20 Apr'24
21 Apr'24
1 room, 2 guests
Hotel Charan Plaza
Hazratganj, Uttar Pradesh | Sat, 20 Apr - Sun, 21 Apr | 1 Room, 2 Adults
General
Amenities
Rules
About
Reviews
Location
Rooms
₹5,600
₹5,320
/ night + ₹672 tax
Hotel Charan Plaza
3-star Hotel · Hazratganj, Lucknow
4.0/5
(43 reviews)
Cancellation till check-in available
With ClearChoice Max powered by Cleartrip
Free breakfast on select plans
Some plans include free breakfast
Amenities
24-hour front desk
Air conditioning
Housekeeping services
Accessible facilities
Lift/ Elevator
Parking
Property rules
Check-in: After 02:00 PM, Check-out: 12:00 PM
Cancellation till check-in available, with ClearChoice Max
Guests below 18 years of age NOT allowed
Alcohol consumption NOT allowed within the premises
Pets NOT allowed within the premises
About property
See all 70 photos
₹5,320
+ ₹672 tax
/ night
₹5,600
5% off
No cost EMI from ₹1,997
Location
Hazratganj, Lucknow, Uttar Pradesh, 226001
Ratings & reviews
4.0/5
(43 reviews)
5
13
4
18
3
8
2
1
1
2
Location
Rooms
Service
Value
Hygiene
Went there for a family function
1/5
·
Sonal J on Dec 09, 2023
The service was very bad. Food was not good and was served cold. Rude and misbehaving manager. Would not recommend anyone, Also the venue wasn't available on the given time. Staff was not responding to any complaints.
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Pathetic stay and services
1/5
·
sugendhi s on May 07, 2022
Hotel was not upto the mark. Very pathetic and slow services. Staff behaviour was rude. Customer handling is very bad Breakfast was pathetic Cleaning was not upto the mark Room service is very very slow approx take an hour to provide. No food options in breakfast buffet.
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Budget friendly
3/5
·
Pushpendra001 on Jun 12, 2020
Located in the heart of Lucknow, hajratganj this property is quite famous for their budget friendly buffet service. Stayed their for a night. Rooms are good and spacious wished more cleaner bathing area and a 24*7 IRD. Also they should improve their breakfast buffet but their lunch and dinner buffet are amazing.
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hotel experience
3/5
·
aseem_narain on Jan 08, 2020
Good location in the heart of the city is what this hotel capitalises on. It's fairly new hotel. Good sized rooms but no professionalism in the maintenance/house keeping. The hotel has no back-up plans for guests at odd hours with respect to cab/taxi. If Uber/ola is not available, the hotel staff does not have a tie-up with taxi operators for emergency situations. Food is ok. Breakfast, the hotel claims, is ready by 7.30 AM but they were not ready to handle guests until 8.15 AM.
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Disappointing..
2/5
·
Saraimmi on Dec 18, 2019
Stay between 14-17th Dec 2019, I will start off with my check-in process, that's when I must have decided to move out and look for another place, but since I was traveling with my old parents and 1-year-old daughter it was difficult to move and find another place. The staff member named Dilip/Deepak in the brown uniform was extremely rude, I should have made my hotel booking online but I trusted them on a phone call and felt that I was overcharged. Secondly the NOISE, I was living on the 3rd floor, never opt for a room on the 3rd floor right on the 4th floor is their famous Terrace restaurant and music, noise of moving chairs goes on till 1 am in the night after an eventful day at a vacation all we need some peace and quiet for rest but this place won't give you that. After multiple calls and requests the reception they finally stopped it by 1 am. Thirdly, the breakfast spread, how does it feel to eat the same food the same menu for 3 consecutive days? Its the same menu, the same food, the same taste every single day for breakfast, I suggest u don't opt for the breakfast and order for the authentic Lucknow breakfast on zomato. Forth, the housekeeping staff is extremely rude, I don't blame them because they are very few and overworked so they won't attend you on time they would say 5 mins and not return for an hour because they get busy with doing other work. Lastly, the checkout, since I was traveling with the baby I happened to stain a towel with small drops of baby food that could be washed away, but the reception staff created a ruckus at the time of check out and made me feel so embarrassed, they were extremely rude and made me feel like i have committed a major sin. I have traveled across the world but this man - Mr. Deepak/ Dilip the bell boy is the rudest and the most arrogant man I have come across, please do not have any conversation with this man as he can get very arrogant if u don't opt for the services such as taxis etc that he wants to offer. So stay away from this man and OWNER please not that this man is not a food image to your hotel and lucknow(city of tehzeeb). Pros of Living in this hotel - in the heart of Hazrat Ganj. The only guy who is good there and is worth talking to is Mr. Vinay he can help you out with all your needs - from a late checkout to saving you from arrogant staff members. When you order food online, you can order for plates, spoons, and bowls from the room/kitchen service they are extremely prompt. The rooms are can be better if maintained well, but all the facilities of a 3 star are available. All in all the unwelcoming staff spoilt my stay and made my 3 days very uncomfortable, i was just waiting to get out of there. Going back to Lucknow ?- YES, going back to Charans Plaza? - NEVER !!
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Deluxe Room
Deluxe SINGLE- Room Only
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹669
/ night
by
+ 1 other inclusions
₹5,320
+ ₹672 tax
/ night
₹5,600
5% off
No cost EMI from ₹1,997
Deluxe DOUBLE- Room Only
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹669
/ night
by
+ 1 other inclusions
₹5,700
+ ₹720 tax
/ night
₹6,000
5% off
No cost EMI from ₹2,140
Deluxe DOUBLE- Room with Breakfast
Breakfast
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹769
/ night
by
+ 1 other inclusions
₹6,650
+ ₹840 tax
/ night
₹7,000
5% off
No cost EMI from ₹2,497
Similar hotels in Lucknow
5/5
How guests rated this hotel
4.5
Location
5
Rooms
4.5
Service
4.5
Value
2
Hygiene
₹3,190
+ ₹391 tax
/ night
₹3,625
11% off
Price breakup
1 room x 1 night
₹3,625
Coupon discount
-₹65
Property discount
-₹370
Price after discount
₹3,190
+ ₹391 tax
3/5
How guests rated this hotel
4
Location
3.5
Rooms
3
Service
3.5
Value
3.5
Hygiene
₹4,274
+ ₹540 tax
/ night
₹4,999
13% off
Price breakup
1 room x 1 night
₹4,999
Coupon discount
-₹225
Property discount
-₹500
Price after discount
₹4,274
+ ₹540 tax
3.5/5
How guests rated this hotel
4
Location
3.5
Rooms
3.5
Service
3
Value
3.5
Hygiene
₹2,448
+ ₹326 tax
/ night
₹4,000
36% off
Price breakup
1 room x 1 night
₹4,000
Coupon discount
-₹272
Property discount
-₹1,280
Price after discount
₹2,448
+ ₹326 tax
₹4,410
+ ₹540 tax
/ night
₹4,500
2% off
Price breakup
1 room x 1 night
₹4,500
Coupon discount
-₹90
Price after discount
₹4,410
+ ₹540 tax