹1,326
Room with Breakfast
Breakfast
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹579
/ night
by
₹4,230
+ ₹564 tax
/ night
₹4,700
10% off
No cost EMI from ₹1,598