19 Apr'26
20 Apr'26
1 room, 2 guests
IIDL Suites
Trilokpuri, Delhi | Sun, 19 Apr - Mon, 20 Apr | 1 Room, 2 Adults
₹5,500
₹4,840
/ night + ₹715 taxes & fees
IIDL Suites
4-star Hotel · Trilokpuri, Delhi
4.0
4k+ ratings
Supportive Staff ·
Convenient Location ·
Good Food
AI generated highlights from recent guest reviews
Free breakfast on select plans
Some plans include free breakfast
Amenities
Swimming pool
Bar
Gym
Sauna
Game room
Library
Property rules
Check-in: After 02:00 PM, Check-out: 12:00 PM
Guests below 18 years of age NOT allowed
Alcohol consumption NOT allowed within the premises
Guests can pay by Debit/ Credit Card (VISA & Mastercard)
All government COVID-19 guidelines for Food Hygiene followed
About property
See all 68 photos
₹4,840
+ ₹715 taxes & fees
/ night
₹5,500
12% off
Cleartrip ratingsCleartrip’s ratings, determined by a proprietary algorithm, and reviews reflect recent publicly available guest experiences. The insights are powered by third-party AI and may not be fully error-free or exhaustive. We advise user discretion.
Cleartrip’s ratings, determined by a proprietary algorithm, and reviews reflect recent publicly available guest experiences. The insights are powered by third-party AI and may not be fully error-free or exhaustive. We advise user discretion.
4.0
4k+ ratings
5
2k
4
1k
3
650
2
350
1
200
4.0
5.0
3.4
3.5
3.9
AI generated summary from recent guest reviews
Location
5.0
Travelers have praised the hotel's location for its convenience, as it is situated near a metro station, making it easy to access public transportation. The area is described as peaceful and safe, with nearby restaurants and attractions. The hotel is also easy to find and has good road accessibility.
Room Luxury
--
Too few ratings
Travelers generally find the rooms to be spacious and clean, however, some rooms may require maintenance and better cleanliness. The bed comfort is reported to be good, noise levels are low, and sleep quality is satisfactory. Views from the rooms are not specifically mentioned. Availability of balconies is not mentioned either. In-room dining and room service are efficient. Overall, the rooms are generally well-received, but there are some concerns about maintenance and cleanliness in certain rooms.
Dining Experience
--
Too few ratings
Travelers have mixed reviews about the food at this place. While some mention that the breakfast spread is limited and the quality can be improved, others appreciate the presence of an on-site restaurant and the overall food quality. There are no mentions of unique dining experiences or signature dishes.
Service Excellence
5.0
Travelers have praised the staff at the hotel for their supportive and helpful behavior. They have also mentioned that the staff is knowledgeable and provides prompt service. The check-in and check-out experience has been smooth, and there are positive mentions of 24*7 service and airport transfers. Overall, the service at the hotel is highly appreciated by guests.
Premium Amenities
--
Too few ratings
Travelers have praised the range and quality of amenities provided by the hotel, including wellness facilities, fitness centers, and recreational activities. However, some mention that the pool is currently under construction. Overall, the hotel is well-maintained and offers a variety of amenities for guests to enjoy.
Value For Luxury
5.0
Guests generally feel that the overall cost of their stay is decent for the quality they receive. However, some aspects, such as room rates, dining costs, and additional charges, could be improved to provide better value. Some guests found certain aspects to be good value, while others felt that certain aspects were overpriced. It is worth noting that the majority of guests found the overall experience to be satisfactory.
Reviews
Unacceptable Staff Behavior and Poor Service
1/5
·
swamysn2013 on Feb 04, 2026
Very disappointing experience. The language used by the staff was unacceptable and unprofessional. What was more concerning is that the service appeared very poor even before we completed check-in, which gives a clear indication of the overall attitude and standards. First impressions matter, and unfortunately this hotel failed badly on that front. If this is how guests are treated at the start, it does not reflect well for the future. Overall, it feels like the hotel is going nowhere unless there is a serious improvement in staff behavior and service quality.
