18 Apr'26
19 Apr'26
1 room, 2 guests
Hotel Willow Banks, Mall Road Shimla
The Mall, Shimla | Sat, 18 Apr - Sun, 19 Apr | 1 Room, 2 Adults
AI generated highlights from recent guest reviews
Jacuzzi
Spa
Bonfire
Bar
Sauna
Shuttle service
Check-in: After 02:00 PM, Check-out: 12:00 PM
Alcohol consumption allowed within the premises
Pets NOT allowed within the premises
Guests can pay by Debit/ Credit Card (VISA & Mastercard)
All government COVID-19 guidelines for Food Hygiene followed
Cleartrip’s ratings, determined by a proprietary algorithm, and reviews reflect recent publicly available guest experiences. The insights are powered by third-party AI and may not be fully error-free or exhaustive. We advise user discretion.
5
2k
4
800
3
300
2
100
1
50
4.5
4.6
5.0
4.6
5.0
AI generated summary from recent guest reviews
Travelers say the hotel's location on Mall Road is convenient for exploring Shimla.
Convenient Location
Too few ratings
Travelers say the rooms are spacious and well-maintained with scenic views, but there are some issues with maintenance and heating in premium rooms.
Too few ratings
Travelers say there are mixed reviews about the food, with some guests enjoying the variety and quality, while others finding it expensive and tasteless.
Travelers say the staff is friendly and helpful, providing prompt service and good hospitality.
Friendly Staff
Helpful Staff
Prompt Service
Good Hospitality
Too few ratings
Travelers say the hotel offers a range of amenities including a sky bar, spa, gym, and multiple restaurants.
Travelers say there are mixed opinions about the value for money.
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Navigator28221381651 on Oct 06, 2025
Stayed here and loved every moment. Great rooms, beautiful views, excellent food, and service that went the extra mile. Location on Mall Road is perfect
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Bunty T on Sep 27, 2025
One of the good hotels in Shimla that never disappoints! This 4 star hotel in Shimla has spacious rooms, great dining, and unbeatable location right on Mall Road. For anyone searching hotels in Shimla Mall Road or hotels near Shimla Mall Road, this is the perfect pick. For a relaxing getaway or even a Shimla hotel booking for a destination honeymoon, Willow Banks remains one of the top hotels in Shimla
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Niklas_Edenfeldt on Sep 26, 2025
Top notch service. Spacious and comfortable rooms with a breathtaking view (see picture taken from room 505). A superb breakfast with a huge variety of omelettes, Indian, Chinese, freshly baked pastries and fresh fruit and curd — the best breakfast l had so far during my one month stay India. Rooftop restaurant & bar. Own brewery with beer and cider. Spa with massage, sauna and jacuzzi. Perfect location. Enjoy! // Niklas
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Camper46455607445 on Sep 04, 2025
Staying at Hotel Willow Banks felt like stepping back into Shimla s colonial charm. Perched right on Mall Road among deodar and pine trees, the view of the valley below was breathtaking. The rooms balanced heritage elegance with thoughtful modern comforts, and the location-just near the Tourism Lift-made exploring super convenient. A truly memorable stay.
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Connector11895324815 on Aug 22, 2025
I stayed for three nights toward the end of March. One of the better hotels on Mall Road, close to the Tourism Lift. Staff were warm and helpful, particularly in arranging spa services and local tours. While the food at the hotel restaurant could use a touch more variety, there are plenty of lovely dining options nearby. If you’re looking for a central location and comfortable accommodations for hotel room booking in Shimla, Hotel Willow Banks is a solid choice
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