27 May'25
28 May'25
1 room, 2 guests
Hotel SMS Grand Inn
Sathuvachari, Vellore | Tue, 27 May - Wed, 28 May | 1 Room, 2 Adults
₹2,489
₹1,525
/ night + ₹295 taxes & fees
Hotel SMS Grand Inn
3-star Hotel · Sathuvachari, Vellore
3.8
10+ ratings
Friendly Staff ·
Clean ·
Accessible
AI generated highlights from recent guest reviews
Cancellation till check-in available
With ClearChoice Max powered by Cleartrip
Free breakfast on select plans
Some plans include free breakfast
Amenities
Kitchenette
Room service
Laundry service
Refrigerator
Air conditioning
Restaurant
Property rules
Check-in: After 12:00 PM, Check-out: 10:00 AM
Cancellation till check-in available, with ClearChoice Max
Unmarried couples NOT allowed
Guests below 18 years of age NOT allowed
Alcohol consumption NOT allowed within the premises
About property
See all 66 photos
₹1,525
+ ₹295 taxes & fees
/ night
₹2,489
39% off
Free cancellation
Cleartrip ratingsCleartrip’s ratings, determined by a proprietary algorithm, and reviews reflect recent publicly available guest experiences. The insights are powered by third-party AI and may not be fully error-free or exhaustive. We advise user discretion.
Cleartrip’s ratings, determined by a proprietary algorithm, and reviews reflect recent publicly available guest experiences. The insights are powered by third-party AI and may not be fully error-free or exhaustive. We advise user discretion.
3.8
10+ ratings
5
7
4
3
3
2
2
1
1
0
3.0
4.0
4.6
5.0
AI generated summary from recent guest reviews
Location
4.0
Travelers say the hotel has a welcoming atmosphere and is easily accessible, making it recommended for a great night stay.
Welcoming Atmosphere
Easily Accessible
Recommended
Room Comfort
3.8
Travelers say the stay was clean and pleasant, and recommend it for family stay.
Clean
Pleasant
Service
--
Too few ratings
Travelers say the staff is friendly, the hospitality is good, and the room service is quick.
Cleanliness
3.9
Travelers say the interior, restrooms, and cupboards are neat, clean, and well-maintained.
Neat Interior
Clean Restrooms
Value For Money
--
Too few ratings
Travelers say the hotel offers reasonable tariffs, complimentary breakfast, and good guidance.
Reviews
No maintenance and unprofessional staffs
1/5
·
L R on Apr 03, 2025
First of all, don't believe their property online photos. Those were likely taken right after renovations, but now the entire property is in an outdated condition. I booked two rooms online and called in advance to request that both rooms be on the same floor, preferably next to each other. However, the receptionist carelessly said they couldn't confirm anything in advance and told me to ask at check-in. So When I arrived at the hotel with two elderly people who were there for treatment, no one came to open the door or help with the luggage. No one welcomed us; even the security guard was just casually chatting with someone. I don't know what the point of having security was. After entering the reception area, I showed my booking and again asked for both rooms on the same floor. But, he said all the rooms were full and it wasn't possible. So they allotted us one room on the second floor and another on the third floor. Anyway, I couldn't do anything, so I accepted the rooms. But another disappointment followed. The floors in the rooms they gave us had only been swept with a broom, not mopped, and the walls were covered with dust. The floors were stained and sticky. I informed the receptionist about this, but he said the housekeeping team wasn't available then and they will clean your rooms by tomorrow. Additionally, the TV remotes and windows were broken, the intercom worked poorly, and there was no ventilation in the bathroom. Overall, it felt like a 2-star hotel in poor condition. I came in a good mood, but they spoiled my mood and disrupted my plans. At the very least, they need to focus on maintenance and cleanliness. I rarely give bad reviews to hotels, but this is the first time due to such an unpleasant experience. Tip: Always check photos posted by recent visitors, because the photos uploaded by property management are often taken when the property is new. Relying only on official photos might lead to disappointment.
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Poor staff's and lack security
1/5
·
Love to E on Feb 10, 2025
I booked two rooms for CMC treatment so based on my experience so I give my full review here! The hotel staff's are not well-groomed. Especially, night staff's are rude and there is no manager or supervisor in the reception. Bathroom floors and walls are dirty condition. Even, taps are covered with salt content and shower not working. Also the rooms are darker because some of light's not working. Surprisingly they are not aware the same so it's showing they're not maintaining the room's. I taken studio room and smart room. Studio room, which is in corner side but it's not suitable for family because of room size and bathroom don't have ventilation system. Also there is no extra lock provided in the main door. Only two advantages available, one is near to highway and another is breakfast in the hotel.
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Poor Management of Sms Grand Inn Vellore - collector office
1/5
·
Curiosity48099833679 on May 10, 2024
Pathetic manager, Ready to argue over anything, Doesnt know hospitality and has not empathy with the guests. Bislery , Aquafina bottles are sold outside at ₹20 and these guys are selling their own packed bottles at ₹25. Just looting common people.
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Good stay
5/5
·
Bhave2022 on Jul 14, 2022
Justify the rate against the room type and certainly recommend for 2-3 days stay or even more. Breakfast is also very good. Overall every thing is good. It is better if hotel management provides more light bulbs inside the room.
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Affordable stay
4/5
·
tangbot1111 on Feb 14, 2020
Hotel is well maintained & centrally located in Vellore i.e. just beside the district collectorate. Has free wifi & complimentary breakfast. The only con for this hotel is parking. There is no parking facility for this hotel, we have to park on the road.
Read More
Location
Sathuvachari, Vellore, Tamil Nadu, 632009
Rooms available
1 room type
Filter rooms by
Free cancellation
Free breakfast
Standard Room
Desk
Trash can
Room Only
Cancellation policy
Free cancellation
till 27 May
Fully-refundable
till check-in
+ ₹289
/ night
by
+ 2 inclusions
₹1,525
+ ₹295 taxes & fees
night
₹2,489
39% off
Room with Breakfast
Breakfast
Cancellation policy
Free cancellation
till 27 May
Fully-refundable
till check-in
+ ₹289
/ night
by
+ 2 inclusions
₹1,652
+ ₹320 taxes & fees
night
₹2,696
39% off