25 Apr'24
26 Apr'24
1 room, 2 guests
The Equinox Golf Resort & Spa
Vermont | Thu, 25 Apr - Fri, 26 Apr | 1 Room, 2 Adults
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Amenities
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About
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The Equinox Golf Resort & Spa
4-star Hotel · Manchester
3.5/5
(895 reviews)
Amenities
Concierge desk
Hiking
Tennis court
24-hour front desk
Hotel safe deposit box (not room safe box)
Lift/ Elevator
Property rules
Check-in: After 04:00 PM, Check-out: 11:00 AM
About property
Golf Club at Equinox - 0.1 km / 0.1 mi
American Museum of Fly Fishing - 0.9 km / 0.5 mi
Battenkill River - 1.4 km / 0.9 mi
Southern Vermont Arts Center - 1.5 km / 1 mi
Equinox Preservation Trust - 1.7 km / 1.1 mi
Museum of Creative Process - 2.1 km / 1.3 mi
Manchester Designer Outlets - 2.2 km / 1.4 mi
Hildene - 2.5 km / 1.6 mi
Lye Brook Falls - 2.5 km / 1.6 mi
Gander Gallery - 3.1 km / 1.9 mi
Dana L. Thompson Memorial Park - 3.8 km / 2.4 mi
Lye Brook Falls Trailhead - 4 km / 2.5 mi
Mount Equinox - 6.5 km / 4.1 mi
Lye Brook Falls - 8.3 km / 5.2 mi
Norman Rockwell Exhibition - 11.3 km / 7 mi
The nearest airports are:
Rutland, VT (RUT-Rutland Southern Vermont Regional) - 47.9 km / 29.8 mi
Glens Falls, NY (GFL-Floyd Bennett Memorial) - 75.5 km / 46.9 mi
Springfield, VT (VSF-Hartness State) - 64.8 km / 40.3 mi
Albany Intl. Airport (ALB) - 100.6 km / 62.5 mi
See all 252 photos
Location
Manchester, Vermont, 05254
Ratings & reviews
3.5/5
(895 reviews)
5
331
4
128
3
134
2
152
1
151
Location
Rooms
Service
Value
Hygiene
It was a wonderful little getaway, even for business.
4/5
·
Lisa B on Apr 23, 2024
I visited during a business trip in mid April. I'm not a huge "traveler" so it was a treat for me to just "get away" even if it was for business. The staff I encountered were friendly, the room was nice and the bed/pillows were amazing. It's a beautiful property but a little challenging to navigate at first. I joked with the front desk when I was checking out if the $150.00 comp fee be applied toward the mattress and a pillow. The restaurant was closed the evening we arrived so we walked down the road to the Silver Fork. The food was good, breakfast and lunch were provided on the day I was attending. I do not know the name of the gentleman who helped me but he was from the front desk and it was his first day back after an extended leave. Upon arrival, I had worked all day and driven 1.5 hours so I was tired and got a little turned around. He gladly helped me find my way and get settled in.
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No advanced planning on mgmt part to meet customers expectations.
3/5
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Bill G on Apr 09, 2024
Day prior to eclipse,waited 1.5 hrs to check in with only one person manning front desk. Restaurant minimally staffed and food choices limited due to the lack of planning. You would think they would have planned in advance for the amount of patrons with reservations. Shameful management performance.
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Frustrating (and unresolved) reservation experience
1/5
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Kmendoza_TA on Apr 08, 2024
The room was clean and comfortable with a fabulous view (mountain view two queen). The bar experience was interesting because while the service was fabulous, the young man behind the bar on March 16th was incredible, it wasn't stocked, it seemed like they were out of more things than they had. At one point there were several managers standing around while he was busting his butt to find things he didn't have. I felt bad every time he came back to tell us he was out of something else, it was clearly out of his control. The outdoor terrace was fun and nice to be outside on an unseasonably warm march day but we had to ask several times to light the fire pit and when someone tried, it smelled of propane for 15 minutes or so before someone figured it out and actually got them lit. Our spa treatments were fab although expensive. The hot tub was leaning toward warm rather than hot but it was okay. The steam room and the sauna were both out of commission which was disappointing. Normally, I would have given this three bubbles - I'm giving it 1 because I had originally booked this for April but they couldn't confirm spa treatments that far in advance and that was the whole purpose of our trip so I called back to move it to an earlier date. Just today I got an email confirming my upcoming reservation. When I called to say, we already stayed, this reservation shouldn't be active - someone not at the hotel kept me on hold for over 20 minutes only to tell me I missed the cxl window and I'll have to pay. Seriously? She said she would submit a customer service request for me and I can wait for 48 hours for an email after which she said she was looking forward to welcoming me to Equinox. Talk about disingenuous service. Additionally, when booking originally we booked a guaranteed connecting room for a small upgrade cost, but to do so you had to book both rooms at full rate and then they would "refund you later" - clunky at best. I feel the need to comb my credit card statement and find out how much they've charged me so far.
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Terrible experience!
1/5
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Suzanne H on Apr 08, 2024
So disappointed with the experience at this hotel! The line to check in was very long and there was only one person working at the desk. Tried to check in twice and was told our room wasn’t ready both times. The lady at the front desk was very rude and unhelpful. She said she would take our phone number and call when the room was ready. 3 hours later we still hadn’t heard back so we ended up canceling our reservation.
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Grossly understaffed
1/5
·
Peter S on Apr 07, 2024
I’m currently waiting to check in and it’s been over an hour in line. One person at the front desk and still almost 30 people in line. Stay away at all costs. They don’t care about you at all. This used to be a nice place but there are newer and better places in town
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