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Unacceptable Privacy Breach at IIDL Suites – Staff Ignores Guest Boundaries, Management Dismisses Complaints
1/5
·
Sightsee47577418368 on Dec 18, 2025
My stay at IIDL Suites in Mayur Vihar, New Delhi, was marred by a serious invasion of privacy that left me feeling unsafe and disrespected. Although I had deliberately opted out of housekeeping service (no "Clean my room" request selected, and no need for it that day), a male housekeeping staff member entered my occupied room uninvited and without proper announcement. I caught him in the act inside the room and immediately asked him to leave. His lame excuse? He claimed he rang the doorbell three times, got no answer, and decided he had the "right" to let himself in anyway—for housekeeping that I hadn't even requested! This isn't just poor training; it's a blatant disregard for basic guest privacy and boundaries. No waiting for permission and just assuming entry is fine because the guest didn't respond. In what world does that make sense for a supposed "luxury" serviced apartment? When I reported this disturbing incident to the front desk receptionist, their response was infuriating: they shrugged it off as "routine" practice. No apology, no concern for my discomfort, no assurance that it wouldn't happen again or that the staff would be corrected. Instead, they defended the behavior as normal! It's shocking that the management at IIDL Suites allows—and even normalizes—such intrusions, treating a paying guest's explicit preference for privacy as "optional". Shame on the management for cultivating this cavalier attitude toward guest safety and respect. In any professional hotel, especially one rebranded from Fraser Suites and trying to position itself as upscale, staff should never enter an occupied room without clear permission, particularly when service hasn't been requested. A simple acknowledgment of the mistake and an apology could have salvaged the situation, but their indifference speaks volumes about their priorities: apparently, "routine" violations trump customer comfort. This property's history of rebranding (from Fraser Suites to IIDL) suggests ongoing issues, and if they continue tolerating this kind of incompetent, boundary-ignoring staff without accountability, it's no wonder they struggle to maintain a strong reputation. If you prioritize your personal privacy, feeling secure in your room, and being treated with basic courtesy, strongly avoid IIDL Suites. There are far better hotels in Delhi that actually understand hospitality and respect guest requests. Save yourself the frustration and book elsewhere!
Read More
1-Star Review: Extremely Disappointing Stay at IIDL Suites Delhi 👎🏼
1/5
·
kushalutreja on Dec 09, 2025
The housekeeping here was terrible and slow. I had to wait for hours just to get my room cleaned, even after calling them again and again. Room supplies, like utensils and bathroom items, were always few and incomplete. The food was too expensive, and the butler made me pay cash right away, acting like I would run away without paying when I checked out. Also, they asked for extra money if my visitor stayed in the room for more than two hours, which was a very cheap way to act. I believe a hotel is more than just a big building and other nice things. It's about the experience, good service, and overall care you give to guests. Even though I paid a price for a 5-star place, it felt like a third-class hotel.
Read More
Comfortable stay
5/5
·
Anurag V on Oct 01, 2025
We stayed there for 5 days and it was a comfortable stay. Hotel is clean, staff is courteous, cooperative and humble. We were served by Md jeeshan, who is very humble and cooperative. He also provide us the hot parathas and puris despite of being available there.
Read More
Pathetic
1/5
·
Chummki N on Aug 09, 2025
Pathetic services and very rude hotel staff. The rooms are pathetic, not maintained. AC tripped of at 5 AM and no one bothered to repair it or change our rooms. The entire property is leaking water, hwever there was no water supply in the hotel rooms from 3 AM. At around 7 am water resumed but it was worse than drainage water : black and stinking. Raised concerns to front desk but no resourse. Room 314 / 8th August 25
Read More
Location
Trilokpuri, Delhi, Delhi, 110091
Rooms available
2 room types
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Free breakfast
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Studio Suite
Double Bed · 441 sq.ft · City view
Fridge
Blackout curtains
Flat-screen TV
Sofa
Duvet
+ 27 more
Room Only
No meals included
Cancellation charges apply
+ 4 inclusions
₹4,840
+ ₹715 taxes & fees
night
₹5,500
12% off
Room with Breakfast
Breakfast
Cancellation charges apply
+ 4 inclusions
₹5,720
+ ₹845 taxes & fees
night
₹6,500
12% off
Room with Breakfast & Lunch/Dinner
Breakfast and lunch/dinner
Cancellation charges apply
+ 4 inclusions
₹7,040
+ ₹2,080 taxes & fees
night
₹8,000
12% off
Two Bedroom Suites
Double Bed · 1520 sq.ft · City view
Fridge
Blackout curtains
Flat-screen TV
Sofa
Duvet
+ 29 more
Room Only
No meals included
Cancellation charges apply
+ 4 inclusions
₹10,120
+ ₹2,990 taxes & fees
night
₹11,500
12% off
Room with Breakfast
Breakfast
Cancellation charges apply
+ 4 inclusions
₹11,440
+ ₹3,380 taxes & fees
night
₹13,000
12% off
Room with Breakfast & Lunch/Dinner
Breakfast and lunch/dinner
Cancellation charges apply
+ 4 inclusions
₹14,080
+ ₹4,160 taxes & fees
night
₹16,000
12% off