21 Apr'24
22 Apr'24
1 room, 2 guests
Sunny's Retreat
Gavliwada, Maharashtra | Sun, 21 Apr - Mon, 22 Apr | 1 Room, 2 Adults
General
Amenities
Rules
About
Reviews
Location
No rooms available
Sunny's Retreat
3-star Hotel · Gavliwada, Lonavala
4.0/5
(184 reviews)
Couple friendly property
Amenities
Air conditioning
Housekeeping services
Swimming Pool
Lift/ Elevator
Restaurant
Parking
Property rules
Check-in: After 12:00 PM, Check-out: 11:00 AM
Guests below 18 years of age NOT allowed
Alcohol consumption NOT allowed within the premises
Pets NOT allowed within the premises
Guests can pay by Debit/ Credit Card (VISA & Mastercard)
About property
This property in Lonavala is situated close to Sunil's Celebrity Wax Museum. As a value added service, guests can avail of swimming pool, complimentary breakfast and Wi-Fi access during their stay. The hotel has 22 well-maintained and comfortable rooms, spread across 2 floors. Each room is equipped with conveniences like air conditioner, comfortable bed, flat screen TV, intercom, desk and attached bathroom with hot/cold water supply. Guest can avail various facilities that include front desk, airport transfer, travel counter and parking. Laundry and room service are also offered for the convenience of the guests. This property in Lonavala is accessible via travel hub such as Lonavala Railway Station (2 km). The closest airport to this property is Chhatrapati Shivaji International Airport (94.5 km). Places worth a visit include Kune Falls (5 km), Della Adventure Park (6 km) and Bushi Dam (6.5 km). The property also has an in-house restaurant for guest convenience. What people love the most about this property is its great location and hospitality.
Book now and enjoy services at this affordable property.
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Location
Gavliwada, Lonavala, Maharashtra, 410401
Ratings & reviews
4.0/5
(184 reviews)
5
59
4
86
3
22
2
9
1
8
Location
Rooms
Service
Value
Hygiene
Theft by hotel staff
1/5
·
MuskaanAnsari1234 on Aug 23, 2022
"Theft Alert." At around 2:00 am, we saw the window of our room was wide open and when we turned on the light, we saw some people running and two of our purses and a smart watch were missing, which were placed on the table next to the window . They used a rod which was made in such a way that they could pick stuff up. The rod and our purses were left near the window, removing just the cash, which was around Rs. 8000. When the cops were called, the manager in front of the cop tried to blame us, and the cops were taking absolutely no action and seemed familiar with the hotel staff. When asked about our security, they said we are not responsible for it and you may leave if you don't feel safe. We were left helpless and had to leave the place at midnight at around 3:00am . The next morning, when we contacted the owner of the hotel, he assured us that he would look into this matter and refund our loss, but later denied it and said do whatever you can. **So please🙏 do not visit this place with your family. They will rob you and leave you helpless** Attaching image of rod they are using for picking up stuff.
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Theft by manager and housekeeping from room window.
1/5
·
AleeyaAnsari5757 on Aug 22, 2022
Very horrible experience as the theft happen from the window in midnight at 2 am. Housekeeping and manger was involve in that as they open the window and with the help of rode they toke 2 purse from table and remove 8000 rupees from it and after we get to know someone is there near window they both ran away and throw purse near window. When we called police they have not accepted it in front of them and afterwards we came to know that police constable was also familiar with them and police were very casual and not taken and action against them. When we inform to the owner of Sunny Retreat first he told we are taking responsibility of it and refund the amount but after sometime the owner itself denied it and told us u do whatever you want. So guys please take a note that don't ever book room in these hotel as staff is very careless and are not taking responsibilities they are robbers and will stole things from room cctv is also not working.
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Security Risk
1/5
·
Umair1252 on Aug 22, 2022
A VERY IMPORTANT SECURITY RISK We came to this location Sunny Retreat on August 21, 2022. The hotel housekeeping staff picked up the bags off the table at 2:00 a.m midnight from the window with help of a stick. that contained cards, cash (roughly Rs. 8000), a smartwatch, and eyeglasses. The man fled with the money and put the rest of the items next to the window at the same moment that my sister heard something and woke up. The manager, security guard, and housekeeping continue to place the blame on us despite the occurrence. When the Lonavala City Police arrived, they were already familiar with the staff and instead of doing a review, they just told that it's not possible and when we ask about our security they said we will not be responsible and told us to leave if we feel insecure. The Owner Sunny Wadhwani when we inform him on next morning said we will enquire and take necessary action and compensate our loss but then denied to do anything and said do as you wish.
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Nice stay
4/5
·
Simran123455677 on Dec 20, 2021
Hotel is very clean and hygienic Service is good on time. Location is very nice nearby market Only food is expensive inside the hotel rest everything is perfect We had a very good and comfortable stay.
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Stayed for two days
3/5
·
suvankarroy364 on Sep 01, 2021
Rooms are clean and food is tasty but behaviour of one particular staff in the reception is very unfriendly and rude. We had bus at 4pm and checkout time was 11. We asked if it is flexible for sometime. He straight away dismissed saying hotel policy. Whereas the rooms of the hotel were empty. When we asked the rate for two hours extra he said. 1k. Where as the room was costing 2.5k for whole day. Not happy with reception staffs. Rest are fine . Food is expensive.
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