Hotel Milan International

20 Jun'25

21 Jun'25

1 room, 2 guests

Hotel Milan International

Santacruz West, Mumbai | Fri, 20 Jun - Sat, 21 Jun | 1 Room, 2 Adults

General

Amenities

Rules

About

Reviews

Location

Rooms

₹2,842

₹1,706

/ night + ₹392 taxes & fees

Hotel Milan International

3-star Hotel · Santacruz West, Mumbai

2.6 80+ ratings

IN THE SPOTLIGHT

Budget-friendly Hotel

AI generated highlights from recent guest reviews

Cancellation till check-in available

With ClearChoice Max powered by Cleartrip

Free breakfast on select plans

Some plans include free breakfast

Amenities

Shuttle service

Airport shuttle service

Shuttle to local attractions

Train station pickup service

Parking

Laundry service

Property rules

Check-in: After 02:00 PM, Check-out: 12:00 PM

Cancellation till check-in available, with ClearChoice Max

Unmarried couples NOT allowed

Guests below 18 years of age NOT allowed

Alcohol consumption NOT allowed within the premises

About property

Hotel Milan International is located within a 5-minute stroll from the Milan Subway and the local railway station. It offers affordable accommodation with free parking and Wi-Fi. Air-conditioned guestrooms at International Milan are fitted with ironing facilities and cable television. The en suite bathroom comes with bathroom amenities and hot shower facilities. Milan International Hotel offers laundry and dry cleaning services. The tour desk can assist guests with travelling and ticketing arrangements. Luggage storage can be found at the 24-hour front desk.

See all 238 photos

JACKPOT DEAL

₹1,706

+ ₹392 taxes & fees

/ night

₹2,842

40% off

Cleartrip ratings
Cleartrip’s ratings, determined by a proprietary algorithm, and reviews reflect recent publicly available guest experiences. The insights are powered by third-party AI and may not be fully error-free or exhaustive. We advise user discretion.

2.6

Okay

80+ ratings

2.2

is the average rating of recent 10 guests

Consistent

ratings for the last 6 months

40%

guests liked this property

COUPLES

2.3

FRIENDS

4.7

SOLO

2.1

FAMILY

2.2

BUSINESS

2.7

AI generated summary from recent guest reviews

Location

--

Too few ratings

Travelers are saying that the hotel has a convenient location near the airport and railway station, making it easy to access. They also mention that it is not far from popular areas like Vile Parle and Juhu. The availability of small parking is noted.

Room Comfort

--

Too few ratings

Travelers have mentioned that the rooms are spacious, but some may have a slight odd odor. They also note that the rooms are generally clean, but there are occasional cleanliness issues.

Service

--

Too few ratings

The staff at the hotel is described as courteous, friendly, and cooperative by travelers. They have good knowledge and provide quick room service. The check-in/check-out process is smooth. There are mentions of 24*7 service and airport transfers. Overall, the staff behavior and service are highly praised by guests.

Cleanliness

--

Too few ratings

Travelers have generally positive feedback about the cleanliness of the hotel. They appreciate the tidy rooms, well-kept facilities, clean linen, and beds. The washrooms are also mentioned as being clean. However, some guests have noticed cleanliness issues in certain rooms and suggest that the hotel needs renovation and maintenance. Overall, the hotel's cleanliness is satisfactory, but improvements are needed in certain areas.

Value For Money

--

Too few ratings

Guests generally perceive the hotel to be a good value for money, with affordable room rates and dining costs. Some guests found the hotel to be particularly good value for its services, while others felt that certain aspects, such as additional charges, were overpriced. The hotel is popular among solo and business travelers.

Reviews

The Hell Hotel in Mumbai

1/5

MauriceColombo on Mar 14, 2025

I am writing to formally express my deep dissatisfaction with my recent stay at your establishment, which occurred from 30th of January - 04 th of February 2025. As regular visitors to India and seasoned travelers, we had high expectations for the quality and service provided at your hotel. Unfortunately, our experience was far below acceptable standards. Below is a summary of the numerous issues we encountered during our five-night stay: Room Readiness on Arrival: Upon our arrival, the room was not ready for check-in. We were made to wait as the room was being cleaned. Unsanitary Practices by Housekeeping: While waiting, we observed one of the room boys using the toilet brush to clean the wash basin. This is a serious hygiene violation, and I immediately reported this to the reception. The response I received, stating that the staff member was a trainee, was both inadequate and unacceptable. Torn, Filthy Bedding: The bedding provided was torn, smelly, and in unsanitary condition, which is completely unacceptable in any hotel, let alone one that claims to offer hospitality to its guests. I have attached photographic evidence of the bedding. Non-functioning Telephone: Starting from the second day of our stay until the day of departure, the telephone in our room was not working, making it impossible to communicate with hotel staff for any assistance. Deadly wiring system : Wires were hanging and not properly taped to avoid Electric shocks. Refer photos attached. Poor Internet Connection: The internet service was continuously unreliable and failed to work for significant periods. We found this especially frustrating given that internet access is a basic expectation for hotel guests. Presence of Rats in the Reception Area: On our checkout day, we noticed two large rats at the reception. They were observed moving under the sofa where we were sitting. When reported to reception, the response we received was dismissive: "No problem, sir, they are harmless." Limited Toilet Paper Supply: When we requested an extra toilet roll, the room boy refused, stating that only one toilet roll is provided per day. This is an unreasonable policy, especially given the overall poor experience we had. Lack of Accountability and Management Response: Despite raising all these concerns to the hotel staff, no effort was made to rectify the situation. Instead, we were met with excuses and dismissive responses. The lack of accountability from the management is deeply disappointing and concerning. Given the severity of the issues encountered, it is clear that your hotel fails to meet even the most basic standards of cleanliness, hygiene, and guest service. I strongly believe that these issues must be addressed to ensure that future guests do not face the same challenges we did. I urge you to take immediate action to rectify these issues and to ensure that the health and safety of future guests are prioritized. Additionally, I request a formal apology for the distress and inconvenience we endured. The lift operates in the hotel looks absolute scarry, not cleaned and a severe deathtrap to the Customers. The Iron supplied to us is the worst uncleaned Iron I have ever come across. We did not have Air-conditioning for two days out of our five days stay. On top of they do not issue any receipts for any payments, so the customers will not have any proof of documents. Please note that I will also be sharing my experience through reviews on relevant travel platforms and will be contacting the appropriate authorities to ensure that these matters are investigated. I leave the Customers to judge on this hotel and before making a decision on booking this Risky hotel.

2/5

Climber37292468503 on Apr 04, 2024

Pros: very near to airport and rail station. Clean room and bathroom. Cons: can't sleep at night due to a lot of mosquitoes ( see video). After reporting about the mosquitoes, they sprayed the mosquito spray during the daytime, but it had no effect in the night and we still couldn't sleep in the night due to mosquitoes.

1/5

Duma G on Jul 19, 2023

Apart of location. Staff is very rude. Don't have proper taps in bathroom . Payment issue with the machines. Hot water issues. Must think before booking the room. Payment shouldn't be made card. Phone pay system is not available.

1/5

KiriSadler on Jun 11, 2023

Arrived after 40hrs of travel, to a room full of mosquitos, mould & dirty bedding! Only window in room at street level had a hole in it and bathroom had a hole in the wall by shower. Promised a refund, but never received it!! Not safe for females!

1/5

Chef D. P on Mar 31, 2023

A terrible disappointment! I am going to keep this short as this pathetic hotel does not deserve any more of my time. All I am going to say is that only book this hotel if you are ok living with cockroaches, ants and mosquitos. All 3 rooms shown were infested with cockroaches and the condition of the furniture, towels, and bedding leaves me thinking that how is this place even classed as a hotel. I would rate this below 1 star. No where near 3 star